Cockroaches Protest Lousy Temporary Housing – 2016

Cockroaches Protest Lousy Temporary Housing; On Friday 28th October 2016, Housing For All activists from Focus E15, two dressed as cockroaches, went together with residents from the Boundary House hostel in Welwyn Garden City to the offices of Theori Housing Management in a Halloween-themed protest at the terrible living conditions for residents in their hostel.

Cockroaches Protest Lousy Temporary Housing - 2016
Campaigners try to enter the offices but the door is held by men inside

The main statutory housing duty of local authorities is to provide temporary accommodation for those who are homeless, eligible, have a priority need and are not intentionally homeless. Priority can include living with a child, being pregnant, domestic abuse or emergencies such as flood and fire. Most of those who qualify have suffered some fairly traumatic experiences and deserve suitably careful treatment and adequate accomodation, but many do not get it.

Cockroaches Protest Lousy Temporary Housing - 2016

Council make use of hostels run by companies such as Theori Housing Management who run hostels providing temporary accommodation such as Boundary House which provides temporary housing for residents from London boroughs including Waltham Forest and Newham for these vulnerable people for months or even years.

Cockroaches Protest Lousy Temporary Housing - 2016

Those living in Boundary House say that rooms there have leaking roofs and mould on the walls, are infested with cockroaches, have upper floor windows that children could easily fall out of and dangerous faulty appliances. Several of them had come to the protest but most others were either scared to do so or could not afford the £15 off-peak rail fare into London. This also makes it impossible for those moved to the hostel to continue with any work they had in London as well visits to their doctors or clinics and for children to attend their former schools.

Cockroaches Protest Lousy Temporary Housing - 2016

As I wrote in 2016, “Residents who make complaints are hung up on, placed on hold for hours and called liars, ignored, insulted and patronised.” So the campaign had come to bring their complaints to Theori.

Cockroaches Protest Lousy Temporary Housing - 2016

Campaigners from Haringey Housing Action Group who were also at the protest “also have experience of poor hostel accommodation, provided by Haringey Council, and we know how hard it is try to go about your daily activities – going to work, taking kids to school – when you are living in cramped conditions, with little or no cooking facilities.

Residents who have complained to their local authority housing departments complain they are not listened to and no action is taken. The campaigners call on boroughs to stop using companies like Theori who provide sub-standard housing and fail to keep it in good order, and say councils should house Londoners in London where they have schools, friends and jobs.

Focus E15 come from Newham, where Mayor Robin Wales has said that those who can’t afford it should not be living in the borough, where vast luxury housing developments are welcome, but social housing is hardly on the agenda.

They point out that Newham, a Labour stronghold, has hundreds of empty properties in what was a popular estate, the Carpenters Estate close to the centre of Stratford. These homes had then been empty and boarded up for more than ten years while the council has been trying to sell off the whole area for various development schemes. They also point out that Newham has taken out ill-advised loans which have resulted in incredible repayments of interest.

The campaigners tried to enter the Theori offices, pushing against the doors which were held by men inside, and Theori called the police. The two officers who arrived were obviously rather amused at having to talk to a cockroach. The protesters stepped away from the door to that one of the police could enter the office while the protest continued on the pavement outside.

They then held a Halloween party on the pavement outside the office before finally lining up for photographs.

More at Cockroaches at Theori Housing Management.


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Halloween Housing Protest 2016

Focus E15 and their cockroaches try to enter the offices of Theori Housing Management

Local authorities have a statutory duty to provide accommodation for families who are homeless or threatened with homelessness, which is described under the 1996 Housing Act and subsequent measures. Many housed under this are placed in temporary accommodation, and this currently includes around 95,000 households across the UK, of which roughly 60% are families with children. Local authorities now spend over a billion pounds a year on this mainly to private providers.

Protesters dressed as cockroaches which infest rooms at Boundary House

Much of this money is spent on accommodation that is unsatisfactory for various reasons, and it often involves placing people outside their local areas, particularly for London boroughs, who currently have over 21,000 households in this situation. The numbers have increased significantly (partly due to Covid) since 2016 when Focus E15 took this action on behalf of families living in rooms in Boundary House, a hostel in Welwyn Garden City which have leaking roofs and mould on the walls, are infested with cockroaches, have upper floor windows that children could easily fall out of and dangerous faulty appliances.

Boundary House in Welwyn Garden City is managed by Theori Housing Management

Theori Housing Management, a private limited company incorporated in 2000 is one of a number of companies which local authorities including including Waltham Forest and Newham make use of to provide temporary accommodation. The campaigners call on boroughs to stop using companies like Theori who provide sub-standard housing and fail to keep it in good order, and say councils should house Londoners in London where they have schools, friends and jobs.

Several residents and former residents of Boundary House were at the protest, but others are scared of being evicted or cannot afford to travel – the return off-peak adult rail fare in 2016 was almost £15. This and the time the journey takes make it almost impossible for those with jobs in London to continue to work. Residents in Boundary House who contact Theori Housing Management with complaints say they are hung up on, placed on hold for hours and called liars, ignored, insulted and patronised.

The door of Theori Housing Management is firmly closed against the protesters

They accuse Waltham Forest Council of adopting what can only be called the ‘Nelson’ approach, refusing to see any of the problems at Boundary House and similar properties. Housing departments are hard-pressed by anti-social government policies and cuts in funding, but this is no excuse for their failure to provide decent accommodation – and certainly not for using management companies that fail to provide decent housing and proper customer service.

Protesters with posters and photographs showing the terrible condition of Boundary House

It isn’t about money but about competence, and about a lack of care for those most in need in the community, the people that councils and mayors like Newham’s Robin Wales (now replaced) are on record as saying should not be living in the borough, where vast luxury housing developments are welcome, but social housing is hardly on the agenda.

As well as speeches and leafleting there was also a Halloween Party outside the Theori Housing Management office

Focus E15 also point to the Carpenters Estate in Newham, where hundreds of properties in better condition than Boundary House have been empty and boarded up for ten years or more as the council has explored various schemes to sell off what was a popular estate. They say Newham has taken out ill-advised loans which have resulted in incredible repayments of interest.

Five years later most of those properties on the Carpenters Estate remain empty, some since 2005, and Newham Council have recently announced a ballot of the remaining residents on a redevelopment scheme which would involve demolition of around 710 existing homes. The Planning Inspector’s report on the Local Plan to the London Legacy Development Corporation published in April 2020 stated “most residents in the Greater Carpenters area are expressing the wish to remain where they live now and would resist comprehensive redevelopment and the inevitable disruption and community displacement, even if those with a ‘right to remain’ would be invited back later to live in the area”.

More on the 2016 protest at Cockroaches at Theori Housing Management and more about Focus E15 campaigns and the Carpenters Esatate on their web site.