cleaning contractor

LSE Decorated Against Inequality & Corruption – 2017

LSE Decorated Against Inequality & Corruption: On Tuesday 25th April 2017 students and workers in the ‘Life Not Money’ campaign took part in “a colourful nonviolent direct action calling on the LSE to change from what they say is thirty years of growing neglect, cruelty and outright corporate greed towards workers and staff at the school to something beautiful and life affirming.”

The main organiser of the protest was Roger Hallam, currently serving time in jail for conspiracy to cause a public nuisance for organising protests to block the M25 motorway in 2022, sentenced to five years, but marginally reduced on appeal to 4 years. At the time of the protest he was a Ph.D student at nearby King’s College London, “researching how to achieve social change through civil disobedience and radical movements.” I knew him from photographing him carrying out practical work on the subject on a number of occasions, mainly against air pollution from London’s traffic.

At this protest, Hallam was one of a number of people who decorated the wall of the LSE Garrick Building with water-soluble chalk including the slogan ‘CUT DIRECTORS PAY BOOST WORKERS PAY WE ALL KNOWN IT MAKES SENSE’. They also blu-tacked some small posters resembling £50 notes to the wall.

The group then sat around in a small circle on the pavement in front of their work holding a party, talking and joking and eating sandwiches. Four of them had decided they would wait and hope that they were arrested to show up the LSE and its failure to live up to its stated aims.

They pointed out to the police that they had caused no real damage and offered to remove the markings with the damp sponges that they had brought with them for the purpose, but the LSE security manager refused to let them touch the wall.

Police then handcuffed the four and took them away one by one. They offered no resistance, but Hallam went limp and police had to drag him away. I don’t think any of my pictures from the protest were used by the mainstream press at the time, but one of my pictures of the arrest did appear in quite a few newspapers at the time of his trial for the M25 incident and at his earlier trial after he was found with a toy drone without batteries close to Heathrow – in breach of bail conditions.

Earlier when I arrived at the LSE I met Lisa McKenzie who took me to the shop to show me the t-shirt with LSE written in currency symbols, pound, dollar and Euro, £$€.

This was said by the protesters to show the true face of LSE management – an institution which values money above all else and students soon fixed posters and flowers to the shop window. After this protest the t-shirt was removed from display at the shop and is no longer on sale.

This, they said was an example of the ‘Student-Led teaching‘ the LSE prides itself on, condemning the LSE’s attitude to its key low paid workers. The also said that the cleaning contractor Noonan was an exemplar of spectacularly bad management, alleging among other things that “Women have to sleep with management to get extra hours…”

The protest was in support of the campaign launched in September 2016 by the United Voices of the World during the LSE’s 3-day ‘Resist’ Festival organised by McKenzie to bring the outsourced cleaning workers back into direct employment by the LSE.

I left shortly after the arrest, but returned 3 days later to view the alleged criminal damage, finding no trace of it but several security men guarding the wall.

More on My London Diary at LSE decorated against inequality & corruption.

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Justice for LSE Cleaners – 2016

Justice for LSE Cleaners: Cleaners at the London School of Economics, one of the UK’s most prestigious universities, had begun their campaign to get decent working conditions at the end of September 2016. On 2nd December there was a protest at the LSE in support of this.

The LSE itself could not possibly have been seen to employ the cleaners under the exploitative terms and bullying management they were working under, but were turning a blind eye to what was happening to workers on their site who were employed under a contract between the LSE and cleaning company, Noonan.

Outsourcing contracts such as these are always a bad deal for workers. At the LSE they were getting only the statutory minimum holidays, sick pay and pension contributions, while workers on similar grades directly employed by the LSE have more generous terms.

The cleaners had also lost rest facilities and were not allowed in the canteen with other workers. They were being exposed to dangerous chemicals without proper protection and were not allowed to use lifts to move heavy equipment between floors were are generally treated like dirt.

At the start of the campaign one of the cleaners, Alba Pasimo, had shocked the meeting by standing up and describing how she had been sacked this week by the cleaning contractor after 12 years of service at the LSE.

Their campaign, led by their union the United Voices of the World, was widely supported by LSE students, some teaching staff and others from the trade union movement.

A series of protests, including this on December 2nd 2016, supported the campaign for the re-instatement of sacked cleaner Alba, better management with achievable workloads and the same conditions of service including sick pay, pensions and paid leave from contractor Noonan as those of equivalent grade staff directly employed by the LSE. They were also calling for union recognition of the UVW.

Considerable building work taking place at the LSE meant that the only direct route between the Old Building in Houghton Street and the rest of the campus was through that building, and after a rally outside, the protesters marched into the building, ignoring attempts by security staff to stop them, to make their way through.

They marched around the rest of the campus and then to the offices used by both the LSE and the cleaner’s employers Noonan on the corner of Aldwych at No 1 Kingsway where they held a rally on the wide area of pavement.

They then went back onto the campus for a final rally outside the LSE Library, warning the LSE management that actions like this will continue until Alba is reinstated and the cleaners get an offer of equal treatment from Noonan and the LSE.

In August 2017 the UVW were “proud to announce that the LSE cleaners will be BROUGHT IN-HOUSE and become employees of the LSE from Spring 2018! This will ensure they get, among other things, 41 days annual leave, 6 months full pay sick pay and 6 months half pay sick pay, plus proper employer pension contributions of up to 13% of their salary.”

*UVW’s Petros Elia photographs a LSE manager who has been photographing the protest*

Alba had been reinstated following an industrial tribunal hearing in July 2017 which declared her “dismissal not only unlawful but profoundly and manifestly unfair.”. The UVW then stated “Alba was the 5th sacked cleaner we have got reinstated at the LSE in the last year.”

The UVW continues to fight for the LSE cleaners. In 2023 it forced the LSE to back down and reinstate a UVW strike leader and migrant cleaner from Colombia who had played an important role in a fight over the underpayment of holiday pay. And they forced the LSE to repay a significant part of the holiday pay which workers are owned, though a legal fight continues to get the rest. At the LSE and in many other workplaces and sectors the UVW continues to struggle for justice for low paid workers.

More on the protest on 2nd December 2016 at Justice for LSE Cleaners.

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LSE Cleaners Protest, Police Arrest Lisa

LSE Cleaners Protest, Police Arrest Lisa: On Wednesday 15th March 2017, students and supporters joined cleaners on the picket line at the London School of Economics for a lunchtime rally on the first day of the 2 day strike by members of United Voices of the World union.

Cleaners at the LSE have felt let down by management at least since January 2012 when the contractor who the LSE had outsourced them to cut their hours and was bullying them into signing new contracts.

As I wrote back then, “Outsourcing – as doubtless research by the LSE will have shown – almost invariably leads to lower wages and poorer working conditions for the staff involved. And although the cuts and alleged bullying is being carried out by Resource Group, the responsibility for it must lie with the LSE who are responsible for the contract with them.”

In September 2016 the cleaners with the United Voices of the World trade union launched a new campaign for parity of treatment with other workers at the university with a meeting which was a part of the LSE’s 3-day ‘Resist’ Festival organised by LSE research fellow Lisa McKenzie which had featured talks and debates often critical of the LSE, with contributions by LSE Professor of Anthropology David Graeber and Martin Wright of Class War and in particular a damning indictment by Simon Elmer of Architects for Social Housing (ASH) of a report by a group of LSE academics on the redevelopment of the Ferrier Estate, deliberately run-down, demonised and emptied by Greenwich Council from 1999 onwards, as Kidbrooke Village.

The protest on 15th March 2017 began with a rally on the LSE campus demanding equal sick pay, holidays and pensions etc to similar workers directly employed by the LSE and an end to bullying and discrimination by their employer Noonan.

Grim Chip of Poetry on the Picket Line performed and there were several speeches by UVW members including LSE cleaner Mildred Simpson.

The protesters then marched the short distance across Kingsway to the LSE Estates Division where cleaning contractors Noonan have their LSE office. They walked in and occupied the foyer there for over and hour, only leaving after being promised that Allan Blair LSE Director of Facilities Management would talk with the cleaners union the United Voices of the World.

As they left the foyer, police jostled some of them before assaulting and arresting LSE academic Lisa McKenzie, charging her with assault and then bundling her into a waiting police van.

Apparently the receptionist at the estates office had complained that she had been assaulted by McKenzie as the four people holding the UVW banner pushed past her on their way into the office. I had been following close behind them and neither I nor the other protesters had seen any evidence of assault.

None of the other three holding the banner were arrested and it seemed fairly clear that the arrest was not for any offence. Perhaps the police were still aggrieved after a case against her when she was wrongly charged for three offences at a protest in Febnuary 2015 was thrown out of court. That had taken place at the time she was standing in the General Election against Iain Duncan Smith and was an arrest that appeared clearly politically motivated.

But on this occasion it could well have been that the LSE management had pointed her out as a trouble-maker. McKenzie, a working class academic and author of a highly acclaimed study of class and culture on the Nottingham estate where she lived for more than 20 years has been the a subject of constant criticism from others both inside the LSE and in the wider academic community, and when her contract there came to an end it was not renewed.

The protesters were left angry and confused. Why was Lisa being picked on? The protesters felt it must be politically motivated and it was difficult to see any other reason. I think she was later released without charge, possibly because there was CCTV evidence that showed there was no case to answer.

More on My London Diary:
Police arrest Lisa again
LSE cleaners strike and protest

Chase Farm & Barbican Cleaners

Ten years ago on Saturday 2nd February 2013 I went to Enfield to photograph a march against the planned closure of A&E and maternity services at Chase Farm Hospital there. I left the march to travel into central London for a protest by cleaners outside the Barbican Centre.

Save Chase Farm Hospital – Enfield

The march in Enfield took place a week after a massive march in South London against the closures at Lewisham hospital, but the march in Enfield was a rather smaller affair, with just a few hundred taking part.

Tory politicians including David Cameron, Andrew Lansley and Nick de Bois, by the time of this march Prime Minister, Health Secretary and local MP respectively, had visited the hospital in 2007 and pledged support for stopping closure of A&E and maternity services at Chase Farm.

Their promises turned out to be worthless once the Tory party had come to government and de Bois elected, plans for the closures were approved by Andrew Lansley in September 2011 and were due to come into force in November 2013.

But the local fight against closure had continued, now led by the North East London Council of Action, with daily pickets outside the hospital where the units are due to close this November. The march was also supported by the Save Chase Farm campaign and the London Fire Brigade Union as well as Unison and there were people with a banner from another North London hospital, the Whittington Hospital at Archway, where vigorous local protest stopped closures of A&E and maternity a few years ago, but where the management is again proposing cuts.

The hospital was then run by the Barnet and Chase Farm NHS Hospital Trust which included Barnet and North Middlesex hospitals who intended to spend £35million to expand A&E and maternity services at Barnet to replace those at Chase Farm and to make a £80million refurbishment of the 1970s Tower Block at the North Middlesex.

Around two hundred people gathered at the war memorial on Chase Green where there were some folk songs before the march set off to Enfield town centre, where many local shoppers showed their support.

The march then continued on its way to the hospital, with some of those taking part chanting ‘Occupy Now’. I had to leave them before they reached the hospital as I had promised to go to the Barbican, but later heard that a small group had occupied a part of one building and were evicted around 10pm that evening.

Despite the protests and an unsuccessful legal bid by Enfield Council to postpone the changes the Maternity Unit closed on 20th November 2013 and the Accident and Emergency Department on 9th December 2013. The closure remained controversial and although a Healthwatch Enfield report found no evidence that the closure of A&E had an adverse effect on Enfield residents ability to access emergency services, it was unconvincing, partly because of the failure of the three hospitals to provide adequate data.

More pictures Save Chase Farm Hospital.

Cleaners Protest at Barbican, Barbican Arts Centre – City of London

The Industrial Workers of Great Britain (IWGB) which represented the Barbican cleaners had declared an official dispute at the Barbican Centre in November 2012 and this was the latest in a series of protests.

The cleaners were protesting for the London Living Wage and also against unfair treatment and a union ban by cleaning contractor MITIE.

Although the City of London Corporation which owns the Barbican Centre has come out in support of the London Living Wage and pays all its workers at or above this, it is happy to outsource the cleaning to MITIE, a large and highly profitable company paying its CEO over a million pounds a year but with the cleaners on only £6.90 an hour, around one fifth less than the then London Living Wage of £8.55.

MITIE responded to the union claims with a letter to employees including “IWGB representatives will not be permitted access to any MITIE site, including the Tower of London, Barbican etc. to support the IWGB members who are employed by MITIE. We appreciate that many sites, where our employees undertake work for our clients, are open to public access, but no member of IWGB should discuss union business with any MITIE employee during their working hours or on premises within which they are employed.“

Despite this a spokesman for the City of London Corporation who are the owners of the Barbican denied in a post of Facebook that there is any ban on the union at the centre.

The protest took place outside the main entrance to the Barbican Arts Centre, with the protesters careful to leave room for people wanting to enter or leave the building. As well as making a loud noise with drumming, air horns and whistles they also shouted slogans, both in English and in Spanish, the first language of many of the cleaners.

There were also speeched, and one of the Barbican cleaners spoke about the low wages and poor working conditions, and the feeling by cleaners that they are treated like dirt rather than given the respect due to any person. He told how his pregnant wife had been forced to work with chemicals that were known to be dangerous for pregnant women, risking a miscarriage, despite her complaints. MITIE had failed to discipline the manager responsible in any way. Fortunately despite the exposure, his wife had given birth to a healthy child.

The protest was still continuing as I left for home and I could still hear the noise they were making – though faintly – as I reached Moorgate station, almost a quarter of a mile away despite the tall buildings lining the streets. It was a peaceful protest but one determined to be noticed and to make its complaints heard, something which the government has now made illegal.

Cleaners Protest at Barbican.

End Indefinite Detention, Don’t Sack Cleaners

End Indefinite Detention, Don’t Sack Cleaners – two protests I photographed on Saturday 7th May 2016, one on the edge of London and the other in the centre.

Detention Centres Shut Them Down – Harmondsworth, Saturday 7th May 2016

Mostly protests begin later than expected and I was surprised when I arrived at Europe’s largest detention centre complex at Heathrow, two Category B prisons, Colnbrook & Harmondsworth, managed by private security company MITIE to find that the action organised by the Anti Raids Network as a part of a day of action at all UK detention centres had already begun.

Most of the protesters had come out to the protest on the west edge of Greater London from the centre and had apparently got there earlier than they expected and had immediately rushed past the few security guards onto the private roadway between the two prisons to communicate with the detainees who had gathered around the windows of the two blocks behind their 20 ft high fences. I’d photographed earlier protests here where the protesters had walked noisily around the Harmondsworth block (strangely on the Colnbrook side of the complex) on the rough track around the fence, but the centre was now under new management and MITIE were determined to keep them further away.

As I arrived and talked with the small group who had remained at the entrance those inside appeared at the far end of the road, being slowly moved out by the police reinforcements who had arrived shortly before me, and I followed protesters down the road to join them.

As well as making a lot of noise with pots and pans, megaphones and kicking the solid metal bottom of the fence, the protesters also held up a large banner with a phone number so that the detainees could contact them and tell them what was happening inside. At first the police made slow progress in moving them along, but soon another police van arrived with more officers and they were able to move them quickly to the front of the complex.

After regrouping there, most decided to walk along to the public footpath that runs along the east edge of the centre. Although bushes and small trees in front of the fence made the centre almost invisible, it was easy to hear the detainees shouting from inside and for them to hear the protest. Soon phone contact was made with some of them and they were able to speak over a megaphone. As I wrote back in 2016:

“Bashir from Lebanon told us he had been held in detention for 18 months and that his wife and children need his help, but he is stuck inside, unable to see them or do anything. Indefinite detention such as this seems a clear breach of so many of the human rights that everyone in the UK should be entitled to under our Human Rights Act 1998. Treating people like our system does is simply shameful.”
Detention Centres Shut Them Down – where there is more about the protest.

Cleaners invade Barbican Centre – Barbican, London, Saturday 7th May 2016

I left to make my way to central London where Cleaners union United Voices of the World were holding a flashmob at the Barbican Centre after cleaning contractor Servest proposed making many of the cleaners redundant or severely cutting their hours and pay. As well as the UVW, the action was supported by activists from the Bakers Union, Class War, SOAS Unison, Unite Hotel workers branch and IWGB Couriers branch.

I met the cleaners close to Moorgate Station and walked with them towards the Barbican, where they burst into a run as they turned a corner and rushed into the main entrance, past a couple of security guards who had no chance of stopping the unexpected arrival. They made there way to the middle of the arts centre, to protest noisily outside the hall where customers were entering a sold-out concert of music by Yann Tiersen.

After a few minutes police arrived and told the protesters they must leave or be arrested, and after some argument they slowly and noisily made their way back towards the main entrance, with police continuing to harass them.

They continued to protest on the street outside the main entrance, and the protest was still continuing there when I left for home.

More on My London Diary at Cleaners invade Barbican Centre.