Cleaners Protest at Tower of London – 2012

Cleaners Protest at Tower of London: On Saturday 3rd November 2012 the trade union Industrial Workers of Great Britain (IWGB) held a high profile protest outside the Tower of London as a part of their campaign to get the London Living Wage, better contracts and improved working condition and management for the workers who clean the Tower, one of London’s major tourist attractions.

Cleaners Protest at Tower of London - 2012

The Tower of London is run by a charity, ‘Historic Royal Palaces’, which also runs other royal palaces on behalf of the Crown, but they employ no cleaners. Instead they were using the cleaning contractor MITIE to employ the workers who clean the Tower and make it fit for visitors. By outsourcing the work in this way they try to deny responsibility for the poverty wages, lousy pensions, holidays and sick pay, poor physical conditions, overworking and bad management of their workers.

Cleaners Protest at Tower of London - 2012

The IWGB was formed by Latin American cleaners organising for better working conditions earlier in 2012 after they had become disillusioned with the lack of support for lower paid workers by some of our traditional unions as “a worker led union organising the unorganised, the abandoned and the betrayed.”

Cleaners Protest at Tower of London - 2012
IWGB organiser Alberto Durango at the Tower

It remains a powerful grass-roots trade union, based on building workers’ power and developing leadership by its members, taking action through strikes, powerful protests and legal actions and developing solidarity across cultural and language barriers.

Cleaners Protest at Tower of London - 2012
PCS members came to support the protest

The union has developed significantly since 2012 and has had many victories in its campaigns to improve the conditions of low paid workers. It now “organises couriers, cycling instructors, charity workers, yoga teachers, cleaners, security officers, video game workers, nannies, university workers, foster carers, private hire drivers and more.”

Cleaners Protest at Tower of London - 2012
Security stop the protesters at the gate, where the protest continues

I reported on many of the protests by the IWGB and other grass-roots unions including the United Voices of the World (UVW) over the years – and you can see many of my reports on My London Diary. There had been a number of protests by cleaners before these unions were formed, but they brought a new level of activity and creativity to the protests.

Owen Jones speaking

The campaign for a London Living Wage was started by London Citizens in 2001 and recognises the extra costs of living in the city – something that had long been recognised in professions such as teaching, where teachers in Greater London received a London allowance. The London Living Wage level is calculated independently and supported by successive Mayors of London, but companies are not obliged to pay the extra amount above the National Minimum Wage (rebranded the National Living Wage for those over 21 a few years ago.)

A speaker from PCS

As I wrote in 2012, the London Living Wage “still meets with bitter opposition from some of the most profitable companies around who are low pay employers, including MITIE, who last year increased their profit margins to 5.6% and had a pre-tax profit of £104.5m.”

A cleaner speaking

The IWGB’s campaign as I also wrote, is “not only about wages, but also about civil rights, dignity and respect. MITIE seems to be treating its workers and employment law with contempt. The cleaners demand justice and fair treatment, and say they are treated as medieval serfs. They are asking for:

• the London Living Wage of £8.30 per hour
• proper contracts which reflect the actual hours of work and provide
    holidays and other normal employment benefits
• adequate staffing levels to cope with the workload
• proper changing and washing facilities
• proper Health & Safety training for managers and workers, and risk
    assessments of tasks
• proper safety equipment including protective gloves etc"

MITIE’s response to the campaign was simply “to ban the IWGB. Senior HR Manager Kevin Watson-Griffin stated ‘IWGB representatives will not be permitted access to any MITIE site, including the Tower of London, Barbican etc. to support the IWGB members who are employed by MITIE.'”

After an hour or so of noisy protest it was time to go – but with the message “We’ll be back

On My London Diary you can read more about the protest at the Tower, including what actually happened at this very public, very visible and very noisy protest which received considerable support from trade unionists from other unions involved with cleaners including the PCS, RMT and Unison. I also wrote about some of the speakers and their speeches and the photographs include most of them including journalist Owen Jones.

More on My London Diary at Cleaners Protest at Tower.


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Chase Farm & Barbican Cleaners

Ten years ago on Saturday 2nd February 2013 I went to Enfield to photograph a march against the planned closure of A&E and maternity services at Chase Farm Hospital there. I left the march to travel into central London for a protest by cleaners outside the Barbican Centre.


Save Chase Farm Hospital – Enfield

Chase Farm & Barbican Cleaners

The march in Enfield took place a week after a massive march in South London against the closures at Lewisham hospital, but the march in Enfield was a rather smaller affair, with just a few hundred taking part.

Chase Farm & Barbican Cleaners

Tory politicians including David Cameron, Andrew Lansley and Nick de Bois, by the time of this march Prime Minister, Health Secretary and local MP respectively, had visited the hospital in 2007 and pledged support for stopping closure of A&E and maternity services at Chase Farm.

Chase Farm & Barbican Cleaners

Their promises turned out to be worthless once the Tory party had come to government and de Bois elected, plans for the closures were approved by Andrew Lansley in September 2011 and were due to come into force in November 2013.

But the local fight against closure had continued, now led by the North East London Council of Action, with daily pickets outside the hospital where the units are due to close this November. The march was also supported by the Save Chase Farm campaign and the London Fire Brigade Union as well as Unison and there were people with a banner from another North London hospital, the Whittington Hospital at Archway, where vigorous local protest stopped closures of A&E and maternity a few years ago, but where the management is again proposing cuts.

The hospital was then run by the Barnet and Chase Farm NHS Hospital Trust which included Barnet and North Middlesex hospitals who intended to spend £35million to expand A&E and maternity services at Barnet to replace those at Chase Farm and to make a £80million refurbishment of the 1970s Tower Block at the North Middlesex.

Around two hundred people gathered at the war memorial on Chase Green where there were some folk songs before the march set off to Enfield town centre, where many local shoppers showed their support.

The march then continued on its way to the hospital, with some of those taking part chanting ‘Occupy Now’. I had to leave them before they reached the hospital as I had promised to go to the Barbican, but later heard that a small group had occupied a part of one building and were evicted around 10pm that evening.

Despite the protests and an unsuccessful legal bid by Enfield Council to postpone the changes the Maternity Unit closed on 20th November 2013 and the Accident and Emergency Department on 9th December 2013. The closure remained controversial and although a Healthwatch Enfield report found no evidence that the closure of A&E had an adverse effect on Enfield residents ability to access emergency services, it was unconvincing, partly because of the failure of the three hospitals to provide adequate data.

More pictures Save Chase Farm Hospital.


Cleaners Protest at Barbican, Barbican Arts Centre – City of London

The Industrial Workers of Great Britain (IWGB) which represented the Barbican cleaners had declared an official dispute at the Barbican Centre in November 2012 and this was the latest in a series of protests.

The cleaners were protesting for the London Living Wage and also against unfair treatment and a union ban by cleaning contractor MITIE.

Although the City of London Corporation which owns the Barbican Centre has come out in support of the London Living Wage and pays all its workers at or above this, it is happy to outsource the cleaning to MITIE, a large and highly profitable company paying its CEO over a million pounds a year but with the cleaners on only £6.90 an hour, around one fifth less than the then London Living Wage of £8.55.

MITIE responded to the union claims with a letter to employees including “IWGB representatives will not be permitted access to any MITIE site, including the Tower of London, Barbican etc. to support the IWGB members who are employed by MITIE. We appreciate that many sites, where our employees undertake work for our clients, are open to public access, but no member of IWGB should discuss union business with any MITIE employee during their working hours or on premises within which they are employed.

Despite this a spokesman for the City of London Corporation who are the owners of the Barbican denied in a post of Facebook that there is any ban on the union at the centre.

The protest took place outside the main entrance to the Barbican Arts Centre, with the protesters careful to leave room for people wanting to enter or leave the building. As well as making a loud noise with drumming, air horns and whistles they also shouted slogans, both in English and in Spanish, the first language of many of the cleaners.

There were also speeched, and one of the Barbican cleaners spoke about the low wages and poor working conditions, and the feeling by cleaners that they are treated like dirt rather than given the respect due to any person. He told how his pregnant wife had been forced to work with chemicals that were known to be dangerous for pregnant women, risking a miscarriage, despite her complaints. MITIE had failed to discipline the manager responsible in any way. Fortunately despite the exposure, his wife had given birth to a healthy child.

The protest was still continuing as I left for home and I could still hear the noise they were making – though faintly – as I reached Moorgate station, almost a quarter of a mile away despite the tall buildings lining the streets. It was a peaceful protest but one determined to be noticed and to make its complaints heard, something which the government has now made illegal.

Cleaners Protest at Barbican.