Posts Tagged ‘outsourcing’

Cleaners protests, UK father in Israeli Jail – 2016

Saturday, November 18th, 2023

Cleaners protests, UK father in Israeli Jail – On Friday 18th November 2016 I went with members of the Independent Workers Union CAIWU to protests at three companies over their treatment of cleaners before a protest over the abduction by Israel, torture amd imprisonment of a British national father of five.


Cleaners In Lloyds Against Racist Sacking

Cleaners protests, UK father in Israeli Jail

CAIWU, the Cleaners & Allied Independent Workers Union is an independent grass roots workers union helping to improve the lives of cleaners across the UK. Many of the workers who clean the offices of London’s many prestigious offices are employed by cleaning companies who pay minimum wage and treat their workers abdominally with bullying and arbitrary management and lousy conditions of service, often failing to provide safe working conditions.

Cleaners protests, UK father in Israeli Jail

Respectable and prestigious companies who would never employ people on such terms nevertheless contract out their cleaning to companies who do so on their behalf. Many cleaners who tried joining our major unions found that these were more concerned with taking their union dues than fighting for their rights and set up several grass roots unions to represent them more actively in the workplace.

CAIWU is one of these and has had considerable success in getting workers a living wage and improving their conditions, as well as defending them against discrimination.

Cleaners protests, UK father in Israeli Jail

Following the sacking of two members who cleaned Lloyd’s but were employed by Principle Cleaning Services, a company which Lloyd’s outsources its cleaning to, members of CAIWU went with posters, vuvuzelas and a powerful megaphone to protest noisily inside the foyer of the Lloyd’s building at lunchtime.

Cleaners protests, UK father in Israeli Jail
The security officer who was pushing Alberto suddenly dives to the floor, pretending he has been hit

Two black workers were disciplined and dismissed from the site by Principle Cleaning Services following a window cleaning accident. CAIWU say that white workers involved in a similar accident were left off without even a warning and that this is a clear case of racist discrimination. They also say that another African worker, a CAIWU member, was also recently dismissed for trivial reasons because of his trade union activities.

After a brief protest inside the building in which a security guard began to assault some of them and then dived to the floor claiming falsely he had been hit they left and continued their noisy protest outside.

More at Cleaners in Lloyds against racist sacking


Cleaners at Mace protest Dall nepotism

Next the CAIWU group made its way to Mace in Moorgate, where they again rushed into the lobby for a protest against the cleaning contractor there, Dall Cleaning Services.

Here they complained about nepotism with a cleaning supervisor roster made up of five members of the same family. The also say that after Dall had promised cleaners the London Living Wage they promptly reduced the working conditions and also dismissed two cleaners without notice or proper procedures. They had come to demand the reinstatement of the two workers dismissed and also proper conditions of service and working conditions.

Again after a brief protest inside the lobby they left and continued the protest outside for a few minutes before catching a bus to Holborn.

More at Cleaners at Mace protest Dall nepotism.


Cleaners at Claranet for Living Wage – Holborn

Again at Claranet’s offices CAIWU briefly occupied the lobby for a brief protest leaving when security began pushing them around to continue their protest on the pavement outside.

The cleaners here are employed by NJC under a contract by Claranet, and both NJC and Claranet have ignored the union’s attempts to negotiate for the London Living Wage and have confirmed they have no intention of considering to pay this.

The union has called on Claranet which claims to be an ethical company to insist the cleaners are paid the London Living wage now.

More at Cleaners at Claranet for Living Wage.


Release British father from Israeli Jail – G4S HQ, Westminster

Protesters pose for a selfie with Laila Sharary, wife of the British father held by the Israeli military

Human rights group Inminds were protesting outside the headquarters of British security company G4S over the abduction by Israel and subsequent torture of British national and father of five, Fayez Sharary.

The protest took place at G4S because the company trains Israel’s police forces and was at the time responsible for the security of Israel’s prison. Protests like this and pressure by the BDS movement led to G4S ending its contracts with the prisons in December 2016 and in June 2023 the world’s largest private security company Allied Universal, which owns G4S, announce it was selling all its remaining business in apartheid Israel.

An image projected on the neighbouring building shows Fayez Sharary with his daughter

Sharary had gone to the West Bank for a family visit and was arrested by Israeli forces when leaving on 15th September and tortured for 3 weeks by Israeli secret police Shin Bet to force a confession.

Laila Sharary and their 3 year old daughter were also arrested but released after 5 hours

At a military trail an Israeli judge declared this confession worthless and pointed out that several of the charges against him were for activities which were not illegal, ordering his release. But he was instead held in a G4S secured prison and a few days later the military returned him to court and got the judge’s order set aside.

Torture is not a crime in Israel and the insist the UN Conventions Against Torture which they have signed do not apply to Palestinians. The UN treatment centre for victims of torture in the occupied Palestine territories treated 845 Palestinians in 2014, including 317 women and 135 children.

Laila Shahary reads out a statement

Sharary is a British citizen who has lived in this country for over 23 years but he has received no support from the British Embassy and had no legal support at either of his military trials.

More at Release British father from Israeli Jail.



LSE Resist – Working Class, Kidbrooke & Cleaners

Friday, September 29th, 2023

LSE Resist – Working Class, Kidbrooke & Cleaners: in September 2016 then LSE research fellow Lisa McKenzie and a couple of students organised a series of discussions, films, lectures and exhibitions in the 3 day campus-wide 3-day free ‘Resist: Festival of Ideas and Actions’. The festival explored how political resistance is understood within academic research, the arts, grassroots activism campaigns, student debate and mainstream politics.

LSE Resist - Working Class, Kidbrooke & Cleaners

As a part of this festival LSE cleaners began a campaign for parity of treatment with other workers at the LSE. I had contributed some protest pictures to be used in publicity for the festival and attended some of the events on 28-29th September 2016.

LSE Resist - Working Class, Kidbrooke & Cleaners

The success of this festival was perhaps one of the reasons why Dr McKenzie was not given a further contract at the LSE. She has since worked at Middlesex University, Durham University and the University of Bedfordshire and is Board Chair of the Working Class Collective.


Working Class debate at LSE Resist – Wednesday 28th September 2016

LSE Resist - Working Class, Kidbrooke & Cleaners

There was a lively open debate around ideas of the working class at lunchtime on the steps in front of the LSE building in Lincoln’s Inn Fields led by LSE Professor of Anthropology David Graeber and Martin Wright of Class War with contributions from others including LSE research fellow Lisa McKenzie and Class War’s Ian Bone.

LSE Resist - Working Class, Kidbrooke & Cleaners

I arrived late, partly because the LSE then was a huge building site and the Facebook invitation to the event had included a map incorrectly suggesting it was taking place in Houghton Street, so unfortunately missed the some of the opening remarks by Graeber.

He was followed by Whitechapel anarchist Martin Wright, a working-class activist from East London who told us he was proud of his record of not working. He now regularly broadcasts his pithy comments on current affairs on the ‘Red and Black’ channel on You Tube.

Ian Bone, the founder of Class War, once described by the gutter press as the ‘The Most Dangerous Man in Britain‘ gave a typically witty and thought-provoking contribution.

And of course Lisa McKenzie spoke at some length and depth, and there was a great deal of discussion among the main speakers, with contributions from many of those sitting around on the steps, mainly LSE students. I took a great many pictures some of which you can see on My London Diary, but think I managed to keep my mouth shut and listen rather than speak.

More pictures at Working Class debate at LSE Resist.


Simon Elmer of ASH indicts LSE

The following day I was back on the same steps to hear Simon Elmer of Architects for Social Housing (ASH) give a lengthy and detailed indictment, ‘The Intellectual Bloodstain’ on a report by a group of LSE academics on Kidbrooke Village, a development by Berkeley Homes and Southern Housing, on the site of a council estate which was demolished between 2009 and 2012.

The Ferrier Estate had been built for the Greater London Council in 1968-72 on the site of a former RAF base. The first section had five 12 storey towers and three years later a second section six more were added. The estate had around 1,900 flats.

When the GLC was abolished in 1986 for having opposed the Thatcher government it was a sad day for London in general, with the capital being left without its essential city-wide authority, something it has not yet recovered from despite the setting up of the GLA in 2000. But for the Ferrier estate in was even worse news as the estate was transferred to the Royal Borough of Greenwich.

Greenwich made Ferrier a sink estate and failed to maintain the estate properly; its population were markedly multi-ethnic, including many refugees while most of the rest of the borough’s estates were predominantly white.

You can read Elmer’s talk in full on the ASH web site and it makes interesting reading. Perhaps the key fact is that the estate still had 1732 flats which were housing council tenants at social rents, but in the replacement Kidbrooke Village although there will be 4,763 new apartments, only 159 will be at social rent. Some of the others will be ‘affordable’, meaning at up to 80% of market rent, but that means completely unaffordable to those who previously lived there – or to almost all of the 15,000 on the council’s housing waiting list.

As a former member of Greenwich Council was quoted by Elmer as stating, ‘Ten years ago residents on the Ferrier Estate were told that they would have the right to come back. What Greenwich Council didn’t mention is that they would need to win the Lottery to do so.

Elmer uses the case of Ferrier to ague about a key tropes behind the LSE produced report, the idea of ‘urban villages’ and also points out some of the omissions and inaccuracies of the report as well as attacking their use of inadequate and often misleading concepts such as ‘human scale‘, ‘unique identity‘, ‘social interaction‘ (which means going to shop at Sainsbury’s), ‘locally driven‘, ‘mixed communities‘ and more as well as pointing out some simple lies lifted directly from the developers’s marketing book.

His report points out “the white elephant standing in the middle of the living room of every one of these luxury apartments – that is, their complete failure to meet the housing needs of the local community” and went on to look more widely at housing issues in the UK before concluding his talk by convening a People’s Court for the indictment of the LSE Four, listing four charges and calling for their suitable punishment “in the name of Architects for Social Housing and on behalf of the former residents of the Ferrier Estate.” I think they were unanimously found guilty.

At the end of the meeting Petros Elia, General Secretary of the United Voices of the World trade union spoke briefly about the failure of LSE management to protect the interests of the LSE cleaners in outsourcing them to a cleaning contractor with no insistence on decent working conditions and conditions of service and inviting all present to a meeting later that do to discuss further action.

More pictures at Simon Elmer of ASH indicts LSE.


LSE Cleaners Campaign Launch

Later on Thursday I went to the meeting where cleaners at the LSE began their campaign for parity of treatment with other workers at the university.

The cleaners, employed by Noonan on a LSE contract, are paid the London Living Wage, but have only the statutory minimum holidays, sick pay and pension contributions, while workers directly employed by the LSE have more generous terms. They also complain they have lost rest facilities, are not allowed in the canteen with other workers, exposed to dangerous chemicals, not allowed to use lifts to move heavy equipment between floors and are generally treated like dirt.

We were all shocked when one of the cleaners stood up and told how she had been sacked by Noonan after 12 years of service at the LSE. The UVW will fight her unfair dismissal as well as pursuing their other claims.

Others attending the meeting included most of the students from a new graduate course at the LSE on issues of equality, something the LSE has a long history of campaigning for outside of the institution but seemed rather blind to on its own campus. Support for the cleaners was expressed by the LSE Students Union General Secretary and by several LSE staff members, and Sandy Nicoll from SOAS Unison told the meeting about their 10 year fight to bring cleaners there in-house.

Several of the cleaners spoke in Spanish, and their comments were translated for the benefit of the non-Spanish speaking in the audience,

There were suggestions for further actions to improve conditions and fight the unfair redundancy, and I was to photograph some of these in the months that followed, eventually leading the them being taken back in-house as LSE employees in 2017.

More pictures at LSE Cleaners campaign launch.



BEIS Birthday Strike, Ecocide and XR Procession

Saturday, July 15th, 2023

BEIS Birthday Strike, Ecocide and XR Procession: Monday 15th July 2019


BEIS workers begin indefinite strike, Westminster

BEIS Birthday Strike, Ecocide and XR Procession

Low paid cleaning and catering workers at the Department for Business, Energy and Industrial Strategy (BEIS) on Victoria Street celebrated the third anniversary of their fight for proper pay and conditions with cakes as they walked out on the first ever indefinite strike at a government ministry.

BEIS Birthday Strike, Ecocide and XR Procession

The workers are demanding the London Living Wage and to be directly employed by the department rather than outsourcing companies ISS and Aramark.

BEIS Birthday Strike, Ecocide and XR Procession

As the workers came out on strike hey got a rousing reception from a crowd of around 100 with speeches from one of the strikers, PCS general secretary Mark Serwotka, RMT General Secretary Mick Cash, newly elected UCU general secretary Jo Grady , Shadow Chancellor John McDonnell, Labour MP Mary Glindon, National Vice-President of the PCS Zita Holbourne, Sam Gurney, TUC Regional Secretary, Kiri Tunks, Joint President of the NEU and Sandy Nicoll of SOAS Unison who led the succesful campaign to bring workers there back in-house. and one of the strikers.

BEIS Birthday Strike, Ecocide and XR Procession

I stayed long enough to eat a piece of one of the cakes which had been made for the protest, but then had to leave as the party continuned outside BEIS.

More pictures at BEIS workers begin indefinite strike.


XR call for Ecocide Law – Royal Courts of Justice, Strand

BEIS Birthday Strike, Ecocide and XR Procession

Extinction Rebellion was beginning another series of protests in five major cities against the criminal inaction by the government on climate and ecological collapse.

The main theme of the day’s protest was to call for a law making ecocide a criminal offence.

The protesters brought a yacht named after Polly Higgins who fought for years for an Ecocide Law to the Royal Courts of Justice.

They continued her fight blocking the Strand all day with performances, discussions, speeches, music and ceremonies in front of the yacht.

We need urgent action and our government along with most others has failed, continuing with policies which seem designed to make the situation worse and bring life on earth to an end, and XR is certainly bringing that to people’s attention, even if our media are still largely ignoring it and concentrating on trivia. But although I fully support the aims of XR I do find some of XR’s activities – yachts and new-age mumbo jumbo – off putting. In part I guess it’s a class thing – much of their activity seems insufferably middle class. Its probably an age thing too.

XR call for Ecocide Law


XR Summer Uprising procession

Having occupied the street across the front of the Royal Courts of Justice all day, the protesters and their yacht moved on around afternoon tea time to their home for the next three days, on Waterloo Millennium Green, a park area just south of Waterloo Station.

At the front of the procession were banners and a large crowd of people with XR flags, more banners, posters and placards, as well a large pink dodo. Bringing up the rear was the blue yacht named for the late Ecocide Law protester Polly Higgins, on a boat trailer, escorted by police.

When the procession was all on Westminster Bridge it came to a halt and people sat down blocking the road for a short protest against the police violence towards peaceful protesters when they were arresting people during the ‘Garden Bridge‘ occupation of the bridge in April.


There were a few short speeches there and the procession moved on. It came to a halt a little further on after police tried to block it on from moving onto the Millennium Green.

By this time the back of the procession was on its way around the IMAX Waterloo roundabout, and the rush hour was beginning. I hung around for around half an hour before deciding it was time to get on a train home. But by stopping the protest police had brought a large area of south London quite unnecessarily to a standstill.

Many more pictures at XR Summer Uprising procession.



Police Protect The Rich

Tuesday, July 11th, 2023

Police Protect The Rich: Our police are often said to protect the interests of the rich and powerful in our society, and their behaviour outside the exclusive Mayfair private club LouLou’s against members and supporters of the IWGB Cleaners and Facilities Branch on Thursday 11th July 2019 certainly seemed to demonstrate this.

Police Protect The Rich

Of course in part this reflects our laws, made by the overwhelmingly rich and powerful who sit in our parliament and generally serving their interests. There are laws that protect the rights of trade unions and our civil rights including the right to protest, but increasingly over the years under both Labour and Tory governments have brought in more and more restrictions on these.

Police Protect The Rich

But although the police have a duty to enforce the law, they often seem to fail to do so evenhandedly. Outside Lou-Lou’s they turned a blind eye to the security staff failing to wear their licences (if they had them) and to their assaults on the protesters.

Police Protect The Rich

Police had also closed the whole street running along the front of the club which boasts of being one of London’s most exclusive clubs, owned by Robin Birley, a friend of Boris Johnson and a major financial supporter of the Conservative Party. According to The ObserverIt’s the place to be for royals, billionaires, A-list celebrities and socialites—when they can get their name of the list.” And the names they listed as frequent visitors were “Harry Styles, Lupita Nyong’o, Leonardo DiCaprio.”

Police Protect The Rich

The police themselves also seemed to be using unnecessary force and trying to impose unnecessary restrictions on the protesters, and this led to some angry scenes with two protesters being arrested. None of the heavy-handed security staff were warned or arrested and when IWGB officers complained to police about them, they were themselves threatened with arrest.

I was not stopped from taking photographs or touched by the security staff, but whenever I went near simply moved directly in front of me to try to prevent me photographing the wealthy clients going in to the £1800 a year club. This only encouraged me to take more pictures, by stepping further back and working more rapidly.

The Independent Workers of Great Britain (IWGB) Cleaners and Facilities Branch were protesting on behalf of their members at the club, kitchen porters who were demanding to be paid a real living wage, treated with dignity, respect and given decent terms and conditions including proper sick pay, holidays and pension contributions.

Police knocked one protester to the ground – possibly accidentally

Until recently the kitchen porters were directly employed by the club, but they were recently outsourced to ACT which has worsened their conditions and they want to be returned to direct employment.

The protest was still continuing when I left as the light was beginning to fall.

IWGB demand living wage at LouLou’s



Royal College of Music, Al Quds 2015

Monday, July 10th, 2023

Royal College of Music, Al Quds: I photographed two unrelated protests on Friday 10th July 2015. The first was calling for decent pay and conditions for outsourced workers and the second was the annual Al Quds day march.


IWGB protest at Royal College of Music – Kensington

Royal College of Music, Al Quds

Outsourced cleaners and other low paid workers at the Royal College of Music immediately south of the Albert Hall in South Kensington belonging to the IWGB were protesting to get similar conditions of sick pay, holidays and pension to workers employed directly by the RCM.

Royal College of Music, Al Quds

The Independent Workers’ Union of Great Britain is a registered trade union which organises cleaners, porters, hospitality workers, domestic workers and other precarious workers in a number of sectors. It is a grass-roots union run by and representing mainly low paid migrant workers in London and has proved effective in getting better pay and conditions for these groups of workers who have largely been neglected by the larger traditional unions, who have often seemed more concerned with preserving differentials in pay than in improving the lot of the lowest paid.

Royal College of Music, Al Quds

The IWGB had called for talks with the RCM management and their employers to discuss their claims, offering to call off the protests if they agreed to this. But the employers had refused to recognise the IWGB or to hold talks with them.

Royal College of Music, Al Quds

So the IWGB and supporters came and held a noisy protest outside the College entrance, handing out leaflets about why they were protesting to those entering the College for a graduation ceremony. RCM security tried to move them further away where the protest would probably not have been heard inside, but they refused to move, while taking care not to impede those entering or leaving the college.

One woman came out to argue with the protesters, telling them to go away and eventually lost her temper and kicked one of them. The RCM’s head of security quickly led her away. The protest was continuing when I left for my next event.

IWGB protest at Royal College of Music


Al Quds Day march – Portland Place to US Embassy

The annual Al Quds Day march on the last Friday of Ramadan, organised by the Islamic Human Rights Commission gathered close to BBC Broadcasting House, marching from there to a rally at the US Embassy, calling for justice and freedom for Palestine.

As I’ve written in previous posts, he celebration of Al Quds Day on the last Friday of Ramadan was introduced by Ayatollah Khomeini in Iran 1979 and spread from there to other countries. The march in London is organised by the IHRC which has received some support from the Iranian regime.

As usual, most of the banners and placards and the chanting on the march were calling for freedom for Palestine, and there were many placards against Israeli violence in Gaza and the West Bank, and calling for a boycott of Israel, a movement which seems to be growing in strength.

This year I saw few celebrating Khomeini and fewer Hezbollah flags and badges than in some previous years. As usual the Neturei Karta were prominent with their anti-Zionist placards stating that ‘Authentic Jewry Always Opposed Zionism And the State of “Israel”‘, but I found no evidence for anti-Semitism, which opponents of the march always charge it with.

Perhaps because the march was on a Friday there were fewer Zionists protesting against the march, and I only saw one man who was protected by march stewards and then led away by police. I imagine there would have been more waiting to protest against the march when it reached the US Embassy, but I left before then.

Al Quds Day march



April 28th 2015 IWMD

Friday, April 28th, 2023

April 28th 2015 IWMD; April 28th every year is International Workers Memorial Day, and last year here on >Re:PHOTO I wrote about this, beginning with a quote from the TUC web site:

Every year more people are killed at work than in wars. Most don’t die of mystery ailments, or in tragic “accidents”. They die because an employer decided their safety just wasn’t that important a priority. International Workers’ Memorial Day (IWMD) 28 April commemorates those workers.

TUC – International Workers’ Memorial Day

I wrote more about it and illustrated the post with pictures taken mainly at previous years on Tower Hill. You can still read it at International Workers’ Memorial Day (IWMD).

This year there are events planned in Stratford, Barking and Walthamstow marking the event, as well as others around the country, and many workplaces will be holding a minute’s silence at 12 noon.


On Tuesday 28th April 2015 two of the three events I covered were related to IWMD, but I also went to Holloway Prison with protesters demanding the release of an immigration detainee being held there.


Qatar Slave Labour deaths – World Cup 2022 – Qatari Embassy, Mayfair

April 28th 2015 IWMD

My working day began with trade unionists outside the Qatari embassy in Mayfair, where they attempted to deliver a letter on International Workers Memorial Day protesting the slaughter of migrant slave labour workers on World Cup building sites. At current death rates, over 4,000 migrant workers will die by 2022.

April 28th 2015 IWMD

According to a Guardian report, on average one Nepalase worker there dies very two days, and including the deaths of Indian, Sri Lankan and Bangladeshi workers the death rate is most likely more than one every day. At least 964 workers from Nepal, India and Bangladesh died working in Qatar in 2012 and 2013.

April 28th 2015 IWMD

Work had still to begin on eleven of the 12 stadiums needed for the 2022 World Cup and there are likely to be many more dying due to the appalling exploitation and abuse of these migrant workers.

April 28th 2015 IWMD

The International Labour Organization had urged Qatar to “ensure without delay, access to justice for migrant workers, so that they can effectively assert their rights […] strengthening the complaints system and the labour inspection system”.

According to Amnesty many of the migrant workers have there passports confiscated when they arrive for work in Qatar and are forced to work long hours for very low pay day after day with no rest and are often physically and sexually abused.

Police moved the protesters away from the embassy to the other side of the road but allowed a small deputation to approch the doorway with a letter. A police officer went inside the embassy to ask if someone would come to the door to accept this from Gail Cartmail, Assistant General Secretary of Unite the Union. After a lengthy wait, a man came to the door and refused, and the protesters then left it on the doorstep.

In 2021 The Guardian revealed that “More than 6,500 migrant workers from India, Pakistan, Nepal, Bangladesh and Sri Lanka have died in Qatar since it won the right to host the World Cup 10 years ago“. A few days football came at a very bloody price.

Qatar Slave Labour deaths – World Cup 2022


Holloway protest for Yarl’s Wood protester Anna – Holloway Prison

From Mayfair I travelled to a very different area of London for a protest outside Holloway Prison, a Victorian prison in one of the poorer areas of North London which had housed only women prisoners since 1902 and was closed a year after this protest.

Anna, a detainee in Yarls Wood immigration detention prison, had been one of a group of women defending another detainee, a torture victim, who was about to be deported. Thirty guards rushed into the room and brutally assaulted them all, taking them to solitary confinement in the ‘Kingfisher’ isolation unit at Yarl’s Wood. Both Anna and another woman, Lillija, were threatened with prison, but only Anna was transferred to Holloway prison and was being held there although she was had not been charged with any offence.

Both women had been involved in a Channel 4 News exposure of the abuses of women by guards in Yarls Wood which had led to one guard being suspended.

Many of those at the emergency protest organised by Movement for Justice demanding Anna’s release had served time in Yarls Wood or other immigration prisons.

When a group of three prison employees came out to argue with the protesters that their protest simply upset women being held inside the jail they told them from their first hand experience how greatly they had welcomed knowing that there were people outside the prison who were aware of them and wanting to help.

Free Yarl’s Wood Anna from Holloway


Hotel Workers Rise Up on Workers Memorial Day

Finally I came back to central London and the Hilton London Metropole hotel on the Edgware Road in Bayswater and in another protest for International Workers’ Memorial Day against the exploitation of workers, mainly migrants organised by the Unite Hotel Workers branch. Workers at luxury hotels in portering and household services are employed by agencies on minimum wage, zero hours contracts and denied basic rights.

Several workers including former room attendant Barbara Pokryszka spoke at the protest, complaining of heavy workloads and abusive treatment by management, who fail to treat them as human beings, saying “We Are Not Machines”. As in other areas of work outsourcing to contractors who pay minimum wage and impose abysmal conditions is at the root of the abuse.

Luxury hotels have a world-wide reputation to maintain and this would be damaged if they were found to be treating staff on their payroll in such a disgusting way. A night’s stay for two in a room costs over £200 and housekeeping worker would usually have to clean between 12 and 20 rooms in an 8 hour shift. The worker’s pay for cleaning – before deductions would be around £85 while the hotel guests would be paying over £3000 for their stay. Hotels could surely pay more to their essential workers.

Hotel Workers – Workers Memorial Day



End outsourcing at University of London

Tuesday, April 25th, 2023

End outsourcing at University of London: Five years ago, on Wednesday 25th April 2018 I was with workers from the Independent Workers Union of Great Britain – IWGB on the first day of a two day strike at the University of London central administration by over 100 cleaners, porters, security officers, receptionists, gardeners, post room staff and audiovisual staff.

End outsourcing at University of London

They were calling for an end to the outsourcing of their jobs in the university to various contracting companies and demanding to be directly employed by the University, and receive the same conditions and benefits as directly employed colleagues. As well as the workers, academics, students and other trade unionists came to support them in a lively rally outside the gates to Stewart House in Russell Square..

End outsourcing at University of London

The rally was part of a successful campaign led by the IWGB which began in 2010 and ten years later the university central administration changed to directly employ porters, receptionists, post room and audio visual technicians, with cleaners following shortly after in November 2020.

End outsourcing at University of London

The IWGB are still campaigning to bring workers in-house in other universities in London, including UCL, and they and other unions have been successful elsewhere. United Voices of the World are one of these and some of their members had come to the rally to show their support.

Here’s what the IWGB say about their campaign:

Cleaners and security staff at universities across London are organising for equality with directly-employed staff!

Outsourced workers suffer from far worse terms and conditions than directly-employed colleagues, facing no sick pay, bare minimum holiday entitlement and meagre pensions. Bullying, mismanagement and discrimination by unaccountable outsourced managers are common.

Workers in the IWGB union are leading the fightback. Through public campaigning and strike action we can end outsourcing at London universities!

End outsourcing at University of London

Among the speakers at the gates of Senate House was Shadow Chancellor John McDonnell who also brought support from Jeremy Corbyn and promised a Labour government would bring in new trade union laws and end the unfairness of outsourcing. Unfortunately should we now get a Labour government at the next election its policies will be more about protecting company profits than protecting workers.

There were plenty of others as well as IWGB members who spoke, and one was a woman from UCU at Goldsmiths University who had come with a large donation from them to the strike fund.

Billy Bragg came to give his support, singing three songs, and got us joining in on some of them, and Archie Shuttlebrace sang with Rebecca Wade Morris. Chip Hamer (Grim Chip) and another of the poets from Poetry on the Picket Line performed some of their work.

Then it was time for a march around Russell Square, with over 200 people briefly holding up traffic. The march was lead by the yellow Precarious Workers Mobile three-wheeler and a samba band.

They returned to the gates of Stewart House and the rally continued with more music, poetry and dancing.

More at End outsourcing at University of London



‘3 Cosas’ – Sick Pay, Holidays & Pensions

Monday, April 10th, 2023

‘3 Cosas’ – Sick Pay, Holidays & Pensions – Senate House, London

'3 Cosas' - Sick Pay, Holidays & Pensions

Ten years ago today, on Wednesday 10th April 2013, I was with cleaners and other outsourced workers at the University of London for a noisy protest at Senate House calling for equal sick pay, holidays and pensions with equivalent workers employed directly by the University – the 3 causes in their continuing ‘3 Cosas Campaign.’

'3 Cosas' - Sick Pay, Holidays & Pensions

Companies that want to maintain a respectable facade use outsourcing as a way to get workers on the cheap, using contractors to employ them under conditions of service that no respectable employer would use.

'3 Cosas' - Sick Pay, Holidays & Pensions

Outsourced workers are generally only entitled to the minimum Statutory Sick Pay (SSP), with no payment for the first three days out of work, after which they get the state provision – in 2013 of £85.85 per week in London.

Those who are on the university payroll get considerable extra benefits on top of the SSP, depending on their length of service. A worker who has been in the job for more than five years is eligible for full pay for the first six months of absence, and then a further six months on half pay plus SSP (so long as this total does not exceed their normal pay.) The university can at its discretion increase the period of sick pay in exceptional cases.

Natalie Bennett, then leader of the Green Party, supports the campaign

Holiday entitlement for outsourced works is also usually the statutory minimum of 28 days paid holiday (including bank holidays) but some of the caterers are on ‘zero hour contracts’ which means they get no holiday pay at all. In 2012 when many halls of residence were in use for the Olympics many outsourced staff were prevented from taking any holidays over the summer period.

Those directly employed by the university get an extra 5 to 10 days paid leave, as well as up to six more ‘school closure days, The 3 Cosas campaign wants similar treatment for all workers as well as more flexibilityover when they can take holidays. Many of the outsourced workers have families in South America or Africa, and given the high travel costs in visiting them would like to be able to take longer than two week breaks.

Companies who employ the outsourced workers generally also have far poorer management staff (often also underpaid) who bully staff and often impose quite impossible workloads so that the job is done much less well than it should be. Staff turnover is also often high. We’ve clearly seen the results of this elsewhere in hospitals where outsourcing of cleaning has contributed greatly to the spread of hospital-acquired infections.

Putting services such as cleaning out to contract may immediately cut costs, but doesn’t necessarily mean real long-term savings for organisations. Often it leads to necessary work not getting done which leads to greater costs in the long term, and it always results in lower standards of service. Any savings that are made are at the cost of the low-paid workers; outsourcing should be a badge of shame for any respectable company – and should be made illegal, along with zero hours contracts.

On My London Diary I give a clear description of the protest lead by the Independent Workers Union of Great Britain (IWGB), the union which now represents many of the outsourced workers at the university, so I’ll not go through the details again here. But although the IWGB has a majority in many if not most workplaces the University and the outsourced employers refuse to recognise them, and the campaign is also about union recognition.

You can also see many more pictures at ‘3 Cosas’ -Sick Pay, Holidays & Pensions.



Hospital Law Change, Living Wage Protest

Saturday, March 11th, 2023

On Tuesday 11th March 2014 I attended two protests, the first at Parliament against a change in the law on closing hospitals, and the second calling for a living wage for cleaners at Chelsea College.

Stop Hospital Killer Clause 119 – Parliament

Hospital Law Change, Living Wage Protest

Unite, GMB, the Save Lewisham Hospital campaign and other hospital protest groups protested outside Parliament against Clause 119 inserted to change the law over hospital closures into the Care Bill, which was having its third reading in the House of Commons.

Hospital Law Change, Living Wage Protest

In 2014 the High Court ruled that health minister Jeremy Hunt had acted illegally in proposing a downgrading of maternity and A&E services at Lewisham hospital because the neighbouring Queen Elizabeth Hospital Woolwich was going bust.

Hospital Law Change, Living Wage Protest

So Jeremy Hunt decided to change the law, and inserted Clause 119 into the Care Bill to give the special administrators overseeing an English NHS Trust in financial difficulties powers to close, merge or alter the services at any other hospital to balance the books without any proper consultation or regard to the social and health effects.

It was a measure which went entirely against the whole idea that local people and local GPs would be in control of health services in their own areas, something which had been stated to be at the centre of Tory/Coalition health policies. The local commissioning groups it says will be at the centre of local health provision will have absolutely no say over what happens to the services that they commission when this clause is invoked.

Though many saw these local groups rather as ways to make the continuing process of passing the NHS over to private companies easier than providing any real local control.

Clause 119 was a panic measure drafted in a fit of pique after Health secretary Jeremy Hunt was defeated in his attempts to raid the thriving Lewisham Hospital to meet the huge PFI debts of some other hospitals in South East London. The attempt to close Lewisham with the deterioration in services for the people in the area provides a clear and obvious example of why actions of this kind should remain illegal.

Lewisham’s closures were stopped by powerful local opposition which brought doctors, local councils, Millwall Football Club and the whole local community out onto the streets – and also making donations to enable Hunt to be taken to the courts. And taken again to fight his unsuccessful appeal against the original decision.

The protest on 11th March 2014 began with a period of silence to mark the death early that day of RMT General Secretary Bob Crow. Speakers at the rally included a member of the Shadow health team, other MPs, consultant Jackie Davis of the National Health Action party, Rachael Maskell, Unite Head of Health, and several NHS activists including Jill from Lewisham and Sandra from Charing Cross.

Stop Hospital Killer Clause 119


Pay UAL Cleaners a Living Wage – Chelsea College of Art

A short walk down Millbank, just past Tate Britain, took me to UAL Chelsea College of Arts where GMB and the University of the Arts Students’ Union were calling on the College to ensure that their cleaners, employed by Bouygues Energy & Services, are paid the London Living Wage.

The cleaners were then being paid on the national minimum wage, which for those over 21 was £6.31, less than three-quarters of the London Living Wage, calculated annually by the Greater London Authority, then £8.80 per hour.

The protesters went to call on Vice-Chancellor Nigel Carrington, who after a few minutes came out to talk with them. He told them he thought that they had some good points, but that he did not employ the cleaners and could not grant them the living wage. He also said that he cleaners were paid more then there would be less money to spend on other things, including the student courses and provision.

The protesters responded that many organisations insist that contractors pay the living wage to all employees, and that contracting out of services is simply a way to exploit employees – paying lower rates and giving them worse conditions of employment – while keeping the institutions hands clean.

They were told they could go in to the staff forum meeting so long as they put down their banners, placards and megaphones, and the students decided to do so. The rest of us left.

Pay UAL Cleaners a Living Wage



Chase Farm & Barbican Cleaners

Thursday, February 2nd, 2023

Ten years ago on Saturday 2nd February 2013 I went to Enfield to photograph a march against the planned closure of A&E and maternity services at Chase Farm Hospital there. I left the march to travel into central London for a protest by cleaners outside the Barbican Centre.


Save Chase Farm Hospital – Enfield

Chase Farm & Barbican Cleaners

The march in Enfield took place a week after a massive march in South London against the closures at Lewisham hospital, but the march in Enfield was a rather smaller affair, with just a few hundred taking part.

Chase Farm & Barbican Cleaners

Tory politicians including David Cameron, Andrew Lansley and Nick de Bois, by the time of this march Prime Minister, Health Secretary and local MP respectively, had visited the hospital in 2007 and pledged support for stopping closure of A&E and maternity services at Chase Farm.

Chase Farm & Barbican Cleaners

Their promises turned out to be worthless once the Tory party had come to government and de Bois elected, plans for the closures were approved by Andrew Lansley in September 2011 and were due to come into force in November 2013.

But the local fight against closure had continued, now led by the North East London Council of Action, with daily pickets outside the hospital where the units are due to close this November. The march was also supported by the Save Chase Farm campaign and the London Fire Brigade Union as well as Unison and there were people with a banner from another North London hospital, the Whittington Hospital at Archway, where vigorous local protest stopped closures of A&E and maternity a few years ago, but where the management is again proposing cuts.

The hospital was then run by the Barnet and Chase Farm NHS Hospital Trust which included Barnet and North Middlesex hospitals who intended to spend £35million to expand A&E and maternity services at Barnet to replace those at Chase Farm and to make a £80million refurbishment of the 1970s Tower Block at the North Middlesex.

Around two hundred people gathered at the war memorial on Chase Green where there were some folk songs before the march set off to Enfield town centre, where many local shoppers showed their support.

The march then continued on its way to the hospital, with some of those taking part chanting ‘Occupy Now’. I had to leave them before they reached the hospital as I had promised to go to the Barbican, but later heard that a small group had occupied a part of one building and were evicted around 10pm that evening.

Despite the protests and an unsuccessful legal bid by Enfield Council to postpone the changes the Maternity Unit closed on 20th November 2013 and the Accident and Emergency Department on 9th December 2013. The closure remained controversial and although a Healthwatch Enfield report found no evidence that the closure of A&E had an adverse effect on Enfield residents ability to access emergency services, it was unconvincing, partly because of the failure of the three hospitals to provide adequate data.

More pictures Save Chase Farm Hospital.


Cleaners Protest at Barbican, Barbican Arts Centre – City of London

The Industrial Workers of Great Britain (IWGB) which represented the Barbican cleaners had declared an official dispute at the Barbican Centre in November 2012 and this was the latest in a series of protests.

The cleaners were protesting for the London Living Wage and also against unfair treatment and a union ban by cleaning contractor MITIE.

Although the City of London Corporation which owns the Barbican Centre has come out in support of the London Living Wage and pays all its workers at or above this, it is happy to outsource the cleaning to MITIE, a large and highly profitable company paying its CEO over a million pounds a year but with the cleaners on only £6.90 an hour, around one fifth less than the then London Living Wage of £8.55.

MITIE responded to the union claims with a letter to employees including “IWGB representatives will not be permitted access to any MITIE site, including the Tower of London, Barbican etc. to support the IWGB members who are employed by MITIE. We appreciate that many sites, where our employees undertake work for our clients, are open to public access, but no member of IWGB should discuss union business with any MITIE employee during their working hours or on premises within which they are employed.

Despite this a spokesman for the City of London Corporation who are the owners of the Barbican denied in a post of Facebook that there is any ban on the union at the centre.

The protest took place outside the main entrance to the Barbican Arts Centre, with the protesters careful to leave room for people wanting to enter or leave the building. As well as making a loud noise with drumming, air horns and whistles they also shouted slogans, both in English and in Spanish, the first language of many of the cleaners.

There were also speeched, and one of the Barbican cleaners spoke about the low wages and poor working conditions, and the feeling by cleaners that they are treated like dirt rather than given the respect due to any person. He told how his pregnant wife had been forced to work with chemicals that were known to be dangerous for pregnant women, risking a miscarriage, despite her complaints. MITIE had failed to discipline the manager responsible in any way. Fortunately despite the exposure, his wife had given birth to a healthy child.

The protest was still continuing as I left for home and I could still hear the noise they were making – though faintly – as I reached Moorgate station, almost a quarter of a mile away despite the tall buildings lining the streets. It was a peaceful protest but one determined to be noticed and to make its complaints heard, something which the government has now made illegal.

Cleaners Protest at Barbican.