Posts Tagged ‘outsourced workers’

At the LSE – Sept 29, 2016

Wednesday, September 29th, 2021

I’d gone to the LSE to attend a session in the LSE’s 3-day ‘Resist’ festival organised by Lisa McKenzie, then a research fellow in the Department of Sociology there, though I imagine that this was one of several reasons her contract was not renewed. It’s OK if your work is purely academic, or if it supports the kind of people and companies that fund universities, but anything practical which supports the working classes is definitely infra-dig.

At the end of the session (more about it below) McKenzie called upon Petros Elia, General Secretary of the United Voices of the World trade union to which many of the LSE cleaners now belong. He accused the management of the LSE of failing to protect the interests of cleaners working there who they have outsourced to a cleaning contractor in a cost-cutting exercise without insisting on decent working conditions and conditions of service. He invited all present to a meeting to discuss action by the cleaners which was to be held as a part of the Resist festival later that day. I hadn’t intended to stay for that, but decided to do so.

Covid has made many re-evaluate the contributions of many low-paid workers, and to realise how essential their services are to the running of society. Cleaners are one such group and the meeting organised by the UVW made clear how terribly they were being treated by their employers, Noonan, while the LSE was happy to pocket the few pennies they were saving by outsourcing and look the other way to the injustices taking place under their own roof – while claiming the moral high ground and uncovering and moralising on those in societies around the world.

It was also a meeting which would have shattered any prejudices about low-paid workers being less intelligent, less aware or less articulate than those in higher positions. Many of them were migrant workers and speaking in their second (or third) language, though some through interpreters, but made themselves heard more clearly than the average cabinet minister in a radio or TV interview.

The cleaners’ campaign for parity of treatment with other workers employed directly was supported by students – including those on a new graduate course in Equality – and the students union General Secretary, several post-graduate students and staff. One of those present was LSE Professor of Anthropology David Graeber who so sadly died aged 59 just over a year ago and is much missed.

Students and staff continued to support the cleaners in various actions and the campaign was partly successful. The cleaners were brought in house in June 2017, but are still remained “frustrated and grieved by their continuing treatment as “second-class” workers.” A petition was launched in April 2021 making 14 demands. A major continuing problem is that the LSE does still not recognise or talk with the cleaners’ trade union, the UVW, but talks with Unison which never consults the cleaners and fails to represent many of their needs.

The earlier session of ‘Resist’ was a lengthy and detailed indictment by Simon Elmer of Architects for Social Housing of a report by a group of LSE academics on Kidbrooke Village, a development by Berkeley Homes and Southern Housing. This replaced the LCC-built Ferrier Estate in SE London, which was deliberately run-down, demonised and emptied by Greenwich Council from 1999 onwards.

Elmer accused the report of lies about the estate regeneration, of basing their report on that of the property developer and passing it off as their own, of placing the cultural legitimacy of an LSE report in the service of Government policy and the profits of Berkeley Homes and of accepting financial backing to validate the desired conclusions of their backers.

Elmer made a convincing case, but none of those responsible came to make any defence of the report, and it was hard to know whether there could have been any – though I suspect it might well have been only a matter of picking a few holes and making minor corrections to his analysis. Clearly universities should not be places where property developers or even governments call the tunes and the LSE would appear to have been caught out kowtowing to capital.

More at:
LSE Cleaners campaign launch
Simon Elmer of ASH indicts LSE


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


Protests – May 16th 2015

Sunday, May 16th, 2021

The purpose of protests is to bring whatever cause they support to the attention of others, particularly those who bear some responsibility for them or who could act in a different way to address the problem that led to the protest.

The current Police, Crime, Sentencing and Courts Bill seeks to make protests entirely ineffectual – allowing police to insist they will only take place where they will not be noticed and banning them from making any noise or causing any inconvenience. Given the Tory majority and the lack of concern for civil rights shown by most MPs it seems likely to come into force, but I think unlikely to actually be enforceable by police, though it will lead to clashes and arguments which will greatly reduce public trust in the force.

On May 16th 2015 I was privileged to be able to cover a protest by the grass roots trade union United Voices of the World from their meeting before the protest to the end of the event. Most of the members are low-paid migrant workers and most of the business was conducted in Spanish, with some key items translated into English for the benefit of me and the few other non-Spanish speakers.

From the meeting in Bethnal Green we travelled by bus to Liverpool St and then walked quietly as a group to meet up with others close to the Barbican. Many were carrying drums, flags and placards as they rushed past the two security guards on the door of the centre who held up a couple of them but couldn’t stop the rest, and the group made its way to the heart of the Barbican Centre, where people were already gathering for evening performances.

Rather than employ cleaners directly, the Barbican Centre uses a contractor, Mitie. The Barbican is a relatively good employer and offers its employees decent terms and conditions, but MITIE cuts costs to a minimum and has threatened the cleaners with sacking if they protest for a living wage and proper sick pay and other conditions, and the union says they employ bullying managers who disrespect staff and fail to provide proper working conditions. One disabled worker had recently been assaulted by a manager and accused of ‘terrorism’ after posting a short video clip showing his working conditions.

The protesters held a short noisy protest, using a megaphone to let the public know why they were protesting and calling for an end to the victimisation of trade unionists and for negotiations to get satisfactory conditions of work and service and a living wage. They called on the Barbican to meet its obligations to people who work there by insisting that any contracts they make include safeguards to protect the workers – rather than denying any responsibility for those who keep the centre clean.

After a few minutes, police arrived and argued with the protest organiser Petros Elia who agreed to move, and the protesters then went on a walk around the centre to make sure all those in it where aware the protest was taking place and why the union was protesting. Finally they agreed with police to leave the centre, going out the way they had come in and rejoining members who worked at the Barbican who had stayed outside to protest. The protesters then walked around some of the public streets around the Barbican before returning to protest in front of the main entrance, where I left them still protesting noisily.

Under the Police, Crime, Sentencing and Courts Bill all of this would have been illegal, and perhaps they might have been allowed just a small and quiet display some distance across the road from the centre, which few would have noticed.

I’d earlier photographed three other protests, two of which I’m sure would have fallen foul of the proposed new law. Newham Council had been trying to get rid of Focus E15’s weekly street stall in Stratford Broadway since it started almost two years earlier, and today’s protest celebrated the dropping of a contrived case against Jasmin Stone, one of the protest leaders. Later in the year the police and council came and ‘arrested’ the Focus E15 table – but had to release it a few days later.

While it might have been possible for the Free Shaker Aamer campaign to get permission for their protest on the North Terrace of Trafalgar Square, I think their activities and use of the megaphone would have been severely curtailed.

The small, silent ‘Stay Put’ vigil – seven people holding posters in silence by the wall in a corner of the square – is perhaps a model of what Priti Patel considers an acceptable level of protest. Though more probably she would like to go full North Korea.

Cleaners invade Barbican Centre
Silent protest over Sewol ferry disaster
Caged vigil for Shaker Aamer
Victory Rally For Jasmin Stone

Two years ago – 26 Feb 2019

Friday, February 26th, 2021

Class War protest Rees-Mogg freak show

Two years ago today Class War protested outside the London Palladium against Jacob Rees-Mogg, who they accused of spouting “homophobic, transphobic, racist, pro-hunting, misogynist, classist, privileged” nonsense. Rees-Mogg had booked London’s best known venue to preach more of this to his fans, who had paid £38 for a ticket to this freak show.

I met up with Class War at a pub a short walk from the Palladium and found a small group there with Jane Nicholl dressed as a nun, Mother Hysteria, and Adam Clifford as Jacob Rees Mogg and there was time for them to take a selfie and everyone to finish their drinks before the small group moved off to the entrance to the Palladium where a few more of there supporters were waiting and long queues were waiting to enter for the performance inside.

As well as the fans there were of course a large group of security men and police in attendance (all probably thanking Class War for the overtime.) And when Class War held up posters and banners the waiting crowd had their hopes for what they had paid to come and see confirmed. One or two did come across to insult the protesters, and a few others passing by came to share their similar views of Mogg with Class War.

Police did their best to render the protest less effective and moved the group to the opposite side of the pedestrianised street and issued various warnings to harass them. Eventually they stopped and searched Jane Nicholl, threatening her with arrest as they found stink bombs in her handbag which they claimed were offensive weapons. I stood for almost 20 minutes watching the officer writing out “her notice of stop and search, perhaps because he is at a loss trying to find some way that doesn’t make the police action sound stupid” before deciding I had to go home and file my pictures.


Rally for an end to Outsourcing

This protest had come at the end of a long and varied day for me, which had begun with a coordinated action by the UVW, IWGB, and the BEIS PCS branch demanding an end to outsourcing and the insecurity, discrimination and low pay it causes. A legal challenge was demanding better rights for the 3.3 million outsourced workers in the UK, and protesters had met at the University of London at 8am to march to a protest outside the High Court before moving on to a rally in Parliament Square where I joined them a couple of hours later.


Outsourced Workers protest at BEIS

From Parliament Square it was a short walk to the Dept for Business, Energy & Industrial Strategy in Victoria St where outsourced workers including catering and security staff in the PCS were striking in support of their demand for the London Living Wage as well as end to outsourcing and the insecurity, discrimination and low pay it causes.


Outsourced Workers at Justice ministry

After a rally and speeches at the BEIS, the protest by outsourced workers moved on to the Ministry of Justice (though they call in the Ministry of Injustice) where low paid workers belonging the the United Voices of the World union who had been on strike for 24 hours were going back to work. They also want the London Living Wage and fair conditions of service rather than the poverty and insecurity of outsourcing.


North Woolwich

When the protest at the Justice Ministry came to an end I went to have a quick lunch and, as I had several hours to spare before the Class War action, went to take some photographs at North Woolwich. Unfortunately I arrived at Bank station for the DLR only to find there were no trains running – and no information as to when they might resume service.

It took me rather longer than anticipated to get there, taking the Northern Line to London Bridge and a train to Woolwich Arsenal. Fortunately by then services were running from there to North Woolwich, saving me a walk across the river but I still had rather less time than I needed and had to rush away before finishing my planned route, mainly beside the River Thames. It was a pleasant day for a walk, but a clear blue sky is not good for panoramic views.

As usual, more about all these on My London Diary:
Class War protest Rees-Mogg freak show
North Woolwich
Outsourced Workers at Justice ministry
Outsourced Workers protest at BEIS
Rally for an end to Outsourcing


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


3 Cosas – 28 Jan 2014

Thursday, January 28th, 2021

It was the second day of the 3 day strike by the IWGB for union recognition and better conditions for outsourced workers at the University of London, and the union had hired an open-top bus to take their campaigners around London to protest.

The ‘3 Cosas’ campaign was calling for Sick Pay, Holdidays and Pensions for the workers, who were only getting the minimal statutory provisions from the cost-cutting contracting companies who employed them. They worked alongside people who were employed directly by the University who enjoyed considerably better conditions of service.

Although the majority of the workers were members of the IWGB, the University and the contractors refuse to talk with this union. The University management instead recognises a union that has few if any members, using this as an excuse not to recognise the union the workers belong to.

After a lengthy tour of London, stopping at some of the workplaces and elsewhere for speeches from the top of the bus, we came to Parliament Square, where there was a short rally and MPs John McDonnell, Jeremy Corbyn and Andy Burnham came to show their support.

I’ve written about the day at some length on My London Diary so I won’t go into much detail and repeat myself here. There are of course many more pictures, rather too many, as I got a little carried away and there was so much to photograph.

While the idea through the morning had been to draw as much attention to the strike and protest noisily, the next event was a suprise protest at another location where the IWGB were campaigning for union recognition and a living wage, the Royal Opera House. The bus stopped a short distance away and then members rushed into the foyer to hold a noisy protest there.

We then left and went for a final protest outside the offices of the contractor who employ many of the workers at the University, Cofely GDF-Suez. There the gates were locked and the protest took place on the street outside.

More pictures and text from the day:
‘3 Cosas’ Strike Picket and Battle Bus
IWGB at Parliament
IWGB in Royal Opera House
IWGB at Cofely GDF-Suez


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


IWGB welcomes new Vice Chancellor

Monday, December 2nd, 2019

Although Universities like to present themselves as centres of enlightenment, when it comes to their relationship with workers who provide vital services to them, things are rather different. Unions including the IWGB have a long record of fighting and eventually winning battles against intransigent university managements for the London Living Wage and for better terms and conditions of service.

The IWGB, supported by other unions, after a series of protests and strikes in the ‘3 Cosas’ campaign won improved sick pay and holiday pay for outsourced workers at the University of London (Central Administration). But outsourced workers employed by contracting companies to work for the university are still under far worse conditions than those directly employed by the university, and often subject to poor and bullying managers, and a new campaign began in 2017 to bring them into direct employment.

Actions by IWGB members and its supporters – including many university students and staff – forced to the University to make a committment to bring the workers in-house, but a year later this promise was still to be kept, with only 12 receptionists having been brought back to direct employment

This action followed a failure of the newly appointed University Vice-Chancellor Wendy Thomson to reply to the IWGB’s request for a meeting to discuss the issue. Instead of talking with the IWGB union about their demand for all the workers to be taken into direct employment without delay the University has been spending large amounts on buying in extra security staff.

Although the great majority of the staff involved are now IWGB members, the University continues to take advantage of our immoral trade union laws which enable them to ignore the union and instead only officially talk and negotiate with a union which has no or very few members among the workers involved.

To their great shame our larger established trade unions collude with this practice – and even often claim the credit for concessions which have only been won because of the work of the IWGB and other grass roots unions who similarly remain unrecognised by the employers. Workers have a right to choose who should recognise them, and this is something that the unions once fought for but now too often refuse to support.

The 12 receptionists were given new contracts in May 2019, but these were negotiated with another union “behind their backs and behind the back of their chosen trade union, the IWGB“, and 7 of the 12 have brought grievances against the university, some of which involve a breach of transfer of employment (TUPE) regulations.

Since this protest, the University have also set a timetable to bring the  security officers in-house in May 2020 and cleaners in-house in November 2020, but have refused to bring the gardeners also involved back in house.

The IWGB are continuing to demand that the gardeners are also brought back in house and that any new contracts should be made in consultation with the union to which the workers belong and be approved by them.

More about the protest and more pictures at  IWGB welcome new Vice Chancellor


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.

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