Zero Hours at Sports Direct, Cleaners at John Lewis Westfield

Zero Hours at Sports Direct, Cleaners at John Lewis Westfield – On Saturday 3rd August 2013 I photographed one of many protests calling for an end to zero hours contracts at Sports Direct branches then hurried to Stratford, where a surprise protest inside the store demanding demanded that their cleaners get a living wage and be treated in the same way as other workers in the store.

End Zero Hours Contracts – Sports Direct, Oxford St

Over 85% of the 20,000 part-time staff at Sports Direct branches across the country were on Zero-hour contracts which deprived them of sick pay, holiday pay and other employment rights. These contracts have no guaranteed weekly hours or income and have now become widely used – including by Buckingham Palace and 13 out of 32 London Boroughs.

Essentially they deny the whole concept of a contract as normally understood, agreements without substance which gravely disadvantage workers. They provide no guaranteed weekly hours or income and are used to cut wages and avoid holiday pay and pensions. Despite no guarantee of any income, they oblige the workers to be available for work at the employer’s whim, making it impossible for them to take on other work.

Zero hours contracts are also illegal if they do not give workers the statutory minimum requirements for paid holidays, wages, sick pay, maternity pay etc, but these again are difficult to enforce. There are various types of zero hours contracts but all are essentially designed to exploit workers.

The protest started with around 50 people making a lot of noise on the pavement outside the shop and handing out leaflets to the many shoppers passing by. Many of those who took the leaflets expressed surprise that such contracts were legal – and a change in law in 2015 made it illegal for contracts to deny employees the possibility of working for another employer – though there is no effective mechanism to stop employers penalising workers who turn down shifts offered because they have another job at that time.

After around 50 minutes the protesters surged into the small street-level area of the store, intending to go down the escalator leading to the main store area. Security staff blocked their path and told them to stop, and they did. One security man tried to push a protester who complained he was being assualted but otherwise the situation remained calm, with people blocking the way to the escalators in protest being watched by police and security.

A police officer came to talk with one of the leading protesters, who made it clear they were taking care to cause no damage and would shortly leave after making their point. The officer retired and after a few minutes people left the store to continue the protest on the pavement for a few minutes before calling an end.

More at End Zero Hours Contracts – Sports Direct.


Cleaners in John Lewis Westfield – Westfield Centre, Stratford

I walked from Oxford Street to take the Central Line to Stratford where I met a group of members of the IWGB outside Stratford Station on their way to protest inside John Lewis. They have been conducting a long term campaign to get the cleaners in John Lewis stores to be treated like others who work on the shop floor.

John Lewis is very proud of the fact that its workers are ‘partners’, with higher pay and better benefits than other shop workers, getting a share in the company’s profits – in 2013 this was a bonus equivalent to nine weeks pay. But the staff who keep the store clean get low pay, lousy conditions of service and are generally treated like dirt by the contract company that employs them.

The cleaners want to be directly employed by John Lewis and so get a share in the profits and the better conditions. They were then getting £6.72 per hour, considerably less than the London Living Wage of £8.55 an hour set by the GLA and backed by the London Mayor, and only statutory sick pay, holidays and pensions from the contracting company which employed them.

Their claims are supported by many of the ‘partners’ they work alongside, and by many John Lewis customers. But the ‘partners’ are afraid to speak out; one of them, Ralph Ashley who worked at Stratford did so and urged his fellow workers to join the IWGB, and was targeted and sacked after he gave an interview to the Guardian. As well as their own demands, the protesters also demanded he get justice and be re-employed.

The IWGB members and supporters kept quiet as they moved through Stratford Westfield and made their way to to the third floor restaurant in the large John Lewis store where they got out banners, whistles, plastic trumpets and megaphones before moving out into the centre of the shop for a noisy protest.

Their noisy protest as they marched around the different levels of the store to make their way to the escalators handing out leaflets attracted a great deal of attention and they stopped occasionally to explain the protest and many stopped to watch and listen.

Eventually they reached the first floor ‘street’ level, holding a slightly longer protest there before moving outside. Here a small group of Westfield Security tried to stop the protest and to prevent me taking pictures both with little success. Eventually we left the enclosed street and went outside and around the side of the store.

As the protesters were packing up the police arrived and having been assured that this was a peaceful protest and that the protesters were about to leave took no further action.

Much more at Cleaners in John Lewis Westfield.


3 Cosas at London University 2013

3 Cosas at London University 2013

3 Cosas at London University 2013: The protest around the University of London Senate House on Wednesday 17th July 2013 was part of a long running campaign to get all workers at the university decent pay and conditions of service. At it’s root was the attempt by the university to dissociate itself from any responsibility for many lower-paid staff – cleaners, security, catering – whose work is essential to the running of the university by employing them indirectly through outsourcing companies.

These staff work alongside others directly employed by the university who get good contracts with decent provision of pensions, holiday entitlement and sickness pay, but are on rock-bottom contracts, receiving only the statutory minimum requirements. Things are usually made worse by bullying managers from the outsourcing companies who overload the workers and often fail to provide proper safety equipment for the jobs.

Some Unison branches, along with students from the University of London Union and some teaching staff and others from neighbouring London Universities had worked successfully together to improve wages and conditions of these lower paid staff, with protests in 2010-2011 getting the London Living Wage for the workers. They had now joined together to campaign for ‘3 Cosas’ – the three causes of sick pay, holiday pay and pensions, with the Spanish title reflecting the background of many of the university cleaners in London’s Latin-American community.

Green Party leader Natalie Bennett

Unison nationally had publicly dissociated itself from the protests by some local branches and had failed to support either for the successful Living Wage Campaign or the new 3 Cosas campaign. The Senate House Unison Branch had recently elected branch officers who supported the campaigns but the results of the election were annulled by the Unison union leadership.

This led to almost all of the outsourced workers and some of those directly employed leaving Unison in protest, joining the grass roots IWGB which had been active in its support and now represented a majority of the outsourced workers. Despite this the university refused to engage with the IWGB, continuing to recognise the far more submissive Unison who seem not to care about the low paid workers.

The protest on this day was larger and angrier than usual, as the University had called in police the previous day to handle a student protest – and police had arrested a young woman who had chalked a slogan on a wall plaque, charging her with criminal damage. Chalk was used by the protesters as it causes no damage and is easily wiped off.

The 3 Cosas campaign has received support from branches and officials of other trade unions, including the RMT and UCU, the university and college teachers. And among those who came to give their support was Green Party Leader Natalie Bennett who spoke briefly before have to rush off to a BBC interview.

Outside Stewart House

The protest began just outside the Senate House and as Bennett left the protesters moved into the open lobby area underneath the bottom of the building for a noisy few minutes chanting ‘Sick Pay, Holidays, Pensions, Now!’ and other slogans, blowing whistles and horns and using megaphone siren sounds to the accompaniment of some highly dynamic drumming from the SOAS samba band.

They then walked out from there and marched around the street to the south of the building opposite the British Museum North Entrance where there was a brief rally mainly to make those going into the museum aware of why they were protesting.

They walked back onto the university site for another noisy protest outside Stewart House, then back underneath Senate House where they stopped to listen to a speech from the ULU Vice-President. IWGB organiser Alberto Durango then invited everyone to go across the road and make their presence felt in front of the London School of Hygiene and Tropical Medicine, where the IWGB is just starting to fight for the cleaners there to get the London Living Wage.

After a few minutes there they returned for a final session at the Senate House for some final speeches. The woman who had been arrested for chalking the previous day was one of those holding a No Justice No Peace’ banner in front of a line of security staff blocking the entrance, and there were calls urging the university to drop the charge of criminal damage, and some of those present chalked slogans on the tarmac in a show of solidarity.

Many more pictures at London University Cleaners Protest


Clean Air and Fair Pay – 2019

Clean Air and Fair Pay – 2019. Two protests on Friday 12th July 2019 over different issues in different parts of London meant I had to leave the first before the rally at the end of the march.


XR East London marches for clean air – Bethnal Green

Clean Air and Fair Pay - 2019

The march from Paradise Gardens at the centre of Bethnal Green to Hackney Town Hall was the initial event in a weekend of play, protest and education which Extinction Rebellion East London had organised under the title ‘East London Uprising’.

Clean Air and Fair Pay - 2019

Paradise Gardens was an obvious and appropriate if ironic meeting point for this march calling for the urgent action on the environment we need if the planet is to remain habitable. Although this has been protected commonland since 1678, this public green space is a thin and rather neglected strip between the busy Cambridge Heath Road and Paradise Row, a narrower street lined mainly by Grade II listed houses. It used to be simply a part of Bethnal Green Gardens which are on the east side of the main road but got its current name from Paradise Row – and the northern part of the gardens across the traffic-clogged road became Museum Gardens.

Clean Air and Fair Pay - 2019

Until shortly before this protest this small area of park had been closed as it was being used by contractors for nearby construction work, with the proviso that they restore it after their work was finished. This appeared to largely have been done, and had not affected the main attraction of the area, the dozen or so large trees along both edges.

When I arrived, people were still getting ready for the march, though most were simply standing around and waiting, some were getting their faces painted while the marching band were practising playing together, and the march stewards were getting their instructions. But finally people lined up behind the main banner with its message ‘THE AIR THAT WE GRIEVE’ and moved onto the fume-laden Cambridge Heath Road.

Air pollution is a huge problem in London, with many areas well above the EU’s legal limits for various pollutants much or all of the time. Traffic is a major source both of gases such as nitrogen oxides and also particulates, and moving towards electric vehicles, though an improvement will not solve the problem as much of the most dangerous particulates come from tyres and brakes. We need to cut traffic, by reducing the need for movement, shifting hugely to public transport and moving to using bicycles, electric bicycles and scooters particularly for shorter journeys.

Air pollution is said to be responsible for almost 10,000 premature deaths in London each year, and a much larger number suffer from serious lung and other conditions from it, greatly reducing their quality of life and creating a heavy burden and costs for our healthcare system. But encouraging people to adopt healthier means of transport needs much more spending on making these safer and more convenient.

The march up one of the area’s busier roads was largely uneventful, though it will have delayed many on their journeys through the area, but it will also have made many people in the area more aware of the problems. Those who drive in London are used to delays, with an overcrowded system in which any minor problem can cause lengthy delays – and as a bus passenger it isn’t unusual I often find myself getting off and walking when I’m in a hurry.

I left the march shortly after it moved across the border from Tower Hamlets into Hackney and was going up Mare Street towards the Town Hall. I was sorry to have to miss the childrens’ assembly which was to take place there at the end of the march, but wanted to be sure to be in time for the protest at Senate House in the centre of London.

More pictures: XR East London marches for clean air


IWGB welcome new Vice Chancellor – Senate House, University of London

Most of the workers carrying out essential but low paid jobs at the University of London are not employed by the university but by contractors who provide their services to the university. This outsourcing results in the workers being poorly paid, often bullied and employed with only the minimum legal conditions of employment.

For years they have been protesting to be employed directly by the university and so get the same pay and working conditions as other staff in similar jobs that are on the payroll. In particular they want the same sick pay, holiday pay and pensions, and of course the London Living Wage.

Their campaigns have met with some progress – and three years on many have been brought in house, but the university dragged its feet for many years, spending large amounts on extra outsourced security staff and refusing to talk with the unions representing the low paid workers. Although trade union legislation means that as employers have to recognise unions, neither the contractors who employed these workers nor the university in whose premises they worked were willing to recognise or negotiate with their unions.

Progress has only been made by direct actions such as this by the grass-roots trade union IWGB, and by strikes by the workers. They had tried to meet with the new Vice-Chancellor Wendy Thomson but their request had simply been ignored.

After a rally at the main gates and a protest outside Student Central (the former University of London Union, closed down by the University because it supported the workers) the protesters returned to Senate House. A small group pushed down some flimsy barriers with the extra security unable to stop them and the rest surged in after them to dance noisily in protest in the yard in front of the locked entrance to Senate House.

More at IWGB welcome new Vice Chancellor


John Lewis Cleaners Protest

A protester holds a message from John Lewis customer Una Kroll: ‘Outsourcing is a way of avoiding responsibility’

John Lewis Cleaners Protest
On Saturday 3rd January 2015 I met cleaners from the Cleaners And Facilities Branch of the IWGB (Independent Workers Union of Great Britain) outside John Lewis’s flagship Oxford Street store. They were there to hold a protest rally demanding the company lived up to its ethical reputation and paid the workers who keep the shop clean a living wage.

When John Spedan Lewis set up his small drapers shop on Oxford Street in 1864 he had the revolutionary idea of involving those who worked for him in the running and progress of the business, setting up a constitution that made all of them partners.

The ultimate purpose was expressed in Principle 1 of this consitution:

The happiness of all its members, through their worthwhile and satisfying employment in a successful business.
Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards – profit, knowledge and power.

John Lewis Partnership

Green Party London Assembly member Jenny Jones, Baroness Jones of Moulsecoomb, speaking at the protest

But although staff on the counters and running other aspects of the business remain partners – and almost every year get an extra bonus payment as a share of the profits, the cleaners who work in the store who are not included in the scheme and say that in this and other respects they are being treated as second-class citizens.

Although the cleaners work in the store next to the John Lewis partners they are not employed by John Lewis. John Lewis pays a cleaning contractor to employ its cleaners, who get lower rates of pay and far inferior conditions of service than staff who are directly employed.

This lets John Lewis maintain the pretence of being an ethical employer while these people who work there get bullied, work under poor and often unsafe conditions, are paid less than a living wage and get only statutory minimum holidays and sick pay.

Mick Dooley of London TUSC

Neither John Lewis nor the cleaning contractor recognise the IWGB although a large majority of the cleaners belong to it, and neither had been willing to engage in talks about the dispute. John Lewis attempts to disclaim any responsibility for the cleaners, but the trade unionists and others who came to speak dismissed this as a a shallow attempt at deception. The work done by the cleaners takes place in the store and is essential to its running and should be properly recognised and paid.

In a protest before Christmas I had met with members of the IWGB in the restuarant at the top of the store and photographed an unannounced protest by them inside the store. This time was very different, with the protest being held on the wide pavement outside and given as much advance publicity as possible.

The union had received considerable support from John Lewis customers, with over 125,00 signing a petition calling on the company to live up to its ethical reputation and ensure that the cleaners are paid a living wage. Some of them came to protest with the union.

After speeches in front of the store on Oxford St, the protesters marched around the block containing the store which has entrances for shoppers on three sides. Although they arrived at some of these before the police and security they made no attempt to go inside, determined to avoid any trespass, though there were some arguments with police over a thin metal line in the pavement which marked the edge of the property.

Many shoppers on the street stopped briefly to find what the protest was about and most expressed support for the workers. The main doors to the store were closed by John Lewis security staff for much of the roughly an hour and a half protest.

At the LSE – Sept 29, 2016

I’d gone to the LSE to attend a session in the LSE’s 3-day ‘Resist’ festival organised by Lisa McKenzie, then a research fellow in the Department of Sociology there, though I imagine that this was one of several reasons her contract was not renewed. It’s OK if your work is purely academic, or if it supports the kind of people and companies that fund universities, but anything practical which supports the working classes is definitely infra-dig.

At the end of the session (more about it below) McKenzie called upon Petros Elia, General Secretary of the United Voices of the World trade union to which many of the LSE cleaners now belong. He accused the management of the LSE of failing to protect the interests of cleaners working there who they have outsourced to a cleaning contractor in a cost-cutting exercise without insisting on decent working conditions and conditions of service. He invited all present to a meeting to discuss action by the cleaners which was to be held as a part of the Resist festival later that day. I hadn’t intended to stay for that, but decided to do so.

Covid has made many re-evaluate the contributions of many low-paid workers, and to realise how essential their services are to the running of society. Cleaners are one such group and the meeting organised by the UVW made clear how terribly they were being treated by their employers, Noonan, while the LSE was happy to pocket the few pennies they were saving by outsourcing and look the other way to the injustices taking place under their own roof – while claiming the moral high ground and uncovering and moralising on those in societies around the world.

It was also a meeting which would have shattered any prejudices about low-paid workers being less intelligent, less aware or less articulate than those in higher positions. Many of them were migrant workers and speaking in their second (or third) language, though some through interpreters, but made themselves heard more clearly than the average cabinet minister in a radio or TV interview.

The cleaners’ campaign for parity of treatment with other workers employed directly was supported by students – including those on a new graduate course in Equality – and the students union General Secretary, several post-graduate students and staff. One of those present was LSE Professor of Anthropology David Graeber who so sadly died aged 59 just over a year ago and is much missed.

Students and staff continued to support the cleaners in various actions and the campaign was partly successful. The cleaners were brought in house in June 2017, but are still remained “frustrated and grieved by their continuing treatment as “second-class” workers.” A petition was launched in April 2021 making 14 demands. A major continuing problem is that the LSE does still not recognise or talk with the cleaners’ trade union, the UVW, but talks with Unison which never consults the cleaners and fails to represent many of their needs.

The earlier session of ‘Resist’ was a lengthy and detailed indictment by Simon Elmer of Architects for Social Housing of a report by a group of LSE academics on Kidbrooke Village, a development by Berkeley Homes and Southern Housing. This replaced the LCC-built Ferrier Estate in SE London, which was deliberately run-down, demonised and emptied by Greenwich Council from 1999 onwards.

Elmer accused the report of lies about the estate regeneration, of basing their report on that of the property developer and passing it off as their own, of placing the cultural legitimacy of an LSE report in the service of Government policy and the profits of Berkeley Homes and of accepting financial backing to validate the desired conclusions of their backers.

Elmer made a convincing case, but none of those responsible came to make any defence of the report, and it was hard to know whether there could have been any – though I suspect it might well have been only a matter of picking a few holes and making minor corrections to his analysis. Clearly universities should not be places where property developers or even governments call the tunes and the LSE would appear to have been caught out kowtowing to capital.

More at:
LSE Cleaners campaign launch
Simon Elmer of ASH indicts LSE


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


Protests – May 16th 2015

The purpose of protests is to bring whatever cause they support to the attention of others, particularly those who bear some responsibility for them or who could act in a different way to address the problem that led to the protest.

The current Police, Crime, Sentencing and Courts Bill seeks to make protests entirely ineffectual – allowing police to insist they will only take place where they will not be noticed and banning them from making any noise or causing any inconvenience. Given the Tory majority and the lack of concern for civil rights shown by most MPs it seems likely to come into force, but I think unlikely to actually be enforceable by police, though it will lead to clashes and arguments which will greatly reduce public trust in the force.

On May 16th 2015 I was privileged to be able to cover a protest by the grass roots trade union United Voices of the World from their meeting before the protest to the end of the event. Most of the members are low-paid migrant workers and most of the business was conducted in Spanish, with some key items translated into English for the benefit of me and the few other non-Spanish speakers.

From the meeting in Bethnal Green we travelled by bus to Liverpool St and then walked quietly as a group to meet up with others close to the Barbican. Many were carrying drums, flags and placards as they rushed past the two security guards on the door of the centre who held up a couple of them but couldn’t stop the rest, and the group made its way to the heart of the Barbican Centre, where people were already gathering for evening performances.

Rather than employ cleaners directly, the Barbican Centre uses a contractor, Mitie. The Barbican is a relatively good employer and offers its employees decent terms and conditions, but MITIE cuts costs to a minimum and has threatened the cleaners with sacking if they protest for a living wage and proper sick pay and other conditions, and the union says they employ bullying managers who disrespect staff and fail to provide proper working conditions. One disabled worker had recently been assaulted by a manager and accused of ‘terrorism’ after posting a short video clip showing his working conditions.

The protesters held a short noisy protest, using a megaphone to let the public know why they were protesting and calling for an end to the victimisation of trade unionists and for negotiations to get satisfactory conditions of work and service and a living wage. They called on the Barbican to meet its obligations to people who work there by insisting that any contracts they make include safeguards to protect the workers – rather than denying any responsibility for those who keep the centre clean.

After a few minutes, police arrived and argued with the protest organiser Petros Elia who agreed to move, and the protesters then went on a walk around the centre to make sure all those in it where aware the protest was taking place and why the union was protesting. Finally they agreed with police to leave the centre, going out the way they had come in and rejoining members who worked at the Barbican who had stayed outside to protest. The protesters then walked around some of the public streets around the Barbican before returning to protest in front of the main entrance, where I left them still protesting noisily.

Under the Police, Crime, Sentencing and Courts Bill all of this would have been illegal, and perhaps they might have been allowed just a small and quiet display some distance across the road from the centre, which few would have noticed.

I’d earlier photographed three other protests, two of which I’m sure would have fallen foul of the proposed new law. Newham Council had been trying to get rid of Focus E15’s weekly street stall in Stratford Broadway since it started almost two years earlier, and today’s protest celebrated the dropping of a contrived case against Jasmin Stone, one of the protest leaders. Later in the year the police and council came and ‘arrested’ the Focus E15 table – but had to release it a few days later.

While it might have been possible for the Free Shaker Aamer campaign to get permission for their protest on the North Terrace of Trafalgar Square, I think their activities and use of the megaphone would have been severely curtailed.

The small, silent ‘Stay Put’ vigil – seven people holding posters in silence by the wall in a corner of the square – is perhaps a model of what Priti Patel considers an acceptable level of protest. Though more probably she would like to go full North Korea.

Cleaners invade Barbican Centre
Silent protest over Sewol ferry disaster
Caged vigil for Shaker Aamer
Victory Rally For Jasmin Stone

Two years ago – 26 Feb 2019

Class War protest Rees-Mogg freak show

Two years ago today Class War protested outside the London Palladium against Jacob Rees-Mogg, who they accused of spouting “homophobic, transphobic, racist, pro-hunting, misogynist, classist, privileged” nonsense. Rees-Mogg had booked London’s best known venue to preach more of this to his fans, who had paid £38 for a ticket to this freak show.

I met up with Class War at a pub a short walk from the Palladium and found a small group there with Jane Nicholl dressed as a nun, Mother Hysteria, and Adam Clifford as Jacob Rees Mogg and there was time for them to take a selfie and everyone to finish their drinks before the small group moved off to the entrance to the Palladium where a few more of there supporters were waiting and long queues were waiting to enter for the performance inside.

As well as the fans there were of course a large group of security men and police in attendance (all probably thanking Class War for the overtime.) And when Class War held up posters and banners the waiting crowd had their hopes for what they had paid to come and see confirmed. One or two did come across to insult the protesters, and a few others passing by came to share their similar views of Mogg with Class War.

Police did their best to render the protest less effective and moved the group to the opposite side of the pedestrianised street and issued various warnings to harass them. Eventually they stopped and searched Jane Nicholl, threatening her with arrest as they found stink bombs in her handbag which they claimed were offensive weapons. I stood for almost 20 minutes watching the officer writing out “her notice of stop and search, perhaps because he is at a loss trying to find some way that doesn’t make the police action sound stupid” before deciding I had to go home and file my pictures.


Rally for an end to Outsourcing

This protest had come at the end of a long and varied day for me, which had begun with a coordinated action by the UVW, IWGB, and the BEIS PCS branch demanding an end to outsourcing and the insecurity, discrimination and low pay it causes. A legal challenge was demanding better rights for the 3.3 million outsourced workers in the UK, and protesters had met at the University of London at 8am to march to a protest outside the High Court before moving on to a rally in Parliament Square where I joined them a couple of hours later.


Outsourced Workers protest at BEIS

From Parliament Square it was a short walk to the Dept for Business, Energy & Industrial Strategy in Victoria St where outsourced workers including catering and security staff in the PCS were striking in support of their demand for the London Living Wage as well as end to outsourcing and the insecurity, discrimination and low pay it causes.


Outsourced Workers at Justice ministry

After a rally and speeches at the BEIS, the protest by outsourced workers moved on to the Ministry of Justice (though they call in the Ministry of Injustice) where low paid workers belonging the the United Voices of the World union who had been on strike for 24 hours were going back to work. They also want the London Living Wage and fair conditions of service rather than the poverty and insecurity of outsourcing.


North Woolwich

When the protest at the Justice Ministry came to an end I went to have a quick lunch and, as I had several hours to spare before the Class War action, went to take some photographs at North Woolwich. Unfortunately I arrived at Bank station for the DLR only to find there were no trains running – and no information as to when they might resume service.

It took me rather longer than anticipated to get there, taking the Northern Line to London Bridge and a train to Woolwich Arsenal. Fortunately by then services were running from there to North Woolwich, saving me a walk across the river but I still had rather less time than I needed and had to rush away before finishing my planned route, mainly beside the River Thames. It was a pleasant day for a walk, but a clear blue sky is not good for panoramic views.

As usual, more about all these on My London Diary:
Class War protest Rees-Mogg freak show
North Woolwich
Outsourced Workers at Justice ministry
Outsourced Workers protest at BEIS
Rally for an end to Outsourcing


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


3 Cosas – 28 Jan 2014

It was the second day of the 3 day strike by the IWGB for union recognition and better conditions for outsourced workers at the University of London, and the union had hired an open-top bus to take their campaigners around London to protest.

The ‘3 Cosas’ campaign was calling for Sick Pay, Holdidays and Pensions for the workers, who were only getting the minimal statutory provisions from the cost-cutting contracting companies who employed them. They worked alongside people who were employed directly by the University who enjoyed considerably better conditions of service.

Although the majority of the workers were members of the IWGB, the University and the contractors refuse to talk with this union. The University management instead recognises a union that has few if any members, using this as an excuse not to recognise the union the workers belong to.

After a lengthy tour of London, stopping at some of the workplaces and elsewhere for speeches from the top of the bus, we came to Parliament Square, where there was a short rally and MPs John McDonnell, Jeremy Corbyn and Andy Burnham came to show their support.

I’ve written about the day at some length on My London Diary so I won’t go into much detail and repeat myself here. There are of course many more pictures, rather too many, as I got a little carried away and there was so much to photograph.

While the idea through the morning had been to draw as much attention to the strike and protest noisily, the next event was a suprise protest at another location where the IWGB were campaigning for union recognition and a living wage, the Royal Opera House. The bus stopped a short distance away and then members rushed into the foyer to hold a noisy protest there.

We then left and went for a final protest outside the offices of the contractor who employ many of the workers at the University, Cofely GDF-Suez. There the gates were locked and the protest took place on the street outside.

More pictures and text from the day:
‘3 Cosas’ Strike Picket and Battle Bus
IWGB at Parliament
IWGB in Royal Opera House
IWGB at Cofely GDF-Suez


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.


IWGB welcomes new Vice Chancellor

Although Universities like to present themselves as centres of enlightenment, when it comes to their relationship with workers who provide vital services to them, things are rather different. Unions including the IWGB have a long record of fighting and eventually winning battles against intransigent university managements for the London Living Wage and for better terms and conditions of service.

The IWGB, supported by other unions, after a series of protests and strikes in the ‘3 Cosas’ campaign won improved sick pay and holiday pay for outsourced workers at the University of London (Central Administration). But outsourced workers employed by contracting companies to work for the university are still under far worse conditions than those directly employed by the university, and often subject to poor and bullying managers, and a new campaign began in 2017 to bring them into direct employment.

Actions by IWGB members and its supporters – including many university students and staff – forced to the University to make a committment to bring the workers in-house, but a year later this promise was still to be kept, with only 12 receptionists having been brought back to direct employment

This action followed a failure of the newly appointed University Vice-Chancellor Wendy Thomson to reply to the IWGB’s request for a meeting to discuss the issue. Instead of talking with the IWGB union about their demand for all the workers to be taken into direct employment without delay the University has been spending large amounts on buying in extra security staff.

Although the great majority of the staff involved are now IWGB members, the University continues to take advantage of our immoral trade union laws which enable them to ignore the union and instead only officially talk and negotiate with a union which has no or very few members among the workers involved.

To their great shame our larger established trade unions collude with this practice – and even often claim the credit for concessions which have only been won because of the work of the IWGB and other grass roots unions who similarly remain unrecognised by the employers. Workers have a right to choose who should recognise them, and this is something that the unions once fought for but now too often refuse to support.

The 12 receptionists were given new contracts in May 2019, but these were negotiated with another union “behind their backs and behind the back of their chosen trade union, the IWGB“, and 7 of the 12 have brought grievances against the university, some of which involve a breach of transfer of employment (TUPE) regulations.

Since this protest, the University have also set a timetable to bring the  security officers in-house in May 2020 and cleaners in-house in November 2020, but have refused to bring the gardeners also involved back in house.

The IWGB are continuing to demand that the gardeners are also brought back in house and that any new contracts should be made in consultation with the union to which the workers belong and be approved by them.

More about the protest and more pictures at  IWGB welcome new Vice Chancellor


All photographs on this and my other sites, unless otherwise stated, are taken by and copyright of Peter Marshall, and are available for reproduction or can be bought as prints.

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