Outsourcing, North Woolwich & Rees-Mogg Freakshow – 2019

Outsourcing, North Woolwich & Rees-Mogg Freakshow: Tuesday 26th February 2019 was a long day for me, beginning with a day of action over the outsourcing of workers on the day of a High Court challenge to extend the legal rights of the 3.3 million outsourced workers. In the afternoon I went to complete a walk I’d begun several months earlier in North Woolwich, returning to cover a protest by Class War outside a performance by Jacob Rees-Mogg at the London Palladium.


Rally for an end to Outsourcing – Parliament Square

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019

The day of action by outsourced workers had actually begun several hours earlier at 8.00am at the University of London from where they had marched to protest outside the High Court before I met them for a rally against outsourcing in Parliament Square.

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019

The day was a part of a coordinated strike action by outsourced workers, mainly migrants, working at the Ministry of Justice, Dept for Business, Energy & Industrial Strategy and the University of London, organised by the grass roots unions United Voices of the World (UVW), the Independent Workers’ union of Great Britain (IWGB) with the BEIS PCS branch .

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019

The unions argued that outsourced workers should be able to collectively bargain with the management of their actual workplace as well as the outsourced employer and that not being allowed to do so was in breach of article 11 of the European Convention on Human Rights. You can read more about the case which the High Court dismissed in an insightful article by Tom Long for Personnel Today.

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019

Had the legal challenge been successful it would have greatly extended the legal rights of the UK’s 3.3 million outsourced workers and have led to a great improvement in their working lives.

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019
Labour Shadow Business minister Laura Pidcock – she lost her seat in 2019

Several Labour MPs came to speak at the rally and support the demand to end outsourcing which creates insecurity, discrimination and low pay.

Rally for an end to Outsourcing


Outsourced Workers protest at BEIS

After the rally the the protesters marched around Parliament Square and then along Victoria Street to protest outside the Dept for Business, Energy & Industrial Strategy.

Strikers at BEIS included catering and security staff who are members of the PCS and are demanding the London Living Wage as well as end to outsourcing.

Chris Williamson MP

Among the speakers at the rally here was then Labour MP for Derby North Chris Williamson who was under investigation for his comments about the party’s response to allegations of antisemitism in the party – and was eventually barred from standing for Labour in the 2019 election.

Outsourced Workers protest at BEIS


Outsourced Workers at Justice ministry

The protesters marched on to the Justice Ministry in Petty France.

Low paid workers belonging to the United Voices of the World union at the Ministry of Justice have been campaigning for some time to get the London Living wage, but the Justice Minister has been unwilling to talk with them. They call it the Ministry of Injustice.

They are also calling for an end to outsourcing and the insecurity, discrimination and low pay it causes. A number of trade unionists came to speak in support of outlawing outsourcing and to support the strikers in their claims.

This was a loud and boisterous protest with drumming, music and dancing on the pavement and street outside the ministry.

During the protest some of those who had already been on strike for 24 hours went back into the ministry to resume work, to cheers and hugs from those outside.

Outsourced Workers at Justice ministry


North Woolwich Walk

My attempt to go for a walk along the Capital Ring in North Woolwich was made difficult by the DLR having a temporary shut-down and I arrived an hour later than intended and was unable to finish the walk – I came back several months later to do so.

It wasn’t ideal weather particularly for the panoramas I was trying to make with a clear blue sky. And finally I failed to put all the pictures I had intended onto the web page – including these two

North Woolwich


Class War protest Rees-Mogg freak show – London Palladium

Class War protest outside the London Palladium as fans who had paid £38 for a ticket entered to listen to Jacob Rees-Mogg.

With Jane Nicholl dressed as a nun, Mother Hysteria, and Adam Clifford as Jacob Rees Mogg they loudly asked why people had come to listen to him “spout homophobic, transphobic, racist, pro-hunting, misogynist, classist, privileged” nonsense.

It was certainly a better show than anything that would take place later inside the venue, and all for free. You can read an excellent account of it on Inside Croydon.

Later Police searched Jane Nicholl and threatened to arrest her for carrying offensive weapons after it emerged she had brought some novelty stink bombs to the protest.
Class War protest Rees-Mogg freak show


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On the IWGB ‘3 Cosas’ Battle Bus – 2014

On the IWGB ‘3 Cosas’ Battle Bus: On Tuesday 18th January 2014 I got up uncharacteristically early and joined a packed rush hour train into London, something I usually like to avoid. The bus to Russell Square was also slow, held up in busy traffic, but even so I joined the morning picket at the east gate to the entrance to the Senate House car park before 9am and was taking pictures.

On the IWGB '3 Cosas' Battle Bus - 2014
On the picket line at Senate House: Daniel Cooper, Vice-President, ULU, IWGB Branch Secretary, Jason Moyer-Lee and Branch Chair, Henry Lopez.

It was a bright winter morning, but not much above freezing and not the kind of day anyone sensible would go on an open-top bus ride around London, and though I’d layered up well for the event it was still chilling.

On the IWGB '3 Cosas' Battle Bus - 2014

But those on the picket line on the second day of the 3 day strike by the IWGB for union recognition and better conditions had already been there since 5am, beginning while I was still sleeping in a warm bed and were still in good spirits. Cleaners, maintenance and security staff who work in the University of London were joined by student leaders and students from the University. Of course many of the workers would normally have been at work in the early hours.

On the IWGB '3 Cosas' Battle Bus - 2014

Although these workers work at the university and carry out work essential for the running of the university, the university does not employ them. Most low paid workers – cleaners, maintenance and security staff, catering workers and others – at the University of London are no longer directly employed by the University, but work in the University on contracts from contractors.

On the IWGB '3 Cosas' Battle Bus - 2014

Outsourcing these workers enables the University to evade its responsibilities towards this essential part of their workforce who suffer from poorer conditions and pay and aggressive management from the contractors that any responsible employer would be ashamed to implement. Most were only getting the legal minimum in terms of pay, pensions, sick pay and holidays, well inferior to comparable fellow workers directly employed by the University.

On the IWGB '3 Cosas' Battle Bus - 2014

In the past these precarious employees had belonged, if at all, to traditional unions such as Unison, who had taken their fees but done nothing to improve their conditions, often seeming to them to only be concerned in keeping the differential between those on the lowest pay and higher paid staff.

On the IWGB '3 Cosas' Battle Bus - 2014

It was only when these workers, many of them Spanish-speaking, joined the newly formed grass roots union, the Independent Workers’ Union of Great Britain, that they were able to achieve some gains thanks to noisy public protests and strong negotiating by the union which by 2013 had won them the London Living Wage, considerably more than the national minimum wage. They achieved this despite both the University of London and the employers refusing to recognise the IWGB, continuing to recognise the more compliant Unison to which few if any of these workers belonged.

In 2013, having won the London Living Wage and started the now famous 3 Cosas or “three things” campaign for sick pay, holiday pay and pensions, as well as continuing to press for union recognition.

Daniel Cooper & Alberto Durango

This 3-day strike, following another strike the previous November, was the latest action in this campaign. Union recognition was particularly important for those working at the Garden Halls of residence in Bloomsbury which the university was intending to close in the coming Summer. The IWGB was demanding these workers be given priority for vacancies that arise elsewhere in the university, with preference being given to those with the longer periods of service, but the employers were refusing any cooperation.

Waiting for us in the driveway was an open-top bus, and after I had been there around an hour most of the strikers and supporters boarded this ‘battle bus’ to go on a protest tour of various sites in London, with just a small picket remaining. I had been invited to go with them on top of the bus to take photographs.

“The sun shone on the workers as the bus drove away, followed by a group of student supporters on bicycles. I was on the upper deck taking photographs as the workers waved their red IWGB flags, chanted and listened to IWGB Branch Secretary Jason Moyer-Lee, Branch Chair Henry Lopez, President of the Independent Workers of Great Britain Alberto Durango, Branch Vice-Chair and leading member of the 3 Cosas Campaign Sonia Chura and University of London Union Vice-President Daniel Cooper as they used a powerful public address system to address the public and workers about the fight for union recognition for the IWGB and comparable conditions of service with directly employed University of London workers for outsourced workers at the university.

In between the various speeches and chants, including some in both Spanish and translated into English, there was loud music to draw attention and also to keep the strikers happy.”

The first stop was in Cartwright Gardens outside the University’s Garden Halls of residence where there were several speeches from the top of the bus. Somehow we went on to drive past the Unison headquarters on Euston Road in both directions, to booing from many of the workers, and on the second pass an IWGB flag was caught in the branches of a tree and left flying in front of the Unison building.

The route had been planned to stop outside the offices of The Guardian, but it, like most London buses, was running late due to traffic congestion, and it continued on to go very noisily through Trafalgar Square and down Whitehall, before a complete circuit of Parliament Square before stopping to let us get off outside the Supreme Court.

There was then a rally on the pavement in front of Parliament, with short speeches by Labour MPs John McDonnell, Andy Burnham and Jeremy Corbyn who had come out to join us.

We marched to the Embankment and boarded the bus again for a short journey, leaving the bus just around the corner from the Royal Opera House, where everyone kept quiet as we approached the building and then rushed in. The IWGB had been campaigning there for some time for the London Living Wage.

This is another workplace where the management had refused to recognise and have talks with the IWGB, preferring to recognise Unison. The IWGB were confronted there by the Unison Health & Safety rep who told them the management had now agreed to pay cleaners the Living Wage but hadn’t yet told them. Doubtless this was another victory for the protests by the IWGB, though of course he refused to acknowledge this.

We piled back onto the bus and went to the offices of the new employer of the outsourced workers, Cofely GDF-Suez, who had taken over from Balfour Beatty Workplace in December. Police were there and the front and back gates were both locked. The workers held a brief rally outside the gate in Torrens Place.

I was invited to go back on the bus to a late lunch with the workers at the Elephant & Castle – but it was already after 2pm and I didn’t relish the thought of another long bus ride. So I said goodbye and began my journey home to work on and file some of the many pictures I had taken over the day.

You can read more about this in posts on My London Diary, where there are also many more pictures.
‘3 Cosas’ Strike Picket
3 Cosas’ Strike Picket and Battle Bus
IWGB at Parliament
IWGB in Royal Opera House
IWGB at Cofely GDF-Suez


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IWGB Protests to the Princess – 2017

IWGB Protests to the Princess: The Independent Workers Union of Great Britain and supporters protested outside Senate House while University of London Chancellor Princess Anne was visiting on Foundation Day. They called for all workers in the university to be directly employed by the university and IWGB members in the security staff had held one of a series of one-day strikes.

IWGB Protests to the Princess

Although many of those who were attending the event with the princess had to walk in past a noisy protest, she was brought in by another entrance, and although they marched around when they heard this was happening they missed seeing her. But she will certainly have heard the protest.

IWGB Protests to the Princess

The protest was one in a long series by outsourced low paid staff at the University to gain the same conditions of employment as directly employed staff in what was known as the ‘tres cosas campaign’ – sick pay, pensions, holidays. They wanted to end the University outsourcing their jobs in the University to private companies who employ staff on far worse conditions and pay than those they employ directly.

IWGB Protests to the Princess

The protesters say the use of outside contractors to employ staff is discriminatory as outsourced workers including security, cleaning and catering staff are predominantly migrant and BME workers and it results in them being on far worse terms and conditions than other staff and also subjected to harassment and bullying.

IWGB Protests to the Princess

A fairly large crowd had come for the protest to support the out-sourced workers. Among them were students from the University of London, including students from the LSE who were campaigning for their cleaners to be properly treated and brought in house. They also included members of other trade unions including the UCU London Region, strikers from the Picturehouse cinemas and McStrike fast food workers demanding a living wage.

There were also speakers from other IWGB sector branches and Sandy Nicholl from SOAS Unison who has led a ten year fight there against out-sourcing. A samba band made sure the protest was heard both outside and inside the building so the princess will have been very aware of what was happening.

In 2020 the IWGB web site recorded that “After almost 10-years of fighting with the IWGB to be brought in-house, cleaners, porters, and security guards at University of London won their ‘tres cosas’ campaign in a historic victory. Workers fought tirelessly to achieve their demands, which were aided by the Senate House Boycott movement and the support of many students and staff across University of London.” I’m pleased to have been able in my small way to have helped the union to achieve this result.

But the IWGB went on to state “Although the University of London still refuses to recognise us, we continue to be the majority union at the university, representing all workers – from cleaners to professional services staff.” Under current unfair employment law employers can continue to recognise the larger and less effective trade unions rather than those who the workers chose as they are more effective in getting results such as the IWGB.

More text and pictures about the evening’s protest at IWGB protest London Uni outsourcing.


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Racist Borders Agency & University Protest Ban 2013

Racist Borders Agency & University Protest Ban: On Thursday October 24th 2013 I photographed a protest against the racist actions of the UK Borders Agency outside the Home Office Reporting Centre in Hounslow, West London before travelling into central London where supporters of the campaign calling for proper sickpay, holidays and pensions for all workers at the University of London defied a ban on protests by the University authorities.


Southall Black Sisters Protest Racist UKBA – Eaton House, Hounslow

Racist Borders Agency & University Protest Ban

The racial profiling of the UK Borders Agency in their spot checks at rail and underground stations in areas such as Southall, Slough, Brent and East London cause great anxiety in our minority communities, many of whom are British citizens born in this country.

Home Secretary Theresa May had in 2012 announced that her aim “was to create here in Britain a really hostile environment for illegal migration”, and set out to do so by a series of measures, some illegal and all morally reprehensible.

Racist Borders Agency & University Protest Ban

After a successful legal challenge to the Home Office use of slogans on advertising vans, the UKBA had, according to Southall Black Sisters had “shifted the ’Go Home’ message to reporting centres in Glasgow, Croydon and Hounslow.” And so they had decided to hold this protest at the Hounslow centre inviting others to join with them “in demonstrating against the Government’s anti-immigration campaigns.

Racist Borders Agency & University Protest Ban

They said “We will not tolerate underhand tactics used to instil fear and divide us. Let us return to the streets and make our voices heard. We need to fight for our rights.”

Racist Borders Agency & University Protest Ban

Most of the 30 or so people who made their way to the centre, housed in the former offices of a pharmaceutical company on the edge of London, opposite Hounslow Heath, poorly served by public transport (perhaps deliberately remote to make life more difficult for migrants and asylum seekers who have to report there) were from Southall Black Sisters, but there were a few from other groups with a banner with the message ‘F**K ALL RACISM – NO ONE IS ILLEGAL’.

A few police had turned up to watch, and one officer complained about the language used by one of the women present. She complained strongly that she had been responding to a racist remark by a passer-by, and asked why the officer had not responded to that. He replied that he had not heard the remark, but had heard her reply, and was surrounded by a group of women blowing whistles and horns and banging drums for a couple of minutes before being rescued by Pragna Patel, Director of Southall Black Sisters, who told the group they should get on with their demonstration.

The protest was still continuing when I left after about an hour to get one of the infrequent buses to the centre of Hounslow to catch the tube.

You can read a more detailed account of the event and more pictures at Southall Black Sisters Protest Racist UKBA


3 Cosas Defy London University Protest Ban – Senate House, University of London

Supporters of the ‘3 Cosas’ campaign for sick pay, holidays and pensions for all workers at the University of London and others today defied University management ban of protests by holding a noisy protest in and around Senate House.

The ban was seen by students and staff at the University, including cleaners as an attempt to prevent free speech and freedom of assembly at the university and the threat to bring in the police to prevent further protests as one which recalls the actions of authoritarian regimes overseas, rightly condemned across academia and the rest of society. The university was threatening to bring charges of trespass against any protesters.

The protest was called by the 3 Cosas campaign (Spanish for ‘3 things), University of London Union (ULU) and the IWGB (Independent Workers of Great Britain) which represents many of the cleaners in the university, and was supported by others including members of Unison and the UCU.

They began with a noisy protest outside the gates on the east of the site, before going around to continue their protest at the south entrance to Senate House, opposite the queues waiting to enter the north entrance of the British Museum before going on the the locked West Gates.

From outside we could see a few protesters already being ejected from the lobby under Senate House. Some people climbed over the gates to join them, but most of us found an easier way through an open gate and across a lawn, and soon the protest was taking place outside the now locked gates to the lobby at the bottom of Senate House.

After a while the protesters moved out to the area in front of SOAS and I thought the protest was over. But a group with the IWGB banner had other ideas, rushing down the narrow path into the Senate House East car park, and the rest of us followed.

At Senate House they were met by two police and management representatives who told them they were not allowed to protest. The only result of this was to add the slogan ‘Cops Off Campus!‘ to that of ‘Sick Pay, Holidays, Pensions, Now!’ and the protest continued, getting rather louder as more police arrived.

ULU Vice President Daniel Cooper used a megaphone to question why the protest was being filmed from a first floor window and then talked about the shame that the University was bringing on itself by its refusal to insist on decent conditions of employment for all workers in the university, for attempting a ban on freedom of speech and assembly in the university and for bringing police onto the campus against staff and students of the university.

More police arrived and made an ineffectual attempt to kettle the protesters, who simply walked through gaps in the police line. The police regrouped and tried to stop them leaving in a narrower area, but by now some officers were trying to stop them while others were shouting to their colleagues to let them leave. At last realising that their presence was only inflaming the situation and prolonging the protest and marched away. The protesters held a short rally in front of the SOAS building before dispersing.

More at 3 Cosas Defy London Uni Protest Ban.


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Sandy Suspended – SOAS Shut Down

Sandy Suspended – SOAS Shut Down: SOAS management in 2015 made plans to slash £6.5million from the budget for the following academic year by cutting 184 courses and making staff redundant. The plans would also have seen outsourced staff given even worse contracts by the private companies employing them.

Sandy Suspended - SOAS Shut Down

Management, headed by interim director Baroness Valerie Amos, a former adviser to Tony Blair were also attempting to bring the student union to implement the government’s divisive ‘prevent strategy’ and to stop the democratically agreed academic boycott of Israel and the appointment of a liberation co-President of the Students Union.

Sandy Suspended - SOAS Shut Down

Students responded angrily after a leaked document revealed the extent of the cuts and began an occupation of the Brunei Suite on the SOAS site in early October 2015. The suite was not a part of the university’s educational programme, but a money-making business rented out for commercial uses and the students also wanted it to be used by and for the SOAS community.

Sandy Suspended - SOAS Shut Down

During the occupation they used the suite for a number of talks, discussions and various creative events. Management responded by spending several thousand pounds a day on extra security – and when I visited SOAS the only way to enter was through windows and too athletic for me.

Sandy Suspended - SOAS Shut Down

Amos accused the students and staff supporting the occupation of bullying and intimidating behaviour immediately before she then tried to intimidate them by suspending Unison branch secretary Sandy Nicoll over a totally untrue allegation that he had allowed students to occupy the suite.

Sandy Nicoll

The suspension brought an immediate angry response from staff and students at the university who called for a day of action on 29th October. Many teaching and administrative staff refused to cross a picket line and management locked the doors, cancelling lectures in the main building for the day while a long and spirited protest took place outside.

Around 60 Unison members and 20 from the UCU came outin an uofficial action to support him, along with many of the students including student union leaders. Messages of support for Sandy came from colleges and trade unions around the country. A long series of speakers also came to give their support in person.

There was tremendous warm support when Sandy Nicoll himself came up to speak, with people shouting out, cheering and clapping in a truly rapturous welcome. Sandy was suspended on an entirely false charge and there seems to be little chance of the university getting back to normal business until he is reinstated.

At the end of the rally, many of those present took part in the ‘Strikey-Strikey’ dance, a version of the hokey-cokey in a large circle where at the of each verse everyone runs like made into the centre. Afterwards, as I was leaving, people set off smoke flares and paraded with banners and a violin and drums.

Early in November Sandy was reinstated following a number of protests and unofficial walkouts. The huge solidarity he got from workers at the university was a response to his years of support for workers at SOAS and elsewhere, particularly in the long and eventually successful Justice for Cleaners campaign to get them brought back into direct employment.

I was pleased when one of my pictures from this protest of Ed Emery playing his fiddle was buried as a part of the SOAS centenary time capsule in 2016. I was there on the day it was buried but for a protest by the cleaners and left to do other things before the burial.

More pictures at SOAS Shut Down after Sandy suspended.


End outsourcing at University of London

End outsourcing at University of London: Five years ago, on Wednesday 25th April 2018 I was with workers from the Independent Workers Union of Great Britain – IWGB on the first day of a two day strike at the University of London central administration by over 100 cleaners, porters, security officers, receptionists, gardeners, post room staff and audiovisual staff.

End outsourcing at University of London

They were calling for an end to the outsourcing of their jobs in the university to various contracting companies and demanding to be directly employed by the University, and receive the same conditions and benefits as directly employed colleagues. As well as the workers, academics, students and other trade unionists came to support them in a lively rally outside the gates to Stewart House in Russell Square..

End outsourcing at University of London

The rally was part of a successful campaign led by the IWGB which began in 2010 and ten years later the university central administration changed to directly employ porters, receptionists, post room and audio visual technicians, with cleaners following shortly after in November 2020.

End outsourcing at University of London

The IWGB are still campaigning to bring workers in-house in other universities in London, including UCL, and they and other unions have been successful elsewhere. United Voices of the World are one of these and some of their members had come to the rally to show their support.

Here’s what the IWGB say about their campaign:

Cleaners and security staff at universities across London are organising for equality with directly-employed staff!

Outsourced workers suffer from far worse terms and conditions than directly-employed colleagues, facing no sick pay, bare minimum holiday entitlement and meagre pensions. Bullying, mismanagement and discrimination by unaccountable outsourced managers are common.

Workers in the IWGB union are leading the fightback. Through public campaigning and strike action we can end outsourcing at London universities!

End outsourcing at University of London

Among the speakers at the gates of Senate House was Shadow Chancellor John McDonnell who also brought support from Jeremy Corbyn and promised a Labour government would bring in new trade union laws and end the unfairness of outsourcing. Unfortunately should we now get a Labour government at the next election its policies will be more about protecting company profits than protecting workers.

There were plenty of others as well as IWGB members who spoke, and one was a woman from UCU at Goldsmiths University who had come with a large donation from them to the strike fund.

Billy Bragg came to give his support, singing three songs, and got us joining in on some of them, and Archie Shuttlebrace sang with Rebecca Wade Morris. Chip Hamer (Grim Chip) and another of the poets from Poetry on the Picket Line performed some of their work.

Then it was time for a march around Russell Square, with over 200 people briefly holding up traffic. The march was lead by the yellow Precarious Workers Mobile three-wheeler and a samba band.

They returned to the gates of Stewart House and the rally continued with more music, poetry and dancing.

More at End outsourcing at University of London


‘3 Cosas’ – Sick Pay, Holidays & Pensions

‘3 Cosas’ – Sick Pay, Holidays & Pensions – Senate House, London

'3 Cosas' - Sick Pay, Holidays & Pensions

Ten years ago today, on Wednesday 10th April 2013, I was with cleaners and other outsourced workers at the University of London for a noisy protest at Senate House calling for equal sick pay, holidays and pensions with equivalent workers employed directly by the University – the 3 causes in their continuing ‘3 Cosas Campaign.’

'3 Cosas' - Sick Pay, Holidays & Pensions

Companies that want to maintain a respectable facade use outsourcing as a way to get workers on the cheap, using contractors to employ them under conditions of service that no respectable employer would use.

'3 Cosas' - Sick Pay, Holidays & Pensions

Outsourced workers are generally only entitled to the minimum Statutory Sick Pay (SSP), with no payment for the first three days out of work, after which they get the state provision – in 2013 of £85.85 per week in London.

Those who are on the university payroll get considerable extra benefits on top of the SSP, depending on their length of service. A worker who has been in the job for more than five years is eligible for full pay for the first six months of absence, and then a further six months on half pay plus SSP (so long as this total does not exceed their normal pay.) The university can at its discretion increase the period of sick pay in exceptional cases.

Natalie Bennett, then leader of the Green Party, supports the campaign

Holiday entitlement for outsourced works is also usually the statutory minimum of 28 days paid holiday (including bank holidays) but some of the caterers are on ‘zero hour contracts’ which means they get no holiday pay at all. In 2012 when many halls of residence were in use for the Olympics many outsourced staff were prevented from taking any holidays over the summer period.

Those directly employed by the university get an extra 5 to 10 days paid leave, as well as up to six more ‘school closure days, The 3 Cosas campaign wants similar treatment for all workers as well as more flexibilityover when they can take holidays. Many of the outsourced workers have families in South America or Africa, and given the high travel costs in visiting them would like to be able to take longer than two week breaks.

Companies who employ the outsourced workers generally also have far poorer management staff (often also underpaid) who bully staff and often impose quite impossible workloads so that the job is done much less well than it should be. Staff turnover is also often high. We’ve clearly seen the results of this elsewhere in hospitals where outsourcing of cleaning has contributed greatly to the spread of hospital-acquired infections.

Putting services such as cleaning out to contract may immediately cut costs, but doesn’t necessarily mean real long-term savings for organisations. Often it leads to necessary work not getting done which leads to greater costs in the long term, and it always results in lower standards of service. Any savings that are made are at the cost of the low-paid workers; outsourcing should be a badge of shame for any respectable company – and should be made illegal, along with zero hours contracts.

On My London Diary I give a clear description of the protest lead by the Independent Workers Union of Great Britain (IWGB), the union which now represents many of the outsourced workers at the university, so I’ll not go through the details again here. But although the IWGB has a majority in many if not most workplaces the University and the outsourced employers refuse to recognise them, and the campaign is also about union recognition.

You can also see many more pictures at ‘3 Cosas’ -Sick Pay, Holidays & Pensions.


IWGB Protests University Outsourcing – 2018

On Thursday 25th January 2018 I went out to photograph one protest in the evening and found myself getting transported to another by the Independent Workers Union of Great Britain.


End Outsourcing at University of London – Senate House

IWGB Protests University Outsourcing

Striking security officers and receptionists from the Independent Workers Union of Great Britain picketed Senate House and were joined by supporters for a noisy rally at the gates. Cleaners, receptionists, security officers, porters and post room staff are all demanding that the university ends discriminatory employment practices and makes them all direct employees.

IWGB Protests University Outsourcing

Outsourcing is a way for organisations like the University of London to get essential jobs done on the cheap by people working under terms and conditions that would be a blot on their reputations as responsible employers. They contract out the people who work in their business to contracting companies who employ them under far worse pensions, holiday entitlements, sickness entitlements, and maternity and paternity leave than in-house employees.

IWGB Protests University Outsourcing

Those working at the UoL say they are often bullied and overworked and sometimes paid several months late. Many are also on zero hours contracts, which fail to offer them consistent work, and have no guarantee that they will get any work, and and can be used to further bully or punish workers, often those who are active in the unions. Following earlier protests the University is considering bringing some of the workers in-house, but they and their union, the IWGB, were insisting that all should be put onto the university payroll. The savings from outsourcing are often illusory and organisations always get better service through direct employment.

The workers had been on strike all day and had been picketing and in the early evening were joined by a large and noisy crowd of supporters, including IWGB member from other workplaces and students, including a samba band who considerably livened up the protest.

IWGB President Henry Chango Lopez

After the band had played for some time there were speeches from some leading members of the union including IWGB President Henry Chango Lopez and others who came to give support including United Voices of the World General Secretary Petros Elia. He was able to give news of another campaigning success, where after a noisy protest outside its offices by the UVW in the previous month another company had agreed to pay cleaners the London Living Wage.

United Voices of the World General Secretary Petros Elia

As the protest drew to an end IWGB General Secretary Jason Moyer-Lee announced that a double-decker coach had arrived and would take IWGB members and any more they could fit in to a surprise protest at another secret London location. Although I was rather cold, tired and hungry it was an opportunity I couldn’t turn down.

More at End Outsourcing at University of London.


Cleaners rush into Royal College of Music – Royal College of Music

Unloading the bus

We crowded into the bus which drove off into the London rush hour, and it was soon clear we were going west. We passed the Royal Albert Hall and then turned off into a side street a short way from our destination, which turned out to be the Royal College of Music.

People got off and unloaded the union flags, banners and drums quietly. Then two people went a little ahead of the rest of us to hold open the doors of the RCM ready for the rest of the crowd to rush into the foyer for a surprise protest.

Cleaners there had recently been taken over as the RCM had agreed a new contract with a different company, Tenon FM. They had decided to unilaterally cut hours in half and change shift times, telling the cleaners they must work at times most already have other cleaning jobs, and they are now threatened with dismissal for refusing to accept the new hours.

Both Tenon and the RCM were refusing to hold any discussions over the changes with the IWGB, who had because of this launched a collective grievance and balloted the cleaners for strike action; the union was also considering a legal challenge under law governing the transfer of undertakings.

Inside the foyer the protesters waved IWGB union flags and placards, banged drums and shouted slogans but were careful to avoid any damage. THe RCM called the police who arrived after 12 minutes and ordered the protesters to leave. They did so and continued the protest on the pavement outside. It was a dark street and the blue flashing lights of the police cars made photography challenging.

I continued to photograph for a few minutes and then decided I had taken enough pictures and little else was likely to happen. I was already very late for dinner and had a longer than expected journey home.

More pictures at Cleaners rush into Royal College of Music.


University Protests – Carpenters Estate & Outsourcing

Ten years ago today, on Wednesday 28th November 2012, I photographed two protests at London University. The first at UCL against their plans for a new campus in Stratford and the second by outsourced workers at the University demanding decent conditions of employment.


Save Carpenters Estate from UCL – University College. Wednesday 28th November 2012

University Protests - Carpenters Estate & Outsourcing
Joe from CARP talks to one of those attending the UCL council meeting

University College was founded in 1826 as London University, a secular alternative to the highly religious ancient institutions at Oxford and Cambridge. It bought an 8 acre area of waste land in Bloomsbury, just south of the Euston Road, and developed its elegant buildings around a large quadrangle. Although started in 1827, these were only finally completed in 1955.

University Protests - Carpenters Estate & Outsourcing

What had seemed a very large site when they started now with many more students seems very restrictive, and in October 2012 UCL announced it had come to an agreement with Newham Council to take over the entire site of the Carpenters Estate close to the centre of Stratford, displacing all of the residents remaining in this popular council estate.

University Protests - Carpenters Estate & Outsourcing

Newham Council, under its elected Mayor Robin Wales had long been hoping to realise a huge amount of cash by selling off the Carpenters Estate, a now extremely valuable area particularly because of its location close to Stratford Station and had been emptying out properties since around 2004 to facilitate this. UCL’s £1 billion proposal was exactly the kind of deal they had in mind, and it was quickly approved.

University Protests - Carpenters Estate & Outsourcing

Residents remaining on the estate had for some years been fighting to remain in their homes forming CARP (Carpenters Against Regeneration Plan) to oppose the emptying and estate demolition under so-called ‘regeneration’. Newham’s reaction was to used underhand means to remove many of the activists from the tenant’s management organisation, but most most of the remaining members were now opposed to the UCL scheme.

Also expressing concern about the proposal were UCL’s own highly-regarded development planning unit, who issued a statement calling for a review of the proposals which should “include a clear commitment to the well-being of local and East London borough residents, the active participation of affected communities, as well as engagement with local government” of a scheme which had only emerged from private talks between Newham Council and UCL.

The protest at UCL began in the Main Quad with around a hundred people, including leading members of CARP and students and staff of UCL. After a few short speeches, the protesters moved to picket the main entrance to the building where the UCL council meeting had been rescheduled. They were then able to talk with some of the council members as they went in to the meeting, and one of these assured the protesters that the plans were not fully developed and there would be consultation with the residents before any development took place.

More protesters arrived, including members of Unison and the UCU who were picketing the meeting about proposals to change academic contracts which they say threaten academic freedom. The protesters then heard that the council meeting had been moved, and they decided to try to go closer to the new venue, moving into the university building. I walked with them, going past the dressed skeleton of Jeremy Bentham to a meeting room where they decided to hold an alternative council meeting. I left to go to another event, but some of the protesters kept up an ocupation of part of UCL for most of the day.

Save Carpenters Estate from UCL


3 Cosas – Sick Pay, Holidays and Pensions – Senate House, University of London.
Wednesday 28th November 2012

UCL and the University of London both received charters officially establishing them on 28th November 1836, and so today UoL was celebrating its Founder’s Day with an evening event inside Senate House. Cleaners and other low paid outsourced workers at the University of London protested outside the celebrations, calling for an end to unfair conditions and for equal employment rights — the ‘3 Cosas’ of Sick pay, Holiday Pay and Pensions.

UoL outsources its cleaning, maintenance, security, and catering services to private companies who cut their costs to make profits by paying low wages, with the legal minimums of sick pay, pathetic or no pension schemes, major pay problems, and lots of intimidation and bullying. They work under conditions no reputable employer would consider imposing – and much worse than similar grades of workers directly employed by the University alongside them in the same buildings.

The services these workers provide are essential in keeping the University running, but they are treated unfairly. Protests over several years led by Unison have led to the university finally agreeing that all those working on the site should be paid the London Living Wage. Many of the outsourced staff are Spanish speakers, some migrants granted asylum or right to remain and others EU citizens, often with qualifications not recognised in the UK. Their ‘3 Cosas’ campaign was led by Unison branches and the cleaners’ union, the IWGB, and supported by students and academics.

Over 50 protesters, some with drums and many with banners and flags protested outside the main gates to Senate House, handing out leaflets to those attending the Founders Day event. Many took these, while others angrily brushed them aside.

One student president who had an invitation to the event stopped to address the protest, only prepared to cross the picket line after the protesters after the protesters gave him leaflets and urged him to go inside and argue for their case.

Some of those attending the event were going in by the back way, and after a while the protesters noisily marched around the street along the side of the building to continue the protest there. The protest was still continuing when I decided it was time to go home.

3 Cosas – Sick Pay, Holidays and Pensions.


Racist UKBA & 3 Cosas

Southall Black Sisters Protest Racist UKBA – Eaton House, Hounslow – Thu 24th Oct 2013

Pragna Patel of Southall Black Sisters speaking in front of the Hounslow Reporting Centre

Although I grew up in Hounslow, ten miles west of the centre of London, I’ve not often returned there in recent years, and the protest organised by Southall Black Sisters outside the Hounslow Reporting Centre on Thursday 24th October 2013 was the only one I’ve so far photographed in the town.

The UK Borders Agency reporting centre is at the western edge of the town, opposite Hounslow Heath where highwaymen once roamed and was the aerodrome from where the British Empire’s first scheduled daily international commercial flights took off in 1919. The large brick block once housed the UK laboratory and factory of US chemical manufacture Parke-Davis, once the world’s largest pharmaceutical company, now a subsidiary of Pfizer, who had set up a dyestuffs factory here before the first world war, though the Research and Administration building in front of which the protest was held only dates from 1954.

Southall Black Sisters (SBS) say that after the Refugee & Migrant Forum East London (RAMFEL) succeeded in its legal challenge over Theresa May’s Home Office advertising vans (which were also criticised by the Advertising Standards Authority) “the UKBA has shifted the ’Go Home’ message to reporting centres in Glasgow, Croydon and Hounslow.”

Their protest against the Government’s anti-immigration campaigns outside the Hounslow reporting centre stated “We will not tolerate underhand tactics used to instil fear and divide us. Let us return to the streets and make our voices heard. We need to fight for our rights.”

I joined the group of around 30 people, mainly SBS members, most wearing t-shirts with the message ‘Do I look illegal?’, but they were joined by others from Sol-Fed and other groups who had brought a large banner with the message ‘F**K ALL RACISM – NO ONE IS ILLEGAL’.

And no person is illegal, but those called it lack permission to be here, though many will in time be granted it. In France, such people are said to be ‘without papers’, but none of us in the UK needs papers to live here, so an appropriate but less biased term might be ‘without status’. The term ‘illegal immigrants’, a deliberately biased description of people who do not currently have a legal right to live in this country.

The protesters blew plastic horns and whistles and generally made a lot of noise, as well as shouting a number of chants including ‘Theresa May, drop the pretence, Go home vans cause offence’, ‘We are humans not illegal, We want justice for our people’ and ‘Money for jobs and education, Not for racist deportation.’

The protest was still continuing when I had to leave. You can see more about it on My London Diary at Southall Black Sisters Protest Racist UKBA.

3 Cosas Defy London University Protest Ban – Senate House, Thu 24th Oct 2013

The ‘3 Cosas’ campaign is for sickpay, holidays and pensions for all workers at the University of London, where many low paid workers are outsourced to companies who employ them often in the legal minimum wage and conditions of service, and also often employ bullying managers to overwork staff. They often fail to provide proper safety equipment to do the job.

The workers, many of whom are Spanish speaking, have for some years been demanding they should be directly employed by the university where they work rather than these contracting companies, and there have by now been many long and successful campaigns to achieve this.

The University management in 2013 had responded to their campaign with a ban of protests in and around Senate House, and threatened to bring police onto campus to prevent further protests and to bring charges of trespass against any protesters. This was seen by workers and staff and students as an attempt to prevent free speech and freedom of assembly at the university similar to that of of authoritarian regimes overseas, rightly condemned across academia and the rest of society.

On Thursday 24th October, staff students, the IWGB (Independent Workers of Great Britain) trade union which represents many cleaners and other trade unionists defied University management ban of protests by holding a noisy protest in and around Senate House.

After protesting on the streets around the Senate House, some of the protesters walked in around another building while others scaled the gates to protest at the bottom of Senate House. Eventually police came and tried to stop them walking out. But there were too few of them to be effective. The protesters walked out and ended their protest in front of SOAS.

More on My London Diary at 3 Cosas Defy London Uni Protest Ban.