Posts Tagged ‘outsourcing’

Ministry of Justice cleaners protest – 2018

Tuesday, August 9th, 2022

Ministry of Justice cleaners protest - 2018

Ministry of Justice cleaners protest – 2018 Four years ago today we were in some ways in a very different place. For one thing it was pouring with rain on Thursday 9th of August and for another Labour’s Shadow Justice Minister had no doubts about coming to join a picket line as United Voices of the World cleaners and supporters celebrated the end of their 3-day strike with a rally outside the Ministry of Justice in Petty France with a lively protest despite pouring rain.

Ministry of Justice cleaners protest - 2018

But in other ways it was depressingly similar. We still have a Tory government that was determined to ignore the needs of the poor and low paid – and Boris Johnson is still prime minister, if not for long. But whichever of the two candidates wins to succeed him, the country is bound to lose, with the wealthy getting wealthier and the rest of us suffering.

Ministry of Justice cleaners protest - 2018
Class War and others had come to support the strikers

And of course in some ways things have got worse. We have now left the EU and are slowing finding out what a terrible deal was negotiated, largely thanks to a combative approach rather than trying to work with Europe to reach sensible solutions – and in part because of the overriding political need to “get things done” rather than read the small print.

A cleaner is waiting for a back operation for a work injury – NHS underfunding and privatision mean long waits

And we’ve had Covid, most of us several times, with a failure to take sensible actions in time that led to thousands of extra deaths, saved from being far worse by a successful vaccination programme with at last some competent planning and hard work beyond their duties particularly by NHS workers and many volunteers. But Covid also led to huge waste of public money in contracts awarded to mates of the Tory party who too often failed to deliver – or even didn’t really exist.

Leaflets tell workers leaving the Ministry of Justice why the cleaners are striking

The protest in August 2018 marked the end of a three day strike by United Voices of the World cleaners at the Ministry of Justice, but also at Kensington & Chelsea council and hospitals and outpatient clinics in London run by Health Care America. At all three workplaces they were demanding the London Living Wage and better conditions of employment.

UVW’s Petros Elia tried to take protesters in out of the pouring raid but is stopped by security

It seemed impossible to believe that workers at the Ministry of Justice should not be paid the London Living Wage. The LLW was introduced in 2002 following an initiative by the London Citizens coalition and was taken up by the Mayor of London and was calculated by the Greater London Authority until 2016. A UK Living Wage was also established in 2011. The levels are now calculated based on the real cost of living by the Living Wage Foundation, with the 2022 London Living Wage being £11.05 per hour, and the UK Living wage £9.90.

I’m getting soaked taking pictures – and Susanna from the UVW holds up an umbrella over me

In the 2015 budget, Tory Chancellor George Osborne announced a ‘National Living Wage’, replacing the earlier National Minimum Wage and almost certainly intended to counter the success of the living wage campaigns, setting the amount at a lower level. Currently this is £9.50 – even in London where it is £1.55 less than the real living wage.

Speeches continue in the pouring rain under umbrellas

While a considerable number of employers do now pay a real living wage, others still fail to do so. Too many hide from meeting the obligation to give their staff a living wage and decent conditions of service by outsourcing low paid workers to contracting companies, who usually stick to the basic minimum of legal conditions and pay, while all decent employers give significantly greater benefits and the living wage.

The rain slackens off for Richard Burgon to speak

Shadow Justice minister Richard Burgon came to support the workers and brought a message from then Labour leader Jeremy Corbyn, who promised that a Labour government would end the outsourcing of low paid jobs. Since Keir Starmer became leader, Labour’s policies have changed, and ministers who stand with workers are liable to be sacked. It now seems to be the Labour party only in name.

American healthcare companies have now taken over even more of our health facilities, and earlier this year the High Court dismissed a legal challenge against the takeover by Operose Health, a subsidiary of American health insurance giant Centene, of GP practices in London. This is a significant stealth privatisation of part of the NHS, with Centene now running 58 GP services.

Privatised GP practices generally have failed to employ permanent doctors and rely instead on locum provided care, which greatly reduces the quality of service. Takeovers like this have also meant many doctors leaving the profession early – and we are currently short of 9,000 GPs.

And the protest ends with dancing in the street

You can read more about the protest which was supported by other groups including Class War in My London Diary Ministry of Justice cleaners protest.


Zero Hours at Sports Direct, Cleaners at John Lewis Westfield

Wednesday, August 3rd, 2022

Zero Hours at Sports Direct, Cleaners at John Lewis Westfield – On Saturday 3rd August 2013 I photographed one of many protests calling for an end to zero hours contracts at Sports Direct branches then hurried to Stratford, where a surprise protest inside the store demanding demanded that their cleaners get a living wage and be treated in the same way as other workers in the store.

End Zero Hours Contracts – Sports Direct, Oxford St

Over 85% of the 20,000 part-time staff at Sports Direct branches across the country were on Zero-hour contracts which deprived them of sick pay, holiday pay and other employment rights. These contracts have no guaranteed weekly hours or income and have now become widely used – including by Buckingham Palace and 13 out of 32 London Boroughs.

Essentially they deny the whole concept of a contract as normally understood, agreements without substance which gravely disadvantage workers. They provide no guaranteed weekly hours or income and are used to cut wages and avoid holiday pay and pensions. Despite no guarantee of any income, they oblige the workers to be available for work at the employer’s whim, making it impossible for them to take on other work.

Zero hours contracts are also illegal if they do not give workers the statutory minimum requirements for paid holidays, wages, sick pay, maternity pay etc, but these again are difficult to enforce. There are various types of zero hours contracts but all are essentially designed to exploit workers.

The protest started with around 50 people making a lot of noise on the pavement outside the shop and handing out leaflets to the many shoppers passing by. Many of those who took the leaflets expressed surprise that such contracts were legal – and a change in law in 2015 made it illegal for contracts to deny employees the possibility of working for another employer – though there is no effective mechanism to stop employers penalising workers who turn down shifts offered because they have another job at that time.

After around 50 minutes the protesters surged into the small street-level area of the store, intending to go down the escalator leading to the main store area. Security staff blocked their path and told them to stop, and they did. One security man tried to push a protester who complained he was being assualted but otherwise the situation remained calm, with people blocking the way to the escalators in protest being watched by police and security.

A police officer came to talk with one of the leading protesters, who made it clear they were taking care to cause no damage and would shortly leave after making their point. The officer retired and after a few minutes people left the store to continue the protest on the pavement for a few minutes before calling an end.

More at End Zero Hours Contracts – Sports Direct.


Cleaners in John Lewis Westfield – Westfield Centre, Stratford

I walked from Oxford Street to take the Central Line to Stratford where I met a group of members of the IWGB outside Stratford Station on their way to protest inside John Lewis. They have been conducting a long term campaign to get the cleaners in John Lewis stores to be treated like others who work on the shop floor.

John Lewis is very proud of the fact that its workers are ‘partners’, with higher pay and better benefits than other shop workers, getting a share in the company’s profits – in 2013 this was a bonus equivalent to nine weeks pay. But the staff who keep the store clean get low pay, lousy conditions of service and are generally treated like dirt by the contract company that employs them.

The cleaners want to be directly employed by John Lewis and so get a share in the profits and the better conditions. They were then getting £6.72 per hour, considerably less than the London Living Wage of £8.55 an hour set by the GLA and backed by the London Mayor, and only statutory sick pay, holidays and pensions from the contracting company which employed them.

Their claims are supported by many of the ‘partners’ they work alongside, and by many John Lewis customers. But the ‘partners’ are afraid to speak out; one of them, Ralph Ashley who worked at Stratford did so and urged his fellow workers to join the IWGB, and was targeted and sacked after he gave an interview to the Guardian. As well as their own demands, the protesters also demanded he get justice and be re-employed.

The IWGB members and supporters kept quiet as they moved through Stratford Westfield and made their way to to the third floor restaurant in the large John Lewis store where they got out banners, whistles, plastic trumpets and megaphones before moving out into the centre of the shop for a noisy protest.

Their noisy protest as they marched around the different levels of the store to make their way to the escalators handing out leaflets attracted a great deal of attention and they stopped occasionally to explain the protest and many stopped to watch and listen.

Eventually they reached the first floor ‘street’ level, holding a slightly longer protest there before moving outside. Here a small group of Westfield Security tried to stop the protest and to prevent me taking pictures both with little success. Eventually we left the enclosed street and went outside and around the side of the store.

As the protesters were packing up the police arrived and having been assured that this was a peaceful protest and that the protesters were about to leave took no further action.

Much more at Cleaners in John Lewis Westfield.


Clean Air and Fair Pay – 2019

Tuesday, July 12th, 2022

Clean Air and Fair Pay – 2019. Two protests on Friday 12th July 2019 over different issues in different parts of London meant I had to leave the first before the rally at the end of the march.


XR East London marches for clean air – Bethnal Green

Clean Air and Fair Pay - 2019

The march from Paradise Gardens at the centre of Bethnal Green to Hackney Town Hall was the initial event in a weekend of play, protest and education which Extinction Rebellion East London had organised under the title ‘East London Uprising’.

Clean Air and Fair Pay - 2019

Paradise Gardens was an obvious and appropriate if ironic meeting point for this march calling for the urgent action on the environment we need if the planet is to remain habitable. Although this has been protected commonland since 1678, this public green space is a thin and rather neglected strip between the busy Cambridge Heath Road and Paradise Row, a narrower street lined mainly by Grade II listed houses. It used to be simply a part of Bethnal Green Gardens which are on the east side of the main road but got its current name from Paradise Row – and the northern part of the gardens across the traffic-clogged road became Museum Gardens.

Clean Air and Fair Pay - 2019

Until shortly before this protest this small area of park had been closed as it was being used by contractors for nearby construction work, with the proviso that they restore it after their work was finished. This appeared to largely have been done, and had not affected the main attraction of the area, the dozen or so large trees along both edges.

When I arrived, people were still getting ready for the march, though most were simply standing around and waiting, some were getting their faces painted while the marching band were practising playing together, and the march stewards were getting their instructions. But finally people lined up behind the main banner with its message ‘THE AIR THAT WE GRIEVE’ and moved onto the fume-laden Cambridge Heath Road.

Air pollution is a huge problem in London, with many areas well above the EU’s legal limits for various pollutants much or all of the time. Traffic is a major source both of gases such as nitrogen oxides and also particulates, and moving towards electric vehicles, though an improvement will not solve the problem as much of the most dangerous particulates come from tyres and brakes. We need to cut traffic, by reducing the need for movement, shifting hugely to public transport and moving to using bicycles, electric bicycles and scooters particularly for shorter journeys.

Air pollution is said to be responsible for almost 10,000 premature deaths in London each year, and a much larger number suffer from serious lung and other conditions from it, greatly reducing their quality of life and creating a heavy burden and costs for our healthcare system. But encouraging people to adopt healthier means of transport needs much more spending on making these safer and more convenient.

The march up one of the area’s busier roads was largely uneventful, though it will have delayed many on their journeys through the area, but it will also have made many people in the area more aware of the problems. Those who drive in London are used to delays, with an overcrowded system in which any minor problem can cause lengthy delays – and as a bus passenger it isn’t unusual I often find myself getting off and walking when I’m in a hurry.

I left the march shortly after it moved across the border from Tower Hamlets into Hackney and was going up Mare Street towards the Town Hall. I was sorry to have to miss the childrens’ assembly which was to take place there at the end of the march, but wanted to be sure to be in time for the protest at Senate House in the centre of London.

More pictures: XR East London marches for clean air


IWGB welcome new Vice Chancellor – Senate House, University of London

Most of the workers carrying out essential but low paid jobs at the University of London are not employed by the university but by contractors who provide their services to the university. This outsourcing results in the workers being poorly paid, often bullied and employed with only the minimum legal conditions of employment.

For years they have been protesting to be employed directly by the university and so get the same pay and working conditions as other staff in similar jobs that are on the payroll. In particular they want the same sick pay, holiday pay and pensions, and of course the London Living Wage.

Their campaigns have met with some progress – and three years on many have been brought in house, but the university dragged its feet for many years, spending large amounts on extra outsourced security staff and refusing to talk with the unions representing the low paid workers. Although trade union legislation means that as employers have to recognise unions, neither the contractors who employed these workers nor the university in whose premises they worked were willing to recognise or negotiate with their unions.

Progress has only been made by direct actions such as this by the grass-roots trade union IWGB, and by strikes by the workers. They had tried to meet with the new Vice-Chancellor Wendy Thomson but their request had simply been ignored.

After a rally at the main gates and a protest outside Student Central (the former University of London Union, closed down by the University because it supported the workers) the protesters returned to Senate House. A small group pushed down some flimsy barriers with the extra security unable to stop them and the rest surged in after them to dance noisily in protest in the yard in front of the locked entrance to Senate House.

More at IWGB welcome new Vice Chancellor


Sick Pay, Holidays And Pensions – End Outsourcing

Tuesday, June 28th, 2022

Sick Pay, Holidays And Pensions – End Outsourcing – Nine years ago on Friday 28th June 2013 I photographed a protest by low-paid workers at the University of London who with their supporters ran into the Senate House and protested noisily inside the building for sick pay, holidays and pensions for all workers at the University.


I’ve spent some time over the past few days thinking about strikes and industrial actions, partly because of the rail strikes. My local station is one of the few that still has a train service, but out of solidarity with the workers I won’t be using it on strike days, and on the days in between it is still likely to be unreliable.

The campaigners met up at SOAS before the protest

Of course I support the strikers, many of them low paid workers and all of whom have seen the value of their wages cut over the last few years. And these have been years when for all the problems that politicians and media state many of the wealthy have got considerably wealthier – and some made huge fortunes over Brexit and profited greatly (and not always legally) over Covid. We are living in an increasingly unfair society, and with a government which despite claims about levelling up is doing its damnedest to make the rich richer while making the poor poorer.

After marching quietly past university buildings they dashed towards Senate House

The government and train operating companies make much of the need to modernise the railways and I can only agree with them. We desperately need to get back to a sensible structure for running railways, to reverse the breakup of the system into small pieces, each with its highly paid management, caused by the doctrinaire privatisation of the 1990s. And yes, there are other changes which could greatly improve the system, but what the companies mean by modernisation is largely slashing the additional rates for overtime, weekend and night work. It’s ‘we’ll give you more pay if we can cut your wages at the same time’.

and were all inside the building before security noticed

June 28th is said to be the date on which new restrictions on the right to protest pushed through parliament in the last session come into effect. I think the protest by the IWGB on behalf of low paid workers employed by contract companies at London University on Friday 28th January 2013 would clearly have been illegal in several ways had this law been in place then. And it would be precisely those aspects that made this and most other protests over low pay effective that could have resulted in arrests.

They swarmed up the stairs towards the Vice-Chancellor’s office

I don’t know how (or even if) the police will enforce the new laws. Although I think they will have little appetite to do so, there will be considerably political pressure on them. And while the large unions will worry about the huge impact legal measures would have on their funds and largely play safe, perhaps the small grass-roots unions who have been so much more effective for low paid workers will feel they have less to lose.

They held a noisy protest outside the Vice-Chancellor’s office

Back in 2013, the low paid workers who keep London University running were taking part in a ‘Summer of Action’, supported by the grass roots IWGB union (Independent Workers of Great Britain) and the students of the ULU (University of London Union.)

making sure he and his staff could hear why they were protesting


Many of the the cleaners, security guards and catering staff who work in the same buildings as other service staff employed by the university have brutally inferior conditions of service as they employed on behalf of the university by contracting companies who give them none of the kind or working conditions that any considerate employer would provide.

They then returned to the large lobby below to tell those attending conferences why workers were protesting.

Often they are not provided with proper safety equipment and expected to work in unsafe ways to get the job done, and may have to put up with harsh and unreasonable demands over workload, derogatory treatment and even racism from the managers employed by contract companies.

But this ‘3 Cosas’ protest was largely about three things, sick pay, holidays and pensions, on which these outsourced staff often have to fight even to get the rock-bottom statutory minimum provisions. Statutory sick pay is so low that few workers can afford to take time off when they are sick. Even at the height of Covid, many who were unwell had to drag themselves into work, putting their own health and that of others at risk to pay their rent and feed their families.

They continued a noisy protest in the lobby and its balconies for a few minutes

It took many protests such as this to persuade the University and other bodies to end the unfair outsourcing – even when studies showed there were considerable advantages in having a properly employed workforce and little if any financial loss. At SOAS, where the protesters met before the protest the Justice for Workers Campaign led by SOAS Unison branch began in 2006 and was only finally successful in 2018.

and then decided it was time to leave, pleased that the protest had gone so well.

The IWGB is still campaigning against outsourcing at University College London (UCL) and London School of Hygiene and Tropical Medicine (LSHTM) as well as other campaigns. A few days ago I photographed them outside the London offices of the world’s largest healthcare multinational Health Corporation of America (HCA) Healthcare, who run the private London Bridge Hospital, and they also support other groups of low-paid workers, including foster carers, delivery drivers, minicab drivers and cycling instructors.

More about the 3 Cosas protest at Cleaners Surprise Senate House Invasion.


End Indefinite Detention, Don’t Sack Cleaners

Saturday, May 7th, 2022

End Indefinite Detention, Don’t Sack Cleaners – two protests I photographed on Saturday 7th May 2016, one on the edge of London and the other in the centre.


Detention Centres Shut Them Down – Harmondsworth, Saturday 7th May 2016

Mostly protests begin later than expected and I was surprised when I arrived at Europe’s largest detention centre complex at Heathrow, two Category B prisons, Colnbrook & Harmondsworth, managed by private security company MITIE to find that the action organised by the Anti Raids Network as a part of a day of action at all UK detention centres had already begun.

Most of the protesters had come out to the protest on the west edge of Greater London from the centre and had apparently got there earlier than they expected and had immediately rushed past the few security guards onto the private roadway between the two prisons to communicate with the detainees who had gathered around the windows of the two blocks behind their 20 ft high fences. I’d photographed earlier protests here where the protesters had walked noisily around the Harmondsworth block (strangely on the Colnbrook side of the complex) on the rough track around the fence, but the centre was now under new management and MITIE were determined to keep them further away.

As I arrived and talked with the small group who had remained at the entrance those inside appeared at the far end of the road, being slowly moved out by the police reinforcements who had arrived shortly before me, and I followed protesters down the road to join them.

As well as making a lot of noise with pots and pans, megaphones and kicking the solid metal bottom of the fence, the protesters also held up a large banner with a phone number so that the detainees could contact them and tell them what was happening inside. At first the police made slow progress in moving them along, but soon another police van arrived with more officers and they were able to move them quickly to the front of the complex.

After regrouping there, most decided to walk along to the public footpath that runs along the east edge of the centre. Although bushes and small trees in front of the fence made the centre almost invisible, it was easy to hear the detainees shouting from inside and for them to hear the protest. Soon phone contact was made with some of them and they were able to speak over a megaphone. As I wrote back in 2016:

“Bashir from Lebanon told us he had been held in detention for 18 months and that his wife and children need his help, but he is stuck inside, unable to see them or do anything. Indefinite detention such as this seems a clear breach of so many of the human rights that everyone in the UK should be entitled to under our Human Rights Act 1998. Treating people like our system does is simply shameful.”

Detention Centres Shut Them Down – where there is more about the protest.

Cleaners invade Barbican Centre – Barbican, London, Saturday 7th May 2016

I left to make my way to central London where Cleaners union United Voices of the World were holding a flashmob at the Barbican Centre after cleaning contractor Servest proposed making many of the cleaners redundant or severely cutting their hours and pay. As well as the UVW, the action was supported by activists from the Bakers Union, Class War, SOAS Unison, Unite Hotel workers branch and IWGB Couriers branch.

I met the cleaners close to Moorgate Station and walked with them towards the Barbican, where they burst into a run as they turned a corner and rushed into the main entrance, past a couple of security guards who had no chance of stopping the unexpected arrival. They made there way to the middle of the arts centre, to protest noisily outside the hall where customers were entering a sold-out concert of music by Yann Tiersen.

After a few minutes police arrived and told the protesters they must leave or be arrested, and after some argument they slowly and noisily made their way back towards the main entrance, with police continuing to harass them.

They continued to protest on the street outside the main entrance, and the protest was still continuing there when I left for home.

More on My London Diary at Cleaners invade Barbican Centre.


Tax Robbery, Racism & John Lewis

Monday, March 21st, 2022

Tax Robbery, Racism & John Lewis. Saturday 21st March 2015 was another busy day for me in London, covering protests against the criminal activities of UK banks, a large march and rally against racism in the UK (and a few racists opposing this) and customers of John Lewis calling on the company to treat its cleaners fairly.


Great British Tax Robbery – HSBC, Regent St.

UK Uncut campaigners arrived at the HSBC Regent St branch dressed as detectives and robbers to highlight the bank’s crimes in causing the financial crash and tax dodging, which have led to drastic cuts in vital public services and welfare and attempt a ‘Citizen’s Arrest’.

UK Uncut had a clear message for both HSBC and the government, accusing them of being criminals:

The government told us they’d “protect the poorest and most vulnerable”. They said “those with the broadest shoulders will bear the brunt of the cuts”. And what have we seen? Dismantling the NHS and wrecking the welfare state. Cutting schools, youth clubs, sure start centres, domestic violence refuges and libraries. Slashing local council budgets. Attacking disabled people with inhumane ‘work capability assessments’ and cuts to vital benefits. Removing access to justice through legal aid cuts. Allowing the big six energy companies to push people into fuel poverty. Cutting jobs, wages and pensions. Selling off social housing and moving people away from their communities. Driving hundreds of thousands into food banks and making families choose between heating or eating

My London Diary, March 2015

The bank closed a few minutes before the protesters arrived and kept its doors shut as the protesters’ ‘forensic team’ chalked around ‘crime victims’ on the ground and put crime scene tape around the area, sealing off the door with a banner. There was a speech from a NHS campaigner from East London about the effects of the cuts on the NHS and ‘criminals’ with HSBC on their chests posed for pictures. After a few minutes the protest was ended as many of those taking part were, like me, joining the Anti-Racism protest.

Great British Tax Robbery


Stand Up to Racism March – BBC to Trafalgar Square

Thousands came to the Stand Up to Racism march from the BBC to Trafalgar Square to reject the scapegoating of immigrants, Islamophobia and anti-Semitism and to celebrate the diversity of Britain, with the message ‘Migrants are Welcome Here!

The march began at the BBC, who campaigners accuse of having a policy of ignoring protests in the UK, especially those against government policies – such as the racist hounding of immigrants under their ‘hostile environment’.

Among those marching were DPAC, Disabled People Against Cuts. Government policies have also targeted disabled people, cutting benefits and subjecting them to unfair ‘fitness to work’ tests which largely ignore medical evidence.

Stand Up to Racism March


Britain First Protests anti-Racist March – Piccadilly Circus

A small and rather sad extreme right-wing group stood on the steps around Eros waving flags and shouting insults at the anti-racist marchers as the thousands marched past. It was a reminder of the kind of bigotry the great majority were marching against.

Some of the marchers paused to shout back at them, while others followed the advice of the march stewards and ignored the small group. There were a few scuffles but generally police kept the two groups apart, though later I learnt that after I had gone past a group of anti-fascists had seized the Britain First banner.

Britain First Protests anti-Racist March


Stand Up to Racism Rally – Trafalgar Square

Lee Jasper holds up a large poster responding to Trevor Phillips saying he is not a criminal, murderer or thief

Several thousand who had marched to ‘Stand up to Racism’ through London stayed on to listen to speeches at a rally in Trafalgar Square.

Speakers included Owen Jones, Jeremy Corbyn, Zita Holbourne, Omer El Hamdoon, Lee Jasper and many others, whose photographs you can see on My London Diary.

Stand Up to Racism Rally


John Lewis customers support Living Wage – Oxford St

John Lewis is a company proud of its history and its reputation as a company based on its constitution as the UK’s largest employee owned business with both John Lewis and Waitrose owned in Trust by its 80,000 ‘partners’. They say everyone who works in its stores are not just employees, but a partners in the company, and in almost every year they enjoy a share in its profits.

Everyone who works there, except the cleaners who play a vital role in the proper running of the stores. John Lewis gets out of making them partners by using other companies to employ them and provide the cleaning as a service, choosing its cleaning company through competitive tendering. Cleaning companies cut wages and conditions of service such as sick pay, maternity pay, pensions, holiday pay to the bone – usually the absolute legal minimum – so they can put in low tenders and still make good profits. They exploit the workers – a largely migrant workforce with limited job opportunities – while John Lewis can claim it isn’t them who are doing so and try to maintain their reputation as a good employer.

For some years the cleaners have been protesting to get a living wage and also for John Lewis to recognise their responsibility as the actual company the cleaners are providing a service to. They want to be treated equally with the others who work in the stores, rather than the second-class employees they are now. The least John Lewis could do would be to insist on contractors paying the living wage and giving employees decent conditions of service as a condition of tender, but they had refused to take any responsibility.

Many customers of John Lewis – a very middle-class group – back the cleaners’ case for fair and equal treatment, and a few had come to hand out flyers and talk to shoppers to back their case in a very restrained protest. One of them told me it was the first time she had ever taken part in any protest. They were supported by a few members of the cleaners union, the IWGB, who had brought some of their posters.

John Lewis customers support Living Wage


Save Our NHS March, London, 2017

Friday, March 4th, 2022

Save Our NHS March, London, 2017. On 4th March many thousands marched through London from Tavistock Square where the BMA have their headquarters to a rally in Parliament Square in protest against the cuts and privatisation of the NHS.

The Conservative Party were against the formation of the NHS from the start, and voted against both the Second and Third readings of the National Health Service Bill in the House of Commons in 1946.

The formation of a public state heath service had been advocated by Beatrice Webb as early as 1909, and the idea of a free, comprehensive and universal health provision had been gaining public support over the years, becoming official Labour policy under George Lansbury in 1934. By 1942 even the British Medical Association had proposed having regional councils running hospitals with consultants as paid staff, although they opposed the 1946 bill as they though doctors would lose money under the NHS.

But it was the 1942 report by William Beveridge, Social Insurance and Allied Services, that put the NHS firmly on the political agenda, with even Tory Prime Minister Winston Churchill suggesting in 1943 it would be a part of the rebuilding of Britain after the war, and both Liberals and Conservatives supporting consultations with doctors and others that resulted in a 1944 White Paper, ‘A National Health Service’.

When Labour’s Health Minister Aneurin Bevan put his National Health Service Bill to parliament in 1946, there was general agreement on the idea of a comprehensive health service, but the Tories were opposed to doctors becoming full-time employees and thus being unable to continue in hugely lucrative private practice. And the BMA shared their position, continuing their opposition after the Act was passed and eventually were able to force Bevan to amend the act and remove the introduction of a salaried service for GPs.

So, although it was a great day when the NHS came into being on 5th July 1948, and was from the start a little hamstrung by commercial interests – in this case of individual doctors. Dentistry has never been properly integrated into the system, and many find it impossible to get NHS dental treatment as relatively few dentists are prepared to work at the rates offered by the NHS. Even for those who are able to get registered as NHS patients, their are fees which for those not qualifying for exemption can be prohibitive despite being subsidised by the NHS.

The march sets of with John McDonnell, Mark Serwotka and others holding the main banner

It was a Labour government that proposed the idea of prescription charges in a 1949 Act, prompting the resignation of Aneurin Bevan from the Labour government, but it was a Conservative Government that introduced them in 1952. They were abolished under Labour by Harold Wilson in 1965 but he brought them back in 1968 though with significant exemptions based on age, income and medical conditions. Wales, Nothern Ireland and Scotland have now abolished charges, but in England each item now costs £9.35.

Since the 1990s many politicians, particularly Tories but also some of the leading figures in the New Labour government and on the right of the party have backed changing from the current universal system to a personal insurance-based system, and there has also been a huge increase in those taking out private insurance, with now around 4 million having this, mainly through the companies they work for.

Healthcare is now a massive industry in the UK, enabling the wealthy to avoid delays in receiving treatment in the underfunded NHS. The NHS also massively funds the private system, with some private healthcare providers receiving as much as 80% of their income for providing services to NHS patients. Some NHS hospitals also get in on the act by offering private care.

Many of the more routine services provided by the NHS have now been outsourced to private providers and over the years various changes in the way the NHS works have meant more and more has to be made available for tender by outside bodies. In some cases the level of services provided has been extremely poor – when I was in one hospital the outsourced cleaners had insufficient time to clean the floor under the beds, and accidentally putting down my hand I found a dirty dressing and a used needle from a previous occupant. Probably such outsourcing was a significant cause of various hospital-acquired infections.

But much private medicine is of a high standard – using the same surgeons and consultants others expensively trained by the NHS who work both for the NHS and private hospitals. The best private hospitals will have more equipment and more up-to-date equipment than the NHS hospitals that have suffered from years of cuts, and will also provide better conditions for their patients, with private rooms and more.

Having a two-tier system which is rapidly growing means that politicians, themselves wealthy and overwhelmingly representing the interests of the better off, and the more vocal wealthier groups in society, as well of course as the well-paid lobbyists for private health, are less likely to provide the NHS with the funding it needs to provide modern healthcare.

Many believe that our NHS is under threat, slowly and step by step being sold off to private healthcare companies, many based in the US, and that before long the NHS will be a name only, a branding used by private companies (as in many areas it already is.) The country is slowly being prepared for a complete move to an insurance based system, which will be brought in by politicians – Labour or Conservative- still chanting the mantra ‘The NHS is safe in our hands‘.

More at Save our NHS March.


Outsourcing, North Woolwich & Class War v. Rees-Mogg

Saturday, February 26th, 2022

Outsourcing, North Woolwich & Class War v. Rees-Mogg. Three years ago on Tuesday 26th February I spent the morning photographing several protests against outsourcing, had a rather late pub lunch, then went to North Woolwich for a short walk before rushing back to meet Class War who were protesting outside a Palladium show by Jacob Rees-Mogg.


Rally for an end to Outsourcing

A legal challenge was taking place at the High Court on this day to extend the employment rights of the 3.3 million workers whose jobs are outsourced from the companies where they work to contracting companies which then sell them back to their place of employment at cut rates.

Labour Shadow Business minister Laura Pidcock

The contractors do this by cutting wages, trimming things such as pensions, maternity pay and holiday pay to the bare legal minimum, increasing workload and reducing hours of work and often bullying managers. Outsourced workers generally have little job security and are often denied necessary safety equipment and not given proper safety training.

Workers, mainly migrants who work for the Ministry of Justice, Dept for Business, Energy & Industrial Strategy and the University of London were taking part in a one day strike in a coordinated action by the UVW and IWGB trade unions and the BEIS PCS branch to demand an end to outsourcing and the insecurity, discrimination and low pay it causes. They had started their march at 8.00am at the University of London and after a rally outside the High Court had marched to Parliament Square where I met them at 11am.

Rally for an end to Outsourcing


Outsourced Workers protest at BEIS

From Parliament Square the marchers went on to hold a further rally outside the Dept for Business, Energy & Industrial Strategy in Victoria St. Those striking at the BEIS included catering and security staff who are members of the PCS and are demanding the London Living Wage as well as end to outsourcing and the insecurity, discrimination and low pay it causes.

The PCS strikers led a lively rally with plenty of singing, dancing and shouting of slogans expressing their demands, which was followed by several speeches, including from Labour MP Chris Williamson, who brought messages of support from Labour shadow cabinet members and promises that a Labour government would end outsourcing.

Outsourced Workers protest at BEIS


Outsourced Workers at Justice ministry

The marchers continued the short walk to the Ministry of Justice in Petty France, where low paid workers belonging to the United Voices of the World union at the Ministry of Justice have been campaigning for some time to get the London Living wage, but the Justice Minister has refused to talk with them. Many wore t-shirts calling it the Ministry of Injustice.

During the rally outside the building some of the UVW workers who had already been on strike for 24 hours went back into the ministry to resume work, to cheers and hugs from those on the street outside. The rally ended with music and dancing on the pavement, and I left for a rather late pub lunch in Holborn.

Outsourced Workers at Justice ministry


North Woolwich

I’d been intending to walk a short section of the Capital Ring, mainly beside the River Thames, for some months as it had been quite a few years since I’d last been there and wanted to see how it had changed. I had an afternoon with nothing else I needed to photograph and although the sunny weather with clear blue skies was not ideal it seemed a good opportunity.

Panoramic photographs almost always have large expanses of sky, and on days like this it tends lack interest, as well as often giving unnatural looking variations in tone when getting closer to the sun. Getting to North Woolwich should have been simple and reasonably fast, but unfortunately there was trouble on the DLR and I had to make a less direct route, so had to rather rush on the walk and leave it half-finished. It was a few months later before I found time to go back and complete it.

North Woolwich


Class War protest Rees-Mogg freak show

I find it hard to understand why anyone should want to come and listen to Jacob Rees-Mogg, let alone pay £38 for a ticket to do so at the London Palladium.

So too did Class War, and with Jane Nicholl dressed as a nun, Mother Hysteria, and Adam Clifford as Jacob Rees Mogg they loudly asked why people had come to listen to him “spout homophobic, transphobic, racist, pro-hunting, misogynist, classist, privileged” nonsense.

Their show on the street outside was almost certainly a better show than anything that would take place later inside the venue, and all for free. Police spent a considerable amount of public money on harassing them, and provided their own rather hilarious input by searching Mother Hysteria and threatening to arrest her for carrying offensive weapons after some novelty stink bombs were found in her handbag. When I left the officer who had stopped and searched her had already spent 20 minutes trying to write her notice of stop and search, probably at a loss trying to find some way to put it that doesn’t make it sound incredibly stupid.

Class War protest Rees-Mogg freak show


University of London 3 Cosas Strike

Friday, January 28th, 2022
On the IWGB battlebus

Eight years ago on Tuesday 28th January 2014 low paid workers at the University of London were on the second day of their 3 day strike. Their union had organised a day of action around London and I had been invited to come and photograph it, having photographed a number of their previous protests.

University cleaners, maintenance and security staff were demanding that the University recognise their trade union, the IWGB (Independent Workers’ Union of Great Britain) and give them better pay and conditions, comparable with other university staff they work alongside. The ‘3 Cosas’ were sick pay, paid holidays and pensions – all areas where these staff were only being given the legal minimum (and sometime not even that.)

As I wrote in 2014:

“although these workers work at the university and carry out work essential for the running of the university, the university does not employ them. Most low paid workers – cleaners, maintenance and security staff, catering works and others – at the University of London are no longer directly employed by the University, but work in the University on contracts from contractors Cofely GDF-Suez (who took over the former contractor Balfour Beatty Workplace at the end of last year.) The policy of outsourcing these workers seems largely intended to evade the responsibilities of London University towards an essential part of their workforce.”

3 Cosas’ Strike Picket and Battle Bus

It meant an early start for me, although the pickets had been outside Senate House for four hours when I arrived at 9am. Living outside London though on its edge I seldom arrive before 10am as it doubles my travel costs and I’ve never been a happy early riser. Fortunately the weather was good, a bright winter day and I’d dressed for the weather with thermal underwear, thick socks and a woolly hat, though it was still pretty chilly on top of the open-top bus.

The bus turned out to be a 1960 Routemaster which was sold by London Transport in 1986 but only converted to open-top in 2001. (I’d long thought that there was a plentiful supply of such vehicles after drivers attempted routes under low bridges, but apparently not, although a couple of bridges near where I live have had quite a few victims over the years.) Compared to modern buses, Routemasters offered a very bumpy ride with considerable vibration, and taking pictures on the upper deck required some faster than normal shutter speeds and most of the time working one-handed while clinging on with the other.

Space on bus tops is also quite small and moving around impeded both by the seats and the other riders (I think it’s a more appropriate term than passengers) and though they were very cooperative the top of the bus was pretty full. Most of the pictures I made were taken when the bus was stopped either at junctions or for short protests and my fisheye lens proved really useful.

The bus trip began at Senate House, and then began an extensive tour around central London, making a tour of various university sites where IWGB members were striking. There was a great deal of booing as we passed the Unison headquarters on Euston Road, as many of the workers had left Unison in disgust as they felt the were not supporting the demands of low-paid workers. The IWGB had intended to stop outside the offices of The Guardian newspaper, but had been held up too much by London’s traffic and drove past and on to Parliament Square.

Here we jumped off the bus and marched to Parliament where the IWGB had arranged to meet Labour MPs John McDonnell and Jeremy Corbyn for a short rally (and Andy Burnham sent a short message of support.)

There was a short shower before the bus came to pick us up on the Embankment, taking us to a side street near the Royal Opera House. Everyone kept quiet as we got off, then rushed around the corner and into the foyer. IWGB members there had voted for a strike the following month for union recognition and the London Living Wage.

In the foyer we were met by a man who introduced himself as the Unison Health & Safety rep and told the IWGB President and the other protesters that the ROH had already agreed that the cleaners will get the Living Wage, but had not yet told them. The Opera House recognises Unison, despite the workers almost entirely being IWGB members. It’s a ridiculous situation but one which is allowed under our poor trade union laws, though not one that makes sense for either workers or employers.

After making their views clear the IWGB members left quietly and got back onto the bus for the final visit of the day, to the Angel Islington, where Cofely GDF-Suez (who took over employing the workers at the University of London from the former contractor Balfour Beatty Workplace in December) has its offices. As at the Royal Opera House, there were plenty of police present and waiting for the protesters, but here they managed to lock the metal gates on the two entrances to Angel Square as the bus arrived, leaving the protest to take place in front of one of them in Torrens Place.

From here the bus was going on to the union offices at the Elephant and Castle and I was invited to join them for a very late mid-afternoon lunch but unfortunately I had work to do on the many pictures I had taken and had to leave them and make my way home.

IWGB at Cofely GDF-Suez
IWGB in Royal Opera House
IWGB at Parliament
‘3 Cosas’ Strike Picket and Battle Bus


John Lewis Cleaners Protest

Monday, January 3rd, 2022

A protester holds a message from John Lewis customer Una Kroll: ‘Outsourcing is a way of avoiding responsibility’

John Lewis Cleaners Protest
On Saturday 3rd January 2015 I met cleaners from the Cleaners And Facilities Branch of the IWGB (Independent Workers Union of Great Britain) outside John Lewis’s flagship Oxford Street store. They were there to hold a protest rally demanding the company lived up to its ethical reputation and paid the workers who keep the shop clean a living wage.

When John Spedan Lewis set up his small drapers shop on Oxford Street in 1864 he had the revolutionary idea of involving those who worked for him in the running and progress of the business, setting up a constitution that made all of them partners.

The ultimate purpose was expressed in Principle 1 of this consitution:

The happiness of all its members, through their worthwhile and satisfying employment in a successful business.
Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.

John Lewis Partnership

Green Party London Assembly member Jenny Jones, Baroness Jones of Moulsecoomb, speaking at the protest

But although staff on the counters and running other aspects of the business remain partners – and almost every year get an extra bonus payment as a share of the profits, the cleaners who work in the store who are not included in the scheme and say that in this and other respects they are being treated as second-class citizens.

Although the cleaners work in the store next to the John Lewis partners they are not employed by John Lewis. John Lewis pays a cleaning contractor to employ its cleaners, who get lower rates of pay and far inferior conditions of service than staff who are directly employed.

This lets John Lewis maintain the pretence of being an ethical employer while these people who work there get bullied, work under poor and often unsafe conditions, are paid less than a living wage and get only statutory minimum holidays and sick pay.

Mick Dooley of London TUSC

Neither John Lewis nor the cleaning contractor recognise the IWGB although a large majority of the cleaners belong to it, and neither had been willing to engage in talks about the dispute. John Lewis attempts to disclaim any responsibility for the cleaners, but the trade unionists and others who came to speak dismissed this as a a shallow attempt at deception. The work done by the cleaners takes place in the store and is essential to its running and should be properly recognised and paid.

In a protest before Christmas I had met with members of the IWGB in the restuarant at the top of the store and photographed an unannounced protest by them inside the store. This time was very different, with the protest being held on the wide pavement outside and given as much advance publicity as possible.

The union had received considerable support from John Lewis customers, with over 125,00 signing a petition calling on the company to live up to its ethical reputation and ensure that the cleaners are paid a living wage. Some of them came to protest with the union.

After speeches in front of the store on Oxford St, the protesters marched around the block containing the store which has entrances for shoppers on three sides. Although they arrived at some of these before the police and security they made no attempt to go inside, determined to avoid any trespass, though there were some arguments with police over a thin metal line in the pavement which marked the edge of the property.

Many shoppers on the street stopped briefly to find what the protest was about and most expressed support for the workers. The main doors to the store were closed by John Lewis security staff for much of the roughly an hour and a half protest.