outsourced | >Re-PHOTO

Barts NHS Cleaners march against Serco – 2017

Barts NHS Cleaners march against Serco: On Saturday 15th July 2017 a rally and march in Whitechapel follow five days of strike by cleaners and porters at the Royal London Hospital and the other East London hospitals in the Barts NHS Trust – Mile End Hospital, Newham University Hospital, St Bartholomew’s Hospital and Whipps Cross University Hospital.

Cleaning, portering, laundry, cleaning and security services were outsourced to Serco in 2017 and the workers involved immediately found their conditions being adversely affected. Serco’s first action was to write to them telling they were no longer allowed paid tea breaks; the workers sat in the canteen and refused to move before these were re-instated. But they accused Serco of increasing stress and workload with a climate of bullying, intimidation and fear and a failure to set up procedures for reporting problems with facilities and other issues.

When Serco refused a Unite claim for 30p per hour in line with inflation and cost of living increases in London the workers voted 99% in favour of strike action. Serco illegally brought in poorly trained agency workers to replace them and on the strike days conditions became unsanitary and many patients did not get hot meals.

Barts Trust had put these services out to tender to save money they needed to pay out £2.4million a week because of a disastrous PFI contract made under New Labour. Although It had provided a much-needed new hospital completed in 2016 but with two floors Barts didn’t have the money to fit out, it left them paying these huge sums long into the future. But Barts were attempting to save money at the expense of their workers and endangering patients.

The protest began on the busy street outside the old Royal London buildings but there were soon too many for the pavement here and we moved around to the side of the hospital for a rally, where speakers including Gail Cartmel of Unite, John McDonnell, then Shadow Chancellor and Unite pickets and other trade unionists including Victor Ramirez of United Voices of the World who spoke forcefully in Spanish – the first language of many of the cleaners – spoke from a balcony above the crowd – and I was able to take some pictures. Some brought greetings and support from other unions.

Serco employ mainly migrant workers in other public sector workplaces as well as running immigration prisons such as Yarl’s Wood where migrant women and families are daily repressed and subject to physical and sexual abuse and some had come to support the Barts workers and also to protest against their activities elsewhere.

Eventually the marchers formed up behind the banner and made there way along Mile End Road to another rally in a small park close to Mile End Hospital, where there were a few more speakers before we all dispersed.

Back in 2003 I’d spent time in several hospitals and had experienced a clear difference between the standards of cleaning and food between those with contracted out cleaners who were allowed insufficient time to clean the wards and one where the cleaners were still a part of the hospital team. It was the difference between dirt and used needles under my bed and a spotless shiny floor.

Protests continued at Barts and in 2023 Serco withdrew early from the contract. Both Unite and Unison claimed victory for the decision by Barts to directly employ the workers under the same conditions as other existing staff.

Labour in opposition were clearly opposed to outsourcing particularly in the public services and promising to outlaw it, but the Employment Rights Bill Implementation Roadmap published this month seems to have drawn back from the earlier promise and contains no explicit reference to outsourcing.

I was pleased with the photographs I had been able to make at the event and as well as the few here there are many more you can see on My London Diary at Barts NHS Cleaners march against Serco.

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Ministry of Justice cleaners protest – 2018

Ministry of Justice cleaners protest: On Thursday 9th August 2018 United Voices of the World (UVW) cleaners and supporters celebrated the end of their 3-day strike with a rally outside the Ministry of Justice in Petty France with a lively protest despite pouring rain.

Cleaners from the UVW had also been taking part in the 3-day strike at Kensington & Chelsea Council and hospitals and outpatient clinics in London run by Health Care America. They were all demanding the London living wage and better conditions of employment.

I’d been with them a couple of days earlier at Kensington Town Hall where, after the council had withdrawn a promise made to the cleaners earlier in the day to take them into direct employment, they interrupted a council planning committee public meeting to state their case.

The cleaners and supporters left the council offices then after they had been promised further talks the following morning, but their strike continued.

All these cleaners – like many others across the country – are not employed by the companies and organisations whose premises they clean. Instead the cleaning is outsourced to contracting companies who generally pay the minimum wage and fail to provide the kind of sick pay, pensions and other conditions of service that directly employed workers normally get. Often they are bullied by management and not treated with the dignity and respect we all deserve.

It was raining as the protesters gathered outside the Ministry of Justice, but there was a yard or so of shelter at the front of the overhanging building where people lined up with banners. But soon it was really pouring down and everybody was getting wet.

Among those coming to support the UVW were another union which fights for low-paid workers, the Independent Workers Union, IWGB, Class War and other trade unionists.

Austin Hearney of the PCS came out to give support from his members working in the Ministry of Justice, and Shadow Justice minister Richard Burgon arrived to give the Labour Party’s support.

Workers were entering and leaving the building for lunch, and most took the flyers the protesters were offering with some expressing support, though a few seemed to be angered by the protest.

At one point when people were getting really wet, Petros Elia, co-founder and General Secretary of the UVW tried to lead the protesters into the building, but was stopped by security and police officers and the protest continued in driving rain.

I was getting very wet, and my cameras too. One of the protesters kindly held an umbrella over me for some minutes so I could continue to work. While there was space for some protesters to keep out of the worst of the rain, I had to stand in it to photograph them.

The rain eased off a little towards the end of the protest and people moved further out into the street – most of them were pretty wet already.

The had brought a pink pinata, a pig labelled with the initials of employers RBKC and MoJ and began hitting it with folded umbrellas and fists until it burst open releasing its multi-coloured contents onto the pavement.

There were celebrations and several coloured flares were set off, though the effect was rather dampened by the rain. There were more speeches and more flares and poetry from one of the Poetry on the Picket Line.

By no the rain had stopped and the protesters were dancing on the pavement and in the road as the protest came to an end.

Many more pictures on My London Diary at Ministry of Justice cleaners protest.

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All photographs on this page are copyright © Peter Marshall.
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Living Wage, New Era & John Lewis – 2014

Living Wage, New Era & John Lewis – on Saturday 13th December 29014 a Santa led protests in Brixton for a living wage for shop workers, Class War protested against property developers wanted to evict tenants on a Hackney estate so they can refurbish and let them at high private rents, and a cleaners union protested inside John Lewis on Oxford street for a living wage and better treatment for cleaners working there.

‘Santa’s Naughty List’ Living Wage – Brixton

Lambeth Living Wage campaigners, led by an impressive Santa, protested in and outside shops in the centre of Brixton, handing out fliers calling for all workers to be paid a living wage. They urged shop workers to join a union and gave out forms.

The protest was supported by Unite the Resistance, the Socialist Party and Unison (who provided the Santa costume) and also the Fast Food Rights Hungry for Justice campaign supported by the Bakers, Food & Allied Workers Union, BFWAWU, the National Shop Stewards Network and other groups.

The small group went into a number of shops and used a megaphone to tell shoppers and workers why they were protesting and handed on union membership forms to the workers there. At some stores they were stopped as they tried to enter and instead protested outside, and where they were able to walk in they left when requested.

I met them at the first shop they protested at, Morleys Stores and went along with them to Subway and Poundland before I had to leave for another protest. They continued visiting more shops for a couple of hours.

‘Santa’s Naughty List’ Living Wage

Class War: ‘Evict Westbrook, Not New Era’ – Berkeley Sq

Supporters of Class War protested at the Mayfair offices of US property developers Westbrook Partners in solidarity with the tenants of the Hackney New Era Estate. Westbrook see the estate simply as an opportunity to make large profits and intend to evict the existing tenants of these low rent social properties by Christmas so they can then refurbish them and then re-let them at market rents, around four times as much as the threatened tenants were paying.

This was a smaller protest than either the organisers or police had anticipated. It hadn’t been well publicised and illness and some disputes between supporters of Class War had reduced the numbers attending, though a few of the New Era residents had also come to protest.

Class War arrived with two banners and some placards and a Christmas Card for Westbrook Partners with some far from seasonal greetings. Rather to my surprise, a representative from Westbrook was present to meet the protesters and receive the card.

Protests by the New Era residents had earlier attracted considerable media attention, particularly after a video by Russell Brand went viral. A few days after this protest Westbook who were also under pressure from Hackney Council sold the estate to the Dolphin Square Foundation, a charity which provides secure social accommodation, and the threat of evictions was lifted.

Class War: ‘Evict Westbrook, Not New Era’

Cleaners Xmas Protest in John Lewis – Osford Street

The Independent Workers’ Union of Great Britain (IWGB) and customers protested inside John Lewis’s Oxford St store, calling for the London Living Wage for cleaners there and an end to their treatment as second-class citizens. Many of the Christmas shoppers inside the store applauded their noisy protest.

I met with the IWGB an hour before the protest and they told me they planned to protest inside the flagship John Lewis store on Oxford Street which would be full of Christmas shoppers and told me when I could meet them at the restaurant on the 5th floor.

I arrived to find them unpacking their banners and placards and a PA system, with John Lewis staff watching them and asking them not to get in the way of people taking their food to the tables, so they cleared the way.

The protest began with a speech by IWGB organiser Alberto Durango to let those in the restaurant know why they were protesting and then the group moved off, stopping at A suitable point to share the message that John Lewis does not employ the cleaners, but uses a cleaning contractor. This means the cleaners get low pay, poorer conditions; they want to be paid a living wage and to be treated like the others who work in the store.

Along with the cleaners were a group of John Lewis Customers who met and marched with them with placards ‘JOHN LEWIS YOUR CUSTOMERS SAY PAY YOUR CLEANERS THE LIVING WAGE’.

It was a noisy protest and attracted the attention of many shoppers at various levels of the store as they protesters slowly made their way down floor by floor, stopping on the balcony at each level.

By the time they reached the third floor, John Lewis managers were asking the protesters to stop and leave the store. The continued on their way down, protesting loudly as they did so. A few police arrived and began to go down with them.

When they reached the ground floor there was confusion with police and John Lewis security staff, some trying to stop the protesters leaving and others pushing them out and the protest continuing. I got pushed in all directions and my pictures here were largely blurred. Eventually together with most of the protesters I got outside and the protest continued there.

We get news that some people have been arrested inside the store. Outside one police officer tries to stop the protest by grabbing the amplifier, but people hold on to it and others shout and film
him. He manages to pull out the leads, but then steps back, and the protest continues. Police rush out carrying one protester who has been arrested but is still shouting for cleaners to get a living wage and put him into the back of a police van.

Police won’t give any details of the arrests. Some of the IWGB went to wait outside the police station where people were arrested, waiting there until they were released in the early morning. I don’t think any were actually charged perhaps because mobile phone footage from inside the store shared on the web showed them being assaulted by police while trying to leave.

Many more pictures at Cleaners Xmas Protest in John Lewis.

LSE Resist – Working Class, Kidbrooke & Cleaners

LSE Resist – Working Class, Kidbrooke & Cleaners: in September 2016 then LSE research fellow Lisa McKenzie and a couple of students organised a series of discussions, films, lectures and exhibitions in the 3 day campus-wide 3-day free ‘Resist: Festival of Ideas and Actions’. The festival explored how political resistance is understood within academic research, the arts, grassroots activism campaigns, student debate and mainstream politics.

As a part of this festival LSE cleaners began a campaign for parity of treatment with other workers at the LSE. I had contributed some protest pictures to be used in publicity for the festival and attended some of the events on 28-29th September 2016.

The success of this festival was perhaps one of the reasons why Dr McKenzie was not given a further contract at the LSE. She has since worked at Middlesex University, Durham University and the University of Bedfordshire and is Board Chair of the Working Class Collective.

Working Class debate at LSE Resist – Wednesday 28th September 2016

There was a lively open debate around ideas of the working class at lunchtime on the steps in front of the LSE building in Lincoln’s Inn Fields led by LSE Professor of Anthropology David Graeber and Martin Wright of Class War with contributions from others including LSE research fellow Lisa McKenzie and Class War’s Ian Bone.

I arrived late, partly because the LSE then was a huge building site and the Facebook invitation to the event had included a map incorrectly suggesting it was taking place in Houghton Street, so unfortunately missed the some of the opening remarks by Graeber.

He was followed by Whitechapel anarchist Martin Wright, a working-class activist from East London who told us he was proud of his record of not working. He now regularly broadcasts his pithy comments on current affairs on the ‘Red and Black’ channel on You Tube.

Ian Bone, the founder of Class War, once described by the gutter press as the ‘The Most Dangerous Man in Britain‘ gave a typically witty and thought-provoking contribution.

And of course Lisa McKenzie spoke at some length and depth, and there was a great deal of discussion among the main speakers, with contributions from many of those sitting around on the steps, mainly LSE students. I took a great many pictures some of which you can see on My London Diary, but think I managed to keep my mouth shut and listen rather than speak.

More pictures at Working Class debate at LSE Resist.

Simon Elmer of ASH indicts LSE

The following day I was back on the same steps to hear Simon Elmer of Architects for Social Housing (ASH) give a lengthy and detailed indictment, ‘The Intellectual Bloodstain’ on a report by a group of LSE academics on Kidbrooke Village, a development by Berkeley Homes and Southern Housing, on the site of a council estate which was demolished between 2009 and 2012.

The Ferrier Estate had been built for the Greater London Council in 1968-72 on the site of a former RAF base. The first section had five 12 storey towers and three years later a second section six more were added. The estate had around 1,900 flats.

When the GLC was abolished in 1986 for having opposed the Thatcher government it was a sad day for London in general, with the capital being left without its essential city-wide authority, something it has not yet recovered from despite the setting up of the GLA in 2000. But for the Ferrier estate in was even worse news as the estate was transferred to the Royal Borough of Greenwich.

Greenwich made Ferrier a sink estate and failed to maintain the estate properly; its population were markedly multi-ethnic, including many refugees while most of the rest of the borough’s estates were predominantly white.

You can read Elmer’s talk in full on the ASH web site and it makes interesting reading. Perhaps the key fact is that the estate still had 1732 flats which were housing council tenants at social rents, but in the replacement Kidbrooke Village although there will be 4,763 new apartments, only 159 will be at social rent. Some of the others will be ‘affordable’, meaning at up to 80% of market rent, but that means completely unaffordable to those who previously lived there – or to almost all of the 15,000 on the council’s housing waiting list.

As a former member of Greenwich Council was quoted by Elmer as stating, ‘Ten years ago residents on the Ferrier Estate were told that they would have the right to come back. What Greenwich Council didn’t mention is that they would need to win the Lottery to do so.’

Elmer uses the case of Ferrier to ague about a key tropes behind the LSE produced report, the idea of ‘urban villages’ and also points out some of the omissions and inaccuracies of the report as well as attacking their use of inadequate and often misleading concepts such as ‘human scale‘, ‘unique identity‘, ‘social interaction‘ (which means going to shop at Sainsbury’s), ‘locally driven‘, ‘mixed communities‘ and more as well as pointing out some simple lies lifted directly from the developers’s marketing book.

His report points out “the white elephant standing in the middle of the living room of every one of these luxury apartments – that is, their complete failure to meet the housing needs of the local community” and went on to look more widely at housing issues in the UK before concluding his talk by convening a People’s Court for the indictment of the LSE Four, listing four charges and calling for their suitable punishment “in the name of Architects for Social Housing and on behalf of the former residents of the Ferrier Estate.” I think they were unanimously found guilty.

At the end of the meeting Petros Elia, General Secretary of the United Voices of the World trade union spoke briefly about the failure of LSE management to protect the interests of the LSE cleaners in outsourcing them to a cleaning contractor with no insistence on decent working conditions and conditions of service and inviting all present to a meeting later that do to discuss further action.

More pictures at Simon Elmer of ASH indicts LSE.

LSE Cleaners Campaign Launch

Later on Thursday I went to the meeting where cleaners at the LSE began their campaign for parity of treatment with other workers at the university.

The cleaners, employed by Noonan on a LSE contract, are paid the London Living Wage, but have only the statutory minimum holidays, sick pay and pension contributions, while workers directly employed by the LSE have more generous terms. They also complain they have lost rest facilities, are not allowed in the canteen with other workers, exposed to dangerous chemicals, not allowed to use lifts to move heavy equipment between floors and are generally treated like dirt.

We were all shocked when one of the cleaners stood up and told how she had been sacked by Noonan after 12 years of service at the LSE. The UVW will fight her unfair dismissal as well as pursuing their other claims.

Others attending the meeting included most of the students from a new graduate course at the LSE on issues of equality, something the LSE has a long history of campaigning for outside of the institution but seemed rather blind to on its own campus. Support for the cleaners was expressed by the LSE Students Union General Secretary and by several LSE staff members, and Sandy Nicoll from SOAS Unison told the meeting about their 10 year fight to bring cleaners there in-house.

Several of the cleaners spoke in Spanish, and their comments were translated for the benefit of the non-Spanish speaking in the audience,

There were suggestions for further actions to improve conditions and fight the unfair redundancy, and I was to photograph some of these in the months that followed, eventually leading the them being taken back in-house as LSE employees in 2017.

More pictures at LSE Cleaners campaign launch.

Housing, Fukushima, Dolphins, Poppies, Deloitte & Royal Opera House

Friday 7th November 2014 was an unusually long and busy day for me in London.

Brent Housing Sit-in – South Kilburn Housing Office, Friday 7th November 2014

My day began outside the South Kilburn Housing Office where campaigners were calling for Brent to end selling properties to overseas investors while rehousing local residents outside the area. They accuse the Labour council of social cleansing and say people need to be put before profit. Soon they moved into the office and sat with their posters in the lobby.

There is a huge amount of ‘regeneration’ taking place in council estates in Brent, but the new properties are is largely advertised and sold off to people from outside the borough – including to wealthy investors abroad who often will leave the properties empty while London house prices rise, selling them after a few years at a high profit. It’s easier to sell empty properties than to have the bother of sitting tenants, though generally these can be easily evicted.

The campaigners included Isabel Counihan Sanchez and other members of the Housing 4 All campaign which grew out of the Counihan family campaign and Unite Community members. The result of profit-led regeneration process is social cleansing – with people from Brent having to move to outer London or away from London altogether because they cannot afford properties in the area. Often they have to move into private rented accommodation with little or no security of tenure on short-term contracts, where landlords often fail to do repairs and evict tenants who complain.

What residents of Brent (and other boroughs need), as the campaigner’s posters stated is ‘Social Housing Not Social Cleansing’, as in the previous century when philanthropic schemes – such as Peabody – and councils built houses and flats as social housing at rents that are actually affordable to people on low or minimum wage.

Brent Housing Sit-in

Fukushima Nuclear Protest – Japanese Embassy, Friday 7th November 2014

From Brent I travelled to the Japanese Embassy on Piccadilly, where a small group of Japanese and English protesters were handing out bi-lingual Japanese/English fliers about the continuing danger from radioactive leaks from the Fukushima nuclear power station.

Their weekly lunchtime protests here call for an end to the building of nuclear power stations worldwide because of the safety risks that Fukushima has highlighted, and for a proper investigation of the failures of TEPCO, the owners of the Fukushima power plant in running the plant and reporting and tackling the catastrophe. Later they left to protest at the nearby offices of TEPCO in Berkeley Square.

Fukushima Nuclear Protest

Taiji Dolphin slaughter protest – Japanese Embassy, Friday 7th November 2014

I remained outside the embassy where a crowd of several hundred as calling on Japan to halt the annual slaughter of 20,000 dolphins, porpoises and small whales each year in Taiji Cove, which had been taking place annually for around 40 years.

Those protesting included Ric O’ Barry, founder of the Dolphin Project and the maker of the film ‘The Cove’ which has shown the shocking reality of the dolphin slaughter to audiences around the world. Here he holds a poste ‘Enough Is Enough’.

The protest was remarkable for the number of hand drawn and painted posters and placards, as well as some 3D artworks. Many of those present accepted the offer of having their hands covered in red paint to represent the blood of the dolphins, which turns the water in the bay red during the slaughter.

Most of the protesters remained behind the barriers on the opposite side of the road to the embassy, but there was some tension between the police and a few who crossed the road to protest closer to the embassy doorway.

Taiji Dolphin slaughter protest

Trafalgar Square Poppy Memorial – Friday 7th November 2014

On my way to the next protest I changed buses at Trafalgar Square and stopped to look at Mark Humphrey’s brass ‘Every Man Remembered’ which had been unveiled there earlier in the day. Later I wrote about this bland and idealised image of an unknown soldier in Remembering the Dead on this site. To truly remember and honour the sacrifice our memorials might better show – in Seigfried Sassoon’s words – ‘Young faces bleared with blood, Sucked down into the mud‘. In my article I linked the another by Paul Mason in which he reminds us that the First World War actually ended when German sailors, soldiers and workers refused to fight.

Trafalgar Square Poppy Memorial

IWGB protest at Deloitte, Friday 7th November 2014

Another bus took me in into the City, where the IWGB (Independent Workers of Great Britain trade union) were protesting around Shoe Lane at Deloitte’s City offices. The cleaners in these are outsourced and employed by Serco who have suspended to workers for taking part in earlier protests over working conditions and staff shortages which have led to cleaners suffering from stress and back problems.

The cleaners had hoped to take security by surprise at the first of the offices they arrived at, but they were obviously prepared, and the cleaners could only play their drums, blow their horns and whistles, shout slogans and wave their flags in the courtyard outside, unfurling a large banner with the message ‘Solidarity. We Are Performing a SercoExorcism’.

Security managed to keep ahead of them as they visited and protested outside three nearby Deloitte offices. At the third, two City of London police officers grabbed Alberto Durango as he was speaking and tried to stop him protesting. IWGB members surrounded them, insisting that they had a right to lawful protest and eventually the police backed down. The IWGB marched on to protest at a fourth office, then marched back to Fleet St.

IWGB protest at Deloitte

IWGB protest at Royal Opera House, Friday 7th November 2014

By now I was rather hoping to say goodbye and go home, but as we arrived on Fleet St, Alberto Durango announced that the group would be marching on to pay a surprise visit to the Royal Opera House, were outsourced IWGB cleaners are in dispute with cleaning contractor Mitie over victimisation, trade union recognition and working conditions.

The cleaners moved quietly through the streets and rather surprised me as we arrived at the opera house by rushing into the foyer. A security guard grabbed hold of Alberto Durango but he pulled away from here and the rest of the group followed in and I went with them.

There they held a short protest with Alberto making clear their demands and calling on the Royal Opera House to support their cleaners and pressure Mitie who they have given the contract to to treat the cleaners properly. Opera House staff stood and listened and then the IWGB walked out. And at last I could go home.

IWGB protest at Royal Opera House

Sick Pay, Holidays And Pensions – End Outsourcing

Sick Pay, Holidays And Pensions – End Outsourcing – Nine years ago on Friday 28th June 2013 I photographed a protest by low-paid workers at the University of London who with their supporters ran into the Senate House and protested noisily inside the building for sick pay, holidays and pensions for all workers at the University.

I’ve spent some time over the past few days thinking about strikes and industrial actions, partly because of the rail strikes. My local station is one of the few that still has a train service, but out of solidarity with the workers I won’t be using it on strike days, and on the days in between it is still likely to be unreliable.

*The campaigners met up at SOAS before the protest*

Of course I support the strikers, many of them low paid workers and all of whom have seen the value of their wages cut over the last few years. And these have been years when for all the problems that politicians and media state many of the wealthy have got considerably wealthier – and some made huge fortunes over Brexit and profited greatly (and not always legally) over Covid. We are living in an increasingly unfair society, and with a government which despite claims about levelling up is doing its damnedest to make the rich richer while making the poor poorer.

*After marching quietly past university buildings they dashed towards Senate House*

The government and train operating companies make much of the need to modernise the railways and I can only agree with them. We desperately need to get back to a sensible structure for running railways, to reverse the breakup of the system into small pieces, each with its highly paid management, caused by the doctrinaire privatisation of the 1990s. And yes, there are other changes which could greatly improve the system, but what the companies mean by modernisation is largely slashing the additional rates for overtime, weekend and night work. It’s ‘we’ll give you more pay if we can cut your wages at the same time’.

*and were all inside the building before security noticed*

June 28th is said to be the date on which new restrictions on the right to protest pushed through parliament in the last session come into effect. I think the protest by the IWGB on behalf of low paid workers employed by contract companies at London University on Friday 28th January 2013 would clearly have been illegal in several ways had this law been in place then. And it would be precisely those aspects that made this and most other protests over low pay effective that could have resulted in arrests.

*They swarmed up the stairs towards the Vice-Chancellor’s office*

I don’t know how (or even if) the police will enforce the new laws. Although I think they will have little appetite to do so, there will be considerably political pressure on them. And while the large unions will worry about the huge impact legal measures would have on their funds and largely play safe, perhaps the small grass-roots unions who have been so much more effective for low paid workers will feel they have less to lose.

*They held a noisy protest outside the Vice-Chancellor’s office*

Back in 2013, the low paid workers who keep London University running were taking part in a ‘Summer of Action’, supported by the grass roots IWGB union (Independent Workers of Great Britain) and the students of the ULU (University of London Union.)

*making sure he and his staff could hear why they were protesting*

Many of the the cleaners, security guards and catering staff who work in the same buildings as other service staff employed by the university have brutally inferior conditions of service as they employed on behalf of the university by contracting companies who give them none of the kind or working conditions that any considerate employer would provide.

*They then returned to the large lobby below to tell those attending conferences why workers were protesting.*

Often they are not provided with proper safety equipment and expected to work in unsafe ways to get the job done, and may have to put up with harsh and unreasonable demands over workload, derogatory treatment and even racism from the managers employed by contract companies.

But this ‘3 Cosas’ protest was largely about three things, sick pay, holidays and pensions, on which these outsourced staff often have to fight even to get the rock-bottom statutory minimum provisions. Statutory sick pay is so low that few workers can afford to take time off when they are sick. Even at the height of Covid, many who were unwell had to drag themselves into work, putting their own health and that of others at risk to pay their rent and feed their families.

*They continued a noisy protest in the lobby and its balconies for a few minutes*

It took many protests such as this to persuade the University and other bodies to end the unfair outsourcing – even when studies showed there were considerable advantages in having a properly employed workforce and little if any financial loss. At SOAS, where the protesters met before the protest the Justice for Workers Campaign led by SOAS Unison branch began in 2006 and was only finally successful in 2018.

*and then decided it was time to leave, pleased that the protest had gone so well.*

The IWGB is still campaigning against outsourcing at University College London (UCL) and London School of Hygiene and Tropical Medicine (LSHTM) as well as other campaigns. A few days ago I photographed them outside the London offices of the world’s largest healthcare multinational Health Corporation of America (HCA) Healthcare, who run the private London Bridge Hospital, and they also support other groups of low-paid workers, including foster carers, delivery drivers, minicab drivers and cycling instructors.

More about the 3 Cosas protest at Cleaners Surprise Senate House Invasion.

Tax Robbery, Racism & John Lewis

Tax Robbery, Racism & John Lewis. Saturday 21st March 2015 was another busy day for me in London, covering protests against the criminal activities of UK banks, a large march and rally against racism in the UK (and a few racists opposing this) and customers of John Lewis calling on the company to treat its cleaners fairly.

Great British Tax Robbery – HSBC, Regent St.

UK Uncut campaigners arrived at the HSBC Regent St branch dressed as detectives and robbers to highlight the bank’s crimes in causing the financial crash and tax dodging, which have led to drastic cuts in vital public services and welfare and attempt a ‘Citizen’s Arrest’.

UK Uncut had a clear message for both HSBC and the government, accusing them of being criminals:

The government told us they’d “protect the poorest and most vulnerable”. They said “those with the broadest shoulders will bear the brunt of the cuts”. And what have we seen? Dismantling the NHS and wrecking the welfare state. Cutting schools, youth clubs, sure start centres, domestic violence refuges and libraries. Slashing local council budgets. Attacking disabled people with inhumane ‘work capability assessments’ and cuts to vital benefits. Removing access to justice through legal aid cuts. Allowing the big six energy companies to push people into fuel poverty. Cutting jobs, wages and pensions. Selling off social housing and moving people away from their communities. Driving hundreds of thousands into food banks and making families choose between heating or eating
My London Diary, March 2015

The bank closed a few minutes before the protesters arrived and kept its doors shut as the protesters’ ‘forensic team’ chalked around ‘crime victims’ on the ground and put crime scene tape around the area, sealing off the door with a banner. There was a speech from a NHS campaigner from East London about the effects of the cuts on the NHS and ‘criminals’ with HSBC on their chests posed for pictures. After a few minutes the protest was ended as many of those taking part were, like me, joining the Anti-Racism protest.

Great British Tax Robbery

Stand Up to Racism March – BBC to Trafalgar Square

Thousands came to the Stand Up to Racism march from the BBC to Trafalgar Square to reject the scapegoating of immigrants, Islamophobia and anti-Semitism and to celebrate the diversity of Britain, with the message ‘Migrants are Welcome Here!

The march began at the BBC, who campaigners accuse of having a policy of ignoring protests in the UK, especially those against government policies – such as the racist hounding of immigrants under their ‘hostile environment’.

Among those marching were DPAC, Disabled People Against Cuts. Government policies have also targeted disabled people, cutting benefits and subjecting them to unfair ‘fitness to work’ tests which largely ignore medical evidence.

Stand Up to Racism March

Britain First Protests anti-Racist March – Piccadilly Circus

A small and rather sad extreme right-wing group stood on the steps around Eros waving flags and shouting insults at the anti-racist marchers as the thousands marched past. It was a reminder of the kind of bigotry the great majority were marching against.

Some of the marchers paused to shout back at them, while others followed the advice of the march stewards and ignored the small group. There were a few scuffles but generally police kept the two groups apart, though later I learnt that after I had gone past a group of anti-fascists had seized the Britain First banner.

Britain First Protests anti-Racist March

Stand Up to Racism Rally – Trafalgar Square

*Lee Jasper holds up a large poster responding to Trevor Phillips saying he is not a criminal, murderer or thief*

Several thousand who had marched to ‘Stand up to Racism’ through London stayed on to listen to speeches at a rally in Trafalgar Square.

Speakers included Owen Jones, Jeremy Corbyn, Zita Holbourne, Omer El Hamdoon, Lee Jasper and many others, whose photographs you can see on My London Diary.

Stand Up to Racism Rally

John Lewis customers support Living Wage – Oxford St

John Lewis is a company proud of its history and its reputation as a company based on its constitution as the UK’s largest employee owned business with both John Lewis and Waitrose owned in Trust by its 80,000 ‘partners’. They say everyone who works in its stores are not just employees, but a partners in the company, and in almost every year they enjoy a share in its profits.

Everyone who works there, except the cleaners who play a vital role in the proper running of the stores. John Lewis gets out of making them partners by using other companies to employ them and provide the cleaning as a service, choosing its cleaning company through competitive tendering. Cleaning companies cut wages and conditions of service such as sick pay, maternity pay, pensions, holiday pay to the bone – usually the absolute legal minimum – so they can put in low tenders and still make good profits. They exploit the workers – a largely migrant workforce with limited job opportunities – while John Lewis can claim it isn’t them who are doing so and try to maintain their reputation as a good employer.

For some years the cleaners have been protesting to get a living wage and also for John Lewis to recognise their responsibility as the actual company the cleaners are providing a service to. They want to be treated equally with the others who work in the stores, rather than the second-class employees they are now. The least John Lewis could do would be to insist on contractors paying the living wage and giving employees decent conditions of service as a condition of tender, but they had refused to take any responsibility.

Many customers of John Lewis – a very middle-class group – back the cleaners’ case for fair and equal treatment, and a few had come to hand out flyers and talk to shoppers to back their case in a very restrained protest. One of them told me it was the first time she had ever taken part in any protest. They were supported by a few members of the cleaners union, the IWGB, who had brought some of their posters.

John Lewis customers support Living Wage