security staff | >Re-PHOTO

Barts NHS Cleaners march against Serco – 2017

Barts NHS Cleaners march against Serco: On Saturday 15th July 2017 a rally and march in Whitechapel follow five days of strike by cleaners and porters at the Royal London Hospital and the other East London hospitals in the Barts NHS Trust – Mile End Hospital, Newham University Hospital, St Bartholomew’s Hospital and Whipps Cross University Hospital.

Cleaning, portering, laundry, cleaning and security services were outsourced to Serco in 2017 and the workers involved immediately found their conditions being adversely affected. Serco’s first action was to write to them telling they were no longer allowed paid tea breaks; the workers sat in the canteen and refused to move before these were re-instated. But they accused Serco of increasing stress and workload with a climate of bullying, intimidation and fear and a failure to set up procedures for reporting problems with facilities and other issues.

When Serco refused a Unite claim for 30p per hour in line with inflation and cost of living increases in London the workers voted 99% in favour of strike action. Serco illegally brought in poorly trained agency workers to replace them and on the strike days conditions became unsanitary and many patients did not get hot meals.

Barts Trust had put these services out to tender to save money they needed to pay out £2.4million a week because of a disastrous PFI contract made under New Labour. Although It had provided a much-needed new hospital completed in 2016 but with two floors Barts didn’t have the money to fit out, it left them paying these huge sums long into the future. But Barts were attempting to save money at the expense of their workers and endangering patients.

The protest began on the busy street outside the old Royal London buildings but there were soon too many for the pavement here and we moved around to the side of the hospital for a rally, where speakers including Gail Cartmel of Unite, John McDonnell, then Shadow Chancellor and Unite pickets and other trade unionists including Victor Ramirez of United Voices of the World who spoke forcefully in Spanish – the first language of many of the cleaners – spoke from a balcony above the crowd – and I was able to take some pictures. Some brought greetings and support from other unions.

Serco employ mainly migrant workers in other public sector workplaces as well as running immigration prisons such as Yarl’s Wood where migrant women and families are daily repressed and subject to physical and sexual abuse and some had come to support the Barts workers and also to protest against their activities elsewhere.

Eventually the marchers formed up behind the banner and made there way along Mile End Road to another rally in a small park close to Mile End Hospital, where there were a few more speakers before we all dispersed.

Back in 2003 I’d spent time in several hospitals and had experienced a clear difference between the standards of cleaning and food between those with contracted out cleaners who were allowed insufficient time to clean the wards and one where the cleaners were still a part of the hospital team. It was the difference between dirt and used needles under my bed and a spotless shiny floor.

Protests continued at Barts and in 2023 Serco withdrew early from the contract. Both Unite and Unison claimed victory for the decision by Barts to directly employ the workers under the same conditions as other existing staff.

Labour in opposition were clearly opposed to outsourcing particularly in the public services and promising to outlaw it, but the Employment Rights Bill Implementation Roadmap published this month seems to have drawn back from the earlier promise and contains no explicit reference to outsourcing.

I was pleased with the photographs I had been able to make at the event and as well as the few here there are many more you can see on My London Diary at Barts NHS Cleaners march against Serco.

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Outsourcing, North Woolwich & Rees-Mogg Freakshow – 2019

Outsourcing, North Woolwich & Rees-Mogg Freakshow: Tuesday 26th February 2019 was a long day for me, beginning with a day of action over the outsourcing of workers on the day of a High Court challenge to extend the legal rights of the 3.3 million outsourced workers. In the afternoon I went to complete a walk I’d begun several months earlier in North Woolwich, returning to cover a protest by Class War outside a performance by Jacob Rees-Mogg at the London Palladium.

Rally for an end to Outsourcing – Parliament Square

Outsourcing, North Woolwich & Rees-Mogg Freakshow - 2019

The day of action by outsourced workers had actually begun several hours earlier at 8.00am at the University of London from where they had marched to protest outside the High Court before I met them for a rally against outsourcing in Parliament Square.

The day was a part of a coordinated strike action by outsourced workers, mainly migrants, working at the Ministry of Justice, Dept for Business, Energy & Industrial Strategy and the University of London, organised by the grass roots unions United Voices of the World (UVW), the Independent Workers’ union of Great Britain (IWGB) with the BEIS PCS branch .

The unions argued that outsourced workers should be able to collectively bargain with the management of their actual workplace as well as the outsourced employer and that not being allowed to do so was in breach of article 11 of the European Convention on Human Rights. You can read more about the case which the High Court dismissed in an insightful article by Tom Long for Personnel Today.

Had the legal challenge been successful it would have greatly extended the legal rights of the UK’s 3.3 million outsourced workers and have led to a great improvement in their working lives.

Several Labour MPs came to speak at the rally and support the demand to end outsourcing which creates insecurity, discrimination and low pay.

Rally for an end to Outsourcing

Outsourced Workers protest at BEIS

After the rally the the protesters marched around Parliament Square and then along Victoria Street to protest outside the Dept for Business, Energy & Industrial Strategy.

Strikers at BEIS included catering and security staff who are members of the PCS and are demanding the London Living Wage as well as end to outsourcing.

Among the speakers at the rally here was then Labour MP for Derby North Chris Williamson who was under investigation for his comments about the party’s response to allegations of antisemitism in the party – and was eventually barred from standing for Labour in the 2019 election.

Outsourced Workers protest at BEIS

Outsourced Workers at Justice ministry

The protesters marched on to the Justice Ministry in Petty France.

Low paid workers belonging to the United Voices of the World union at the Ministry of Justice have been campaigning for some time to get the London Living wage, but the Justice Minister has been unwilling to talk with them. They call it the Ministry of Injustice.

They are also calling for an end to outsourcing and the insecurity, discrimination and low pay it causes. A number of trade unionists came to speak in support of outlawing outsourcing and to support the strikers in their claims.

This was a loud and boisterous protest with drumming, music and dancing on the pavement and street outside the ministry.

During the protest some of those who had already been on strike for 24 hours went back into the ministry to resume work, to cheers and hugs from those outside.

Outsourced Workers at Justice ministry

North Woolwich Walk

My attempt to go for a walk along the Capital Ring in North Woolwich was made difficult by the DLR having a temporary shut-down and I arrived an hour later than intended and was unable to finish the walk – I came back several months later to do so.

It wasn’t ideal weather particularly for the panoramas I was trying to make with a clear blue sky. And finally I failed to put all the pictures I had intended onto the web page – including these two

North Woolwich

Class War protest Rees-Mogg freak show – London Palladium

Class War protest outside the London Palladium as fans who had paid £38 for a ticket entered to listen to Jacob Rees-Mogg.

With Jane Nicholl dressed as a nun, Mother Hysteria, and Adam Clifford as Jacob Rees Mogg they loudly asked why people had come to listen to him “spout homophobic, transphobic, racist, pro-hunting, misogynist, classist, privileged” nonsense.

It was certainly a better show than anything that would take place later inside the venue, and all for free. You can read an excellent account of it on Inside Croydon.

Later Police searched Jane Nicholl and threatened to arrest her for carrying offensive weapons after it emerged she had brought some novelty stink bombs to the protest.
Class War protest Rees-Mogg freak show

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On the IWGB ‘3 Cosas’ Battle Bus – 2014

On the IWGB ‘3 Cosas’ Battle Bus: On Tuesday 18th January 2014 I got up uncharacteristically early and joined a packed rush hour train into London, something I usually like to avoid. The bus to Russell Square was also slow, held up in busy traffic, but even so I joined the morning picket at the east gate to the entrance to the Senate House car park before 9am and was taking pictures.

It was a bright winter morning, but not much above freezing and not the kind of day anyone sensible would go on an open-top bus ride around London, and though I’d layered up well for the event it was still chilling.

But those on the picket line on the second day of the 3 day strike by the IWGB for union recognition and better conditions had already been there since 5am, beginning while I was still sleeping in a warm bed and were still in good spirits. Cleaners, maintenance and security staff who work in the University of London were joined by student leaders and students from the University. Of course many of the workers would normally have been at work in the early hours.

Although these workers work at the university and carry out work essential for the running of the university, the university does not employ them. Most low paid workers – cleaners, maintenance and security staff, catering workers and others – at the University of London are no longer directly employed by the University, but work in the University on contracts from contractors.

Outsourcing these workers enables the University to evade its responsibilities towards this essential part of their workforce who suffer from poorer conditions and pay and aggressive management from the contractors that any responsible employer would be ashamed to implement. Most were only getting the legal minimum in terms of pay, pensions, sick pay and holidays, well inferior to comparable fellow workers directly employed by the University.

In the past these precarious employees had belonged, if at all, to traditional unions such as Unison, who had taken their fees but done nothing to improve their conditions, often seeming to them to only be concerned in keeping the differential between those on the lowest pay and higher paid staff.

It was only when these workers, many of them Spanish-speaking, joined the newly formed grass roots union, the Independent Workers’ Union of Great Britain, that they were able to achieve some gains thanks to noisy public protests and strong negotiating by the union which by 2013 had won them the London Living Wage, considerably more than the national minimum wage. They achieved this despite both the University of London and the employers refusing to recognise the IWGB, continuing to recognise the more compliant Unison to which few if any of these workers belonged.

In 2013, having won the London Living Wage and started the now famous 3 Cosas or “three things” campaign for sick pay, holiday pay and pensions, as well as continuing to press for union recognition.

This 3-day strike, following another strike the previous November, was the latest action in this campaign. Union recognition was particularly important for those working at the Garden Halls of residence in Bloomsbury which the university was intending to close in the coming Summer. The IWGB was demanding these workers be given priority for vacancies that arise elsewhere in the university, with preference being given to those with the longer periods of service, but the employers were refusing any cooperation.

Waiting for us in the driveway was an open-top bus, and after I had been there around an hour most of the strikers and supporters boarded this ‘battle bus’ to go on a protest tour of various sites in London, with just a small picket remaining. I had been invited to go with them on top of the bus to take photographs.

“The sun shone on the workers as the bus drove away, followed by a group of student supporters on bicycles. I was on the upper deck taking photographs as the workers waved their red IWGB flags, chanted and listened to IWGB Branch Secretary Jason Moyer-Lee, Branch Chair Henry Lopez, President of the Independent Workers of Great Britain Alberto Durango, Branch Vice-Chair and leading member of the 3 Cosas Campaign Sonia Chura and University of London Union Vice-President Daniel Cooper as they used a powerful public address system to address the public and workers about the fight for union recognition for the IWGB and comparable conditions of service with directly employed University of London workers for outsourced workers at the university.

In between the various speeches and chants, including some in both Spanish and translated into English, there was loud music to draw attention and also to keep the strikers happy.”

The first stop was in Cartwright Gardens outside the University’s Garden Halls of residence where there were several speeches from the top of the bus. Somehow we went on to drive past the Unison headquarters on Euston Road in both directions, to booing from many of the workers, and on the second pass an IWGB flag was caught in the branches of a tree and left flying in front of the Unison building.

The route had been planned to stop outside the offices of The Guardian, but it, like most London buses, was running late due to traffic congestion, and it continued on to go very noisily through Trafalgar Square and down Whitehall, before a complete circuit of Parliament Square before stopping to let us get off outside the Supreme Court.

There was then a rally on the pavement in front of Parliament, with short speeches by Labour MPs John McDonnell, Andy Burnham and Jeremy Corbyn who had come out to join us.

We marched to the Embankment and boarded the bus again for a short journey, leaving the bus just around the corner from the Royal Opera House, where everyone kept quiet as we approached the building and then rushed in. The IWGB had been campaigning there for some time for the London Living Wage.

This is another workplace where the management had refused to recognise and have talks with the IWGB, preferring to recognise Unison. The IWGB were confronted there by the Unison Health & Safety rep who told them the management had now agreed to pay cleaners the Living Wage but hadn’t yet told them. Doubtless this was another victory for the protests by the IWGB, though of course he refused to acknowledge this.

We piled back onto the bus and went to the offices of the new employer of the outsourced workers, Cofely GDF-Suez, who had taken over from Balfour Beatty Workplace in December. Police were there and the front and back gates were both locked. The workers held a brief rally outside the gate in Torrens Place.

I was invited to go back on the bus to a late lunch with the workers at the Elephant & Castle – but it was already after 2pm and I didn’t relish the thought of another long bus ride. So I said goodbye and began my journey home to work on and file some of the many pictures I had taken over the day.

You can read more about this in posts on My London Diary, where there are also many more pictures.
‘3 Cosas’ Strike Picket
‘3 Cosas’ Strike Picket and Battle Bus
IWGB at Parliament
IWGB in Royal Opera House
IWGB at Cofely GDF-Suez

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IWGB Protests to the Princess – 2017

IWGB Protests to the Princess: The Independent Workers Union of Great Britain and supporters protested outside Senate House while University of London Chancellor Princess Anne was visiting on Foundation Day. They called for all workers in the university to be directly employed by the university and IWGB members in the security staff had held one of a series of one-day strikes.

Although many of those who were attending the event with the princess had to walk in past a noisy protest, she was brought in by another entrance, and although they marched around when they heard this was happening they missed seeing her. But she will certainly have heard the protest.

The protest was one in a long series by outsourced low paid staff at the University to gain the same conditions of employment as directly employed staff in what was known as the ‘tres cosas campaign’ – sick pay, pensions, holidays. They wanted to end the University outsourcing their jobs in the University to private companies who employ staff on far worse conditions and pay than those they employ directly.

The protesters say the use of outside contractors to employ staff is discriminatory as outsourced workers including security, cleaning and catering staff are predominantly migrant and BME workers and it results in them being on far worse terms and conditions than other staff and also subjected to harassment and bullying.

A fairly large crowd had come for the protest to support the out-sourced workers. Among them were students from the University of London, including students from the LSE who were campaigning for their cleaners to be properly treated and brought in house. They also included members of other trade unions including the UCU London Region, strikers from the Picturehouse cinemas and McStrike fast food workers demanding a living wage.

There were also speakers from other IWGB sector branches and Sandy Nicholl from SOAS Unison who has led a ten year fight there against out-sourcing. A samba band made sure the protest was heard both outside and inside the building so the princess will have been very aware of what was happening.

In 2020 the IWGB web site recorded that “After almost 10-years of fighting with the IWGB to be brought in-house, cleaners, porters, and security guards at University of London won their ‘tres cosas’ campaign in a historic victory. Workers fought tirelessly to achieve their demands, which were aided by the Senate House Boycott movement and the support of many students and staff across University of London.” I’m pleased to have been able in my small way to have helped the union to achieve this result.

But the IWGB went on to state “Although the University of London still refuses to recognise us, we continue to be the majority union at the university, representing all workers – from cleaners to professional services staff.” Under current unfair employment law employers can continue to recognise the larger and less effective trade unions rather than those who the workers chose as they are more effective in getting results such as the IWGB.

More text and pictures about the evening’s protest at IWGB protest London Uni outsourcing.

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IWGB – Ten Years

The union, originally known as the Industrial Workers of Great Britain was founded by Latin American cleaners in August 2012 as “a worker led union organising the unorganised, the abandoned and the betrayed“.

Since then it has seen a remarkable growth thanks to its successes in achieving better pay and conditions of service for its members, expanding from cleaners into various other sector, including some never before unionised in what has become the ‘gig economy’ and has branches for cleaners, couriers, private hire drivers, foster carers, the video games industry, charity workers, nannies, security and receptionists, au pairs, yoga teachers as well as Universities of London and general members branches.

The union was formed after cleaners in traditional trade unions such as Unite and Unison saw that they were not getting the support they needed to improve their pay and conditions. The unions that were recognised by the employers seemed unwilling to confront the employers and press the workers’ case and were failing to organise actions at the workplace.

I had met some of those involved at earlier protests organised by union branches, at times in defiance of the union bureaucracy, and earlier in 2012 by the cleaners’ branch of the Industrial Workers of the World (IWW), including at John Lewis in July 2012 and the LSE and the Royal Bank of Canada in June.

Earlier in May 2012 the I photographed a protest for cleaners led by the IWW at St George’s Hospital in Tooting, where only one of the hospital cleaners was still a member of Unison, the recognised union, as “UNISON have never campaigned for the London Living Wage at St Georges and have actively assisted the management in their efforts to undermine the cleaners resistance to cuts.” Unison had written to the cleaners, instructing them not to take part in the protest and describing the IWW as “a non TUC anti union organisation.”

*Justice for Cleaners at Société Générale, 6 Sep 2012*

I first became aware of the miserable pay and conditions of cleaners and photographed some of them back in 2006 when the London Citizens Workers’ Association with the support of faith organisations, trade unions (notably the T&GWU) and social justice organisations launched the ‘Justice for Cleaners’ campaign in May Day. Things seem to move slowly but I met them again in 2007 and in 2008 at noisy high-profile but peaceuful demonstrations on the streets outside companies to shame them into ensuring that their outsourced cleaners got better conditions. That success appears to have prompted government action to make such protests, continued by the IWGB and others, illegal, though it seems unlikely to actually prevent them.

Since the IWGB was formed I’ve photographed many of their protests – too many to list, and including many I’ve written about on this site as well as My London Diary – where a search on ‘IWGB’ will reveal many of them. They are not the only grass roots union representing precarious workers and I’ve also photographed many actions by the United Voices of the World. Both are very much worker-led trade unions and work in similar ways, using the law in tribunals and court cases and holding noisy protests to shame companies.

The IWGB say they are the UK’s leading union for precarious workers. They are a democratic and member-led organisation with workers in the branches leading them and determining the policies they follow. There are no high-paid union leaders, and the union has a great record of empowering its members.

The Wikipedia article lists some of their successes though it is in need of considerable updating and some minor corrections. But it does point out some of their success, particularly in the 3 Cosas campaign for proper sick pay, holidays and pensions for workers at the University of London, in attracting support from politicians including Green Party leader Natalie Bennett and Labour MPs Jeremy Corbyn and John McDonnell. And the IWGB have certainly led in challenging employment law relating to the ‘gig economy’.

I could fill a book (or two) with my pictures of the IWGB and the UVW, and perhaps one day I will, and I could write much more, though others could do it better. The pictures with this post, with two exceptions come from one day, 28th January 2014, when as a part of the ‘3 Cosas’ campaign low paid workers at the University of London on the second day of their 3 day strike for union recognition and better conditions took their dispute around London on the open-top IWGB battle bus, stopping at key sites, including Parliament Square and the Royal Opera House for a rally and protests.

Zero Hours at Sports Direct, Cleaners at John Lewis Westfield

Zero Hours at Sports Direct, Cleaners at John Lewis Westfield – On Saturday 3rd August 2013 I photographed one of many protests calling for an end to zero hours contracts at Sports Direct branches then hurried to Stratford, where a surprise protest inside the store demanding demanded that their cleaners get a living wage and be treated in the same way as other workers in the store.

End Zero Hours Contracts – Sports Direct, Oxford St

Over 85% of the 20,000 part-time staff at Sports Direct branches across the country were on Zero-hour contracts which deprived them of sick pay, holiday pay and other employment rights. These contracts have no guaranteed weekly hours or income and have now become widely used – including by Buckingham Palace and 13 out of 32 London Boroughs.

Essentially they deny the whole concept of a contract as normally understood, agreements without substance which gravely disadvantage workers. They provide no guaranteed weekly hours or income and are used to cut wages and avoid holiday pay and pensions. Despite no guarantee of any income, they oblige the workers to be available for work at the employer’s whim, making it impossible for them to take on other work.

Zero hours contracts are also illegal if they do not give workers the statutory minimum requirements for paid holidays, wages, sick pay, maternity pay etc, but these again are difficult to enforce. There are various types of zero hours contracts but all are essentially designed to exploit workers.

The protest started with around 50 people making a lot of noise on the pavement outside the shop and handing out leaflets to the many shoppers passing by. Many of those who took the leaflets expressed surprise that such contracts were legal – and a change in law in 2015 made it illegal for contracts to deny employees the possibility of working for another employer – though there is no effective mechanism to stop employers penalising workers who turn down shifts offered because they have another job at that time.

After around 50 minutes the protesters surged into the small street-level area of the store, intending to go down the escalator leading to the main store area. Security staff blocked their path and told them to stop, and they did. One security man tried to push a protester who complained he was being assualted but otherwise the situation remained calm, with people blocking the way to the escalators in protest being watched by police and security.

A police officer came to talk with one of the leading protesters, who made it clear they were taking care to cause no damage and would shortly leave after making their point. The officer retired and after a few minutes people left the store to continue the protest on the pavement for a few minutes before calling an end.

More at End Zero Hours Contracts – Sports Direct.

Cleaners in John Lewis Westfield – Westfield Centre, Stratford

I walked from Oxford Street to take the Central Line to Stratford where I met a group of members of the IWGB outside Stratford Station on their way to protest inside John Lewis. They have been conducting a long term campaign to get the cleaners in John Lewis stores to be treated like others who work on the shop floor.

John Lewis is very proud of the fact that its workers are ‘partners’, with higher pay and better benefits than other shop workers, getting a share in the company’s profits – in 2013 this was a bonus equivalent to nine weeks pay. But the staff who keep the store clean get low pay, lousy conditions of service and are generally treated like dirt by the contract company that employs them.

The cleaners want to be directly employed by John Lewis and so get a share in the profits and the better conditions. They were then getting £6.72 per hour, considerably less than the London Living Wage of £8.55 an hour set by the GLA and backed by the London Mayor, and only statutory sick pay, holidays and pensions from the contracting company which employed them.

Their claims are supported by many of the ‘partners’ they work alongside, and by many John Lewis customers. But the ‘partners’ are afraid to speak out; one of them, Ralph Ashley who worked at Stratford did so and urged his fellow workers to join the IWGB, and was targeted and sacked after he gave an interview to the Guardian. As well as their own demands, the protesters also demanded he get justice and be re-employed.

The IWGB members and supporters kept quiet as they moved through Stratford Westfield and made their way to to the third floor restaurant in the large John Lewis store where they got out banners, whistles, plastic trumpets and megaphones before moving out into the centre of the shop for a noisy protest.

Their noisy protest as they marched around the different levels of the store to make their way to the escalators handing out leaflets attracted a great deal of attention and they stopped occasionally to explain the protest and many stopped to watch and listen.

Eventually they reached the first floor ‘street’ level, holding a slightly longer protest there before moving outside. Here a small group of Westfield Security tried to stop the protest and to prevent me taking pictures both with little success. Eventually we left the enclosed street and went outside and around the side of the store.

As the protesters were packing up the police arrived and having been assured that this was a peaceful protest and that the protesters were about to leave took no further action.

Much more at Cleaners in John Lewis Westfield.

Low Pay, Lousy Conditions. 3rd Aug 2013

*IWGB are harassed by Westfield security after their protest in John Lewis*

The two events I covered on Saturday 3rd August 2013 both concerned the fight to get decent wages and conditions for low paid workers in London, something which has largely been left to the left wing and grass roots unions to fight for rather than the big trade unions or the Labour Party.

The two major ways that low paid workers are cruelly exploited in modern Britain are through zero-hours contracts and outsourcing, and these were at the heart of the two protests.

*Security stop protesters from going down the escalator in Sports Direct*

The first, at Sports Direct in Oxford St called on the company to abandon the use of zero-hour contracts which deprive all their 20,000 part-time workforce (over 85% of staff) sick pay, holiday pay and other employment rights.

*The protest continues inside Sports Direct*

Zero hours contracts, as I explained on My London Diary “are a peculiar legal casuistry that in essence denies the whole concept of a contract as normally understood, agreements without substance which gravely disadvantage workers … Although they give no guarantee of any income, they oblige the workers to be available for work at the employer’s whim, making it impossible for them to take on other work.”

*IWGB get out flags,* *placards and banners on the top floor of John Lewis*

All the advantages are for the employer who has a contract which imposes great constraints on workers while denying them the employment rights which are a part of normal employment and leaving them open to the whims of managers as to whether they work or not. A limited reform in 2015 prohibited terms in them which prevented people working for other employers, but if that leads to them being unable to work when the employer demands them to, they may still find their hours very much reduced in future or their contracts terminated.

*And begin their protest in John Lewis in Stratford Westfield*

The protest was a noisy one and after around 50 minutes handing out leaflets and speaking to shoppers on the street outside, they surged into the small street level area of the shop, where they made no attempt to push post security men who stopped them at the entry to the escalator leading down to the main store. They continued the protest inside the store being careful not to cause any damage. After around five minutes one of the police officers who were watching came to talk to one of the leading protesters and was told they would leave shortly, and after a few more minutes they did, ending the protest on the pavement a few minutes later.

*They take the escalator to continue the protest on the floor below*

I made my way to Stratford to join the IWGB union who were making a surprise visit to protest inside the John Lewis store in Stratford Westfield. The cleaners there are outsourced to sub-contractor ICM of the Compass Group, who had recently announced pre-tax profits for the year of £575 million. They pay the cleaners £6.72 per hour, considerably less than the London Living Wage of £8.55 an hour set by the GLA and backed by the London Mayor.

*Everyone in John Lewis could hear the protest and stopped to look and listen*

Outsourcing enables John Lewis to distance itself from the low pay and poor conditions of service of these workers who share the workplace with the much-lauded John Lewis ‘partners’, who as well as higher pay and better benefits, also get a share in the company’s profits, enabling John Lewis to claim it is a ‘different sort of company’ with a strong ethical basis, but still leave its cleaners – a vital part of its workforce – on poverty wages.

I met the cleaners outside Westfield and walked with them through the shopping centre to John Lewis at its far end, trying with them to look inconspicuous. In the store we went up to the cafe area on the top floor where they got out banners, placards and a large megaphone from their bags and then proceeded to walk around in a noisy protest.

They then took the escalator to the floor below and walked around that making the case for a fair deal for the cleaners to management and customers. Among those protesting (centre, above) was a man who had been a ‘partner’ in the Westfield store and was dismissed after he gave an interview to The Guardian supporting the cleaners’ case for equal treatment, and he was greeted by many of his former colleagues on the shop floor.

After protesting on each floor of the store, there were a numbber of final speeches, including one by the dismissed ‘partner’, on the ground floor before the group left, going out into the Westfield Centre in front of John Lewis. Here they were met by the centre manager and security staff who tried to stop the protest, with some pushing them (and me) around. Here I was told I was not allowed to take pictures, but took little notice. Very slowly we all made our way out of the centre by the nearest exit, still followed by Westfield security, and were met by two police officers who were told the protest was finishing.

Many more pictures at:

Cleaners in John Lewis Westfield
End Zero Hours Contracts – Sports Direct

All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.

Show Workers Some Love

On St Valentine’s Day, Feb 14 2019, the Security and Receptionists Branch of the IWGB union and students launched their campaign for Goldsmiths University of London to directly employ its security officers, with a protest outside and inside the university buildings. The protest, on St Valentines Day, called on the university to show its workers some love.

I was pleased to be invited to go to photograph the event, and thankful that unlike many union pickets it was to take place at lunchtime rather than at the kind of ungodly hour of the morning that many of our worst paid have to clock in. I’m afraid I decline all requests that would involve me getting out of bed well before dawn and leave those to younger photographers who live closer, in part because travel until after the morning peak into London costs more than any likely return from reproduction fees.

Goldsmiths is in New Cross, a rather run-down area of South London that I’ve known for years and is rapidly sprawling over the whole area. Long ago, before I started taking photographs I made the pilgrimage to Chris Wellard’s Jazz & Blues Record Shop on Lewisham Way, probably the finest in the world until its closure in the mid-70s, later demolished for a new block for the college just a few yards further down the road. Goldsmiths has never quite gained the same reputation, though I have been there for the odd (sometimes very odd) meeting and event since. And more often to visit a late artist and photographer friend whose studios were just a little further on down the road at Lewisham Arthouse.

A group of students stood outside the old college building, waiting for the event to start, and eventually members of the IWGB arrived. Chris Wellard’s advertising always use to contain strict instructions to take the BR Southern trains from London Bridge rather than use the Underground (now the Overground) and perhaps they hadn’t observed these.

But things soon warmed up, and after some short speeches, including a warning from IWGB General Secretary Jason Moyer-Lee that this was a peaceful protest and we should be careful not to cause any damage a show of hands was voted to protest inside the building. We walked inside and made our way through the campus, stopping at various areas where people were eating lunch to for the union leaders to speak briefly – and to considerable applause from most – about the campaign.

The protesters then walked down to New Cross Road, where the university management no has its offices in the former Deptford Town Hall, and sat down in the busy road outside for a few minutes blocking all traffic.

Walking back into the university campus, they group briefly occupied the foyer of the Ben Pimlott Building, before walking back to the front of the main building for a final rally.

It had been a lively and highly noticeable protest, bringing the claim for security staff to be directly employed by the university with similar terms and benefits to others at Goldsmiths to the attention of a large number of students, staff and management.

Exactly a year later, on Valentines Day 2020, the IWGB Security Guards & Receptionists Branch tweeted (with a short video):

IN-HOUSE — WE DID IT!!✊️
Great celebration with Goldsmiths Security Guards today.- one year after we started our first demonstration on valentine’s Day!
Lots of love ❤️ from the workers to @CleanersFor @IwgbSec & @GoldAntiRacism for all the support!
Hasta la Victoria!✊️ pic.twitter.com/WYk2UzhBZQ
— IWGB Security Guards & Receptionists Branch (@IwgbSec) February 14, 2020

More pictures at Bring Goldsmith’s Security In-House.

All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.

Goldsmith’s Security

Goldsmith’s University is a part of the University of London located in New Cross in south-east London. Like many other organisations it has outsourced many of the service jobs on campus, paying private companies to provide the vital services that keep the university running.

Outsourcing contracts are generally awarded to companies who put in the lowest tender, and they do this largely by cutting corners at the expense of their employees, who are on poor wages, with lousy conditions of service and often greatly overworked by bullying managers. At Goldsmith’s the security guards employed by CIS Security report not getting their statutory sick pay, grievance pay, maternity/paternity pay and public bank holidays off, and feel they are treated as second-class citizens, not allowed to make use of the car park, canteens that other staff can use.

Their campaign to be brought in-house – employed directly by the university – has been supported by the Student Assembly which passed a motion of support for the security guards and the campaign by their trade union, the IWGB, and asking for Goldsmith’s management to recognise the IWGB to which the majority of them belong.

The protest, called by the Independent Workers Union of Great Britain’s (IWGB) Security Guards and Receptionists branch and supported by the Goldsmiths Students union and the Goldsmiths branch of university teachers union UCU, took place on St Valentine’s Day, and placards, posters and balloons reflected this, calling for the university to ‘show some love’ for the people who work there.

It was quite an eventful protest, and after a brief rally in front of the main building, the campaigners went inside and spoke to people eating in two canteen areas before walking through the buildings to emerge on the busy main New Cross Road, where they stopped traffic for some minutes by sitting on the road in front of Deptford Town Hall which now houses some of the university management. They returned onto campus and occupied the foyer of another building for a short rally before walking back to where they had started the protest for a final short rally.

More at Bring Goldsmith’s Security In-House.

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All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.

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